/UnifyShow/Wicresoft.UnifyShow.Portal/Controllers/ServiceDeskController.cs

using System;

using System.Collections.Generic;

using System.Linq;

using System.Web;

using System.Web.Mvc;

using Wicresoft.UnifyShow.Business;

using Microsoft.Practices.Unity;

using System.Windows.Forms.DataVisualization.Charting;

using System.IO;

using System.Drawing;

using Wicresoft.UnifyShow.Portal.Extensions;



namespace Wicresoft.UnifyShow.Portal.Controllers

{

    public class ServiceDeskController : BaseController

    {

        // GET: /ServiceDesk/

        private IServiceDesk serviceDesk;

        private IIncident incident;

        private DateTime sTimes;

        private DateTime eTimes;

        Chart chart1 = new Chart();

        Series series1 = new Series();

        ChartArea chartArea1 = new ChartArea();

        protected override void Dispose(bool disposing)

        {

            ((IDisposable)serviceDesk).Dispose();

            ((IDisposable)incident).Dispose();

        }

        [InjectionConstructor]

        public ServiceDeskController(IServiceDesk e, IIncident iIcident)

        {

            serviceDesk = e;

            incident = iIcident;

        }

        //时间转换和为空处理

        private void timeSet(string sTime, string eTime)

        {

            sTimes = Convert.ToDateTime(sTime);

            eTimes = Convert.ToDateTime(eTime);

            if (sTime == null)

                sTimes = GlobalHelper.starTime;

            if (eTime == null)

                eTimes = GlobalHelper.endTime;

        }

        //事件来源(饼图)

        [OutputCache(CacheProfile = "Report", VaryByParam = "sid;bnid;sTime;eTime")]

        public ActionResult IncidentSource(int? sid, int? bnid, string sTime, string eTime)

        {

            //时间转换和为空处理

            timeSet(sTime, eTime);

            List<IncidentAndChangeModel> lpm = serviceDesk.IncidentSourceBySite(sid, bnid, sTimes, eTimes);

            if (lpm.FirstOrDefault(p => p.ID == 2000) == null)

            {

                lpm.Add(new IncidentAndChangeModel { alls = 0, ID = 2000 });

            }

            if (lpm.FirstOrDefault(p => p.ID == 3000) == null)

            {

                lpm.Add(new IncidentAndChangeModel { alls = 0, ID = 3000 });

            }

            if (lpm.FirstOrDefault(p => p.ID == 4000) == null)

            {

                lpm.Add(new IncidentAndChangeModel { alls = 0, ID = 4000 });

            }

            if (lpm.FirstOrDefault(p => p.ID == 4201) == null)

            {

                lpm.Add(new IncidentAndChangeModel { alls = 0, ID = 4201 });

            }

            if (lpm.FirstOrDefault(p => p.ID == 6000) == null)

            {

                lpm.Add(new IncidentAndChangeModel { alls = 0, ID = 6000 });

            }

            if (lpm.FirstOrDefault(p => p.ID == 10000) == null)

            {

                lpm.Add(new IncidentAndChangeModel { alls = 0, ID = 10000 });

            }

            List<double> lyval = new List<double>();

            List<string> lxval = new List<string>();

            List<string> llegend = new List<string>();

            double sum = (double)lpm.Sum(p => p.alls);

            foreach (var ResultSort in lpm)

            {

                double percent = (double)ResultSort.alls / sum;

                lyval.Add(percent);

                string percents = Convert.ToString(((percent * 100).ToString("0.00")) + "%");

                lxval.Add(Convert.ToString(percents));

                switch (ResultSort.ID.ToString())

                {

                    case "2000": llegend.Add("电子邮件");

                        break;

                    case "3000": llegend.Add("监控系统");

                        break;

                    case "4000": llegend.Add("书面文档");

                        break;

                    case "4201": llegend.Add("自服务门户");

                        break;

                    case "6000": llegend.Add("电话");

                        break;

                    case "10000": llegend.Add("其他");

                        break;

                }

            }

            //Series

            double[] yval = lyval.ToArray();

            string[] xval = lxval.ToArray();

            string[] legend = llegend.ToArray();

            series1.ChartType = SeriesChartType.Pie;

            series1.Points.DataBindXY(xval, yval);

            for (int i = 0; i < legend.Length; i++)

            {

                series1.Points[i].LegendText = legend[i];

            }

            //分割饼图

            //series1.Points[0]["Exploded"] = "true";

            // 设置标签风格

            //series1["PieLabelStyle"] = "Outside";

            //图样式 concave/SoftEdge

            series1["PieDrawingStyle"] = "SoftEdge";

            //ChartArea

            chartArea1.AxisY.LabelStyle.Format = "0%";

            //Chart

            chart1.Width = GlobalHelper.Width;

            chart1.Height = GlobalHelper.Height;

            Legend l = new Legend();

            l.BorderColor = Color.Black;

            chart1.Legends.Add(l);

            //设置图列样式颜色

            chart1.Legends[0].Font = GlobalHelper.fontLegend;

            //Title t = new Title("事件来源");

            //t.Font = GlobalHelper.fontTitle;

            //chart1.Legends[0].FontColorCombo = Color.Red;

            //设置图颜色

            //chart1.Palette = ChartColorPalette.Pastel;

            //此属性设置为None才可以自定义调色板

            chart1.Palette = System.Windows.Forms.DataVisualization.Charting.ChartColorPalette.None;

            // 自定义调色板

            Color[] colorSet = GlobalHelper.SixColorSet;

            chart1.PaletteCustomColors = colorSet;

            chart1.Width = GlobalHelper.Width;

            chart1.Height = GlobalHelper.Height;

            //chart1.Titles.Add(t);

            chart1.Series.Add(series1);

            chart1.ChartAreas.Add(chartArea1);

            return new ChartResult(chart1);

        }



        //服务台事件解决率(饼图)

        [OutputCache(CacheProfile = "Report", VaryByParam = "sid;bnid;sTime;eTime")]

        public ActionResult IncidentResolvedByServiceDesk(int? sid, int? bnid, string sTime, string eTime)

        {

            //时间转换和为空处理

            timeSet(sTime, eTime);

            //事件已解决总数量

            Decimal imAll = incident.GetApproveCountIncident(sid, bnid, sTimes, eTimes);

            //服务台解决数量

            Decimal imService = serviceDesk.GetApproveCountIncidentbyResolvedGroup(sid, bnid, sTimes, eTimes);

            //获取不由服务台解决数百分比

            double AppNum = ((double)imAll - (double)imService) / (double)imAll;

            //获取服务台解决数百分比

            double ServiceDeskNum = (double)imService / (double)imAll;

            AppNum = Convert.ToDouble(AppNum);

            ServiceDeskNum = Convert.ToDouble(ServiceDeskNum);

            //Series

            series1.ChartType = SeriesChartType.Pie;



            double[] yval = { ServiceDeskNum, AppNum };

            string[] xval = { (ServiceDeskNum * 100).ToString("0.00") + "%", (AppNum * 100).ToString("0.00") + "%" };

            series1.Points.DataBindXY(xval, yval);

            series1.Points[0].LegendText = "服务台解决率";

            series1.Points[1].LegendText = "非服务台解决率";

            //图样式 concave/SoftEdge

            series1["PieDrawingStyle"] = "SoftEdge";

            //分割饼图

            //series1.Points[0]["Exploded"] = "true";

            //// 设置标签风格

            //series1["PieLabelStyle"] = "Outside";

            //ChartArea

            chartArea1.Name = "Default";

            chartArea1.AxisY.LabelStyle.Format = "0%";

            //Chart

            //添加图列

            Legend l = new Legend();

            l.BorderColor = Color.Black;

            chart1.Legends.Add(l);

            //设置图列样式颜色

            chart1.Legends[0].Font = GlobalHelper.fontLegend;

            chart1.Width = GlobalHelper.Width;

            chart1.Height = GlobalHelper.Height;

            //Title t = new Title("服务台事件解决率");

            //t.Font = GlobalHelper.fontTitle;

            //chart1.Legends[0].FontColorCombo = Color.Red;

            //设置图颜色

            //chart1.Palette = ChartColorPalette.Pastel;

            //此属性设置为None才可以自定义调色板

            chart1.Palette = System.Windows.Forms.DataVisualization.Charting.ChartColorPalette.None;

            // 自定义调色板

            Color[] colorSet = GlobalHelper.TwoSetPei;

            chart1.PaletteCustomColors = colorSet;

            //chart1.Titles.Add(t);

            chart1.Series.Add(series1);

            chart1.ChartAreas.Add(chartArea1);

            return new ChartResult(chart1);

        }

    }

}