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/indra/newview/linux_tools/client-readme-voice.txt

https://bitbucket.org/lindenlab/viewer-beta/
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 1Second Life - Linux Voice Support README
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 3
 4WHAT IS IT?
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 6
 7Linux Voice Support is a feature in testing which allows users of the Linux
 8Second Life client to participate in voice-chat with other residents and
 9groups inside Second Life, with an appropriate headset/microphone.
10
11REQUIREMENTS
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13
14* A headset/microphone supported by your chosen version of Linux
15* At this time, the PulseAudio audio system is recommended; this software
16  is already part of most modern (2009+) Linux desktop systems.  Alternatively,
17  the ALSA audio system may be used on systems installed from around
18  2007 onwards (again this is likely already installed on your system).
19
20TESTING YOUR SETTINGS
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22
23* The Second Life region 'Voice Echo Canyon' is a great place for testing
24your hardware settings and quality - it will 'echo' your voice back to you
25when you speak.
26
27KNOWN PROBLEMS
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29
30* Compatibility with old ALSA-based audio systems (such as Ubuntu Dapper
31  from 2006) is poor.
32
33TROUBLESHOOTING
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35
36PROBLEM 1: I don't see a white dot over the head of my avatar or other
37  Voice-using avatars.
38SOLUTION:
39a. Ensure that 'Enable voice' is enabled in the 'Sound' section of the
40  Preferences window, and that you are in a voice-enabled area.
41b. If the above does not help, exit Second Life and ensure that any
42  remaining 'SLVoice' processes (as reported by 'ps', 'top' or similar)
43  are killed before restarting.
44
45PROBLEM 2: I have a white dot over my head but I never see (or hear!) anyone
46  except myself listed in the Active Speakers dialog when I'm sure that other
47  residents nearby are active Voice users.
48SOLUTION: This is an incompatibility between the Voice support and your
49  system's audio (ALSA) driver version/configuration.
50a. Back-up and remove your ~/.asoundrc file, re-test.
51b. Check for updates to your kernel, kernel modules and ALSA-related
52  packages using your Linux distribution's package-manager - install these,
53  reboot and re-test.
54c. Update to the latest version of ALSA manually.  For a guide, see the
55  'Update to the Latest Version of ALSA' section of this page:
56  <https://help.ubuntu.com/community/HdaIntelSoundHowto> or the official
57  documentation on the ALSA site: <http://www.alsa-project.org/> - reboot
58  and re-test.
59
60PROBLEM 3: I can hear other people, but they cannot hear me.
61SOLUTION:
62a. Ensure that you have the 'Speak' button (at the bottom of the Second Life
63   window) activated while you are trying to speak.
64b. Ensure that your microphone jack is inserted into the correct socket of your
65  sound card, where appropriate.
66c. Use your system mixer-setting program (such as the PulseAudio 'volume
67  control' applet or the ALSA 'alsamixer' program) to ensure that microphone
68  input is set as the active input source and is not muted.
69d. Verify that audio input works in other applications, i.e. Audacity
70
71PROBLEM 4: Other people just hear bursts of loud noise when I speak.
72SOLUTION:
73a. Use your system mixer-setting program or the 'alsamixer' program to ensure
74  that microphone Gain/Boost is not set too high.
75
76FURTHER PROBLEMS?
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78
79Please report further issues to the public Second Life issue-tracker
80at <http://jira.secondlife.com/> (please note, however, that this is not
81a support forum).