/indra/newview/linux_tools/client-readme-voice.txt

https://bitbucket.org/lindenlab/viewer-beta/ · Plain Text · 81 lines · 66 code · 15 blank · 0 comment · 0 complexity · 95efab1e3fc9524e6183c111c4651602 MD5 · raw file

  1. Second Life - Linux Voice Support README
  2. -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
  3. WHAT IS IT?
  4. -=-=-=-=-=-
  5. Linux Voice Support is a feature in testing which allows users of the Linux
  6. Second Life client to participate in voice-chat with other residents and
  7. groups inside Second Life, with an appropriate headset/microphone.
  8. REQUIREMENTS
  9. -=-=-=-=-=-=
  10. * A headset/microphone supported by your chosen version of Linux
  11. * At this time, the PulseAudio audio system is recommended; this software
  12. is already part of most modern (2009+) Linux desktop systems. Alternatively,
  13. the ALSA audio system may be used on systems installed from around
  14. 2007 onwards (again this is likely already installed on your system).
  15. TESTING YOUR SETTINGS
  16. -=-=-=-=-=-=-=-=-=-=-
  17. * The Second Life region 'Voice Echo Canyon' is a great place for testing
  18. your hardware settings and quality - it will 'echo' your voice back to you
  19. when you speak.
  20. KNOWN PROBLEMS
  21. -=-=-=-=-=-=-=
  22. * Compatibility with old ALSA-based audio systems (such as Ubuntu Dapper
  23. from 2006) is poor.
  24. TROUBLESHOOTING
  25. -=-=-=-=-=-=-=-
  26. PROBLEM 1: I don't see a white dot over the head of my avatar or other
  27. Voice-using avatars.
  28. SOLUTION:
  29. a. Ensure that 'Enable voice' is enabled in the 'Sound' section of the
  30. Preferences window, and that you are in a voice-enabled area.
  31. b. If the above does not help, exit Second Life and ensure that any
  32. remaining 'SLVoice' processes (as reported by 'ps', 'top' or similar)
  33. are killed before restarting.
  34. PROBLEM 2: I have a white dot over my head but I never see (or hear!) anyone
  35. except myself listed in the Active Speakers dialog when I'm sure that other
  36. residents nearby are active Voice users.
  37. SOLUTION: This is an incompatibility between the Voice support and your
  38. system's audio (ALSA) driver version/configuration.
  39. a. Back-up and remove your ~/.asoundrc file, re-test.
  40. b. Check for updates to your kernel, kernel modules and ALSA-related
  41. packages using your Linux distribution's package-manager - install these,
  42. reboot and re-test.
  43. c. Update to the latest version of ALSA manually. For a guide, see the
  44. 'Update to the Latest Version of ALSA' section of this page:
  45. <https://help.ubuntu.com/community/HdaIntelSoundHowto> or the official
  46. documentation on the ALSA site: <http://www.alsa-project.org/> - reboot
  47. and re-test.
  48. PROBLEM 3: I can hear other people, but they cannot hear me.
  49. SOLUTION:
  50. a. Ensure that you have the 'Speak' button (at the bottom of the Second Life
  51. window) activated while you are trying to speak.
  52. b. Ensure that your microphone jack is inserted into the correct socket of your
  53. sound card, where appropriate.
  54. c. Use your system mixer-setting program (such as the PulseAudio 'volume
  55. control' applet or the ALSA 'alsamixer' program) to ensure that microphone
  56. input is set as the active input source and is not muted.
  57. d. Verify that audio input works in other applications, i.e. Audacity
  58. PROBLEM 4: Other people just hear bursts of loud noise when I speak.
  59. SOLUTION:
  60. a. Use your system mixer-setting program or the 'alsamixer' program to ensure
  61. that microphone Gain/Boost is not set too high.
  62. FURTHER PROBLEMS?
  63. -=-=-=-=-=-=-=-=-
  64. Please report further issues to the public Second Life issue-tracker
  65. at <http://jira.secondlife.com/> (please note, however, that this is not
  66. a support forum).