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 4
 5<h1>Feedback and Support</h1>
 6
 7<h2>Mailing Lists</h2>
 8
 9<p>Four mailing lists have been created for jEdit. The core developers are all subscribed to these addresses, so they provide the best way to reach people involved in development of jEdit. </p>
10
11<p> Note that you must post from a subscribed address. If you don't want delivery to one of your posting addresses, subscribe anyway, and enable the <b>nomail</b> subscription option. </p>
12
13<ul>
14<li><tt>jEdit-announce</tt>:
15<a href="http://marc.theaimsgroup.com/?l=jedit-announce">Archives</a>,
16<a href="http://lists.sourceforge.net/mailman/listinfo/jedit-announce">Subscribe /
17Unsubscribe / Preferences</a> - only notifications of plugin and jEdit updates
18are posted here.
19
20<li><tt>jEdit-users</tt>: <a href="http://marc.theaimsgroup.com/?l=jedit-users">Archives</a>,
21<a href="http://lists.sourceforge.net/mailman/listinfo/jedit-users">Subscribe /
22Unsubscribe / Preferences</a> - this is a general discussion list.
23
24<li><tt>jEdit-devel</tt>: <a href="http://marc.theaimsgroup.com/?l=jedit-devel">Archives</a>,
25<a href="http://lists.sourceforge.net/mailman/listinfo/jedit-devel">Subscribe /
26Unsubscribe / Preferences</a> - this list is for more technical discussion.
27Please do <b>not</b> post to both <tt>jEdit-users</tt> and <tt>jEdit-devel</tt>; everyone on jEdit-devel is also subscribed to jEdit-users. To reach the widest audience, post to <tt>jEdit-users</tt> only. If you want to write about something technical, post to <tt>jEdit-devel</tt> only. 
28</li>
29<li><tt>jEdit-commits</tt>: <a href="http://marc.theaimsgroup.com/?l=jedit-cvs">Archives</a>,
30<a href="http://lists.sourceforge.net/mailman/listinfo/jedit-cvs">Subscribe /
31Unsubscribe / Preferences</a> - this list is intended for people who want to follow the development of jEdit directly - Notifications of new commits are automatically posted to this list. It is recommended that all developers subscribe to this on their gmail account. </li>
32</ul>
33
34
35<h2>Message Boards</h2>
36
37<p>
38If you would rather not subscribe to the mailing lists, you can participate in <a href="http://community.jedit.org/?q=forum">web-based message boards</a> on the <a href="http://community.jedit.org">community site</a>. You must have a user login on the community site to participate. Core developers are not checking these forums as frequently as the mailing lists. </p>
39
40<h2>Reporting Bugs</h2>
41
42<p>Before submitting a bug, please check the
43<a href="http://www.jedit.org/FAQ/index.html">the
44jEdit FAQ</a>.</p>
45
46<p>If the FAQ doesn't answer your question, report a bug to one of the
47bug trackers:</p>
48
49<ul>
50<li>
51<a href="http://sourceforge.net/tracker/?group_id=588&amp;atid=100588&amp;func=browse">jEdit core bug tracker</a>
52</li>
53<li>
54<a href="http://sourceforge.net/tracker/?group_id=588&amp;atid=565475&amp;func=browse">jEdit plugin bug tracker</a>
55</li>
56<li>
57<a href="http://sourceforge.net/tracker/?atid=566996&group_id=588&func=browse">jEditLauncher tracker</a>
58</li>
59<li> <a href="http://sourceforge.net/tracker/?group_id=588&atid=350588">Feature Requests</a> </li>
60</ul>
61
62<p>When writing a bug report, please try to be as specific as possible.
63You should specify your jEdit version, Java version, operating system, plugin version(s) if any, any relevant output from the activity log, and a valid sf.net account connected to a valid e-mail address, in case we need further information from you to fix the bug.</p>
64
65<h2>Internet Relay Chat</h2>
66
67<p>If you want to chat about jEdit, join channel <b>#jedit</b> on
68<b>irc.freenode.net</b>.</p>
69
70<p>You can use any IRC client to chat, but of course we
71recommend you use the <a href="http://plugins.jedit.org/plugins/IRC">IRC plugin</a> for jEdit. The default settings of the plugin are to join the above channel.</p>
72
73<h2>Paid Support</h2>
74
75<p> For users who wish to purchase professional levels of support, <a href="http://www.openlogic.com/products/support.php">OpenLogic</a> employs committers from the jEdit community to answer questions, fix bugs, and add features.
76</p>
77
78<h2>Rating jEdit</h2>
79
80<p> If you like jEdit, you can give it a "rating" on the following sites: </p>
81
82<ul>
83<li><a href="http://www.icewalk.com/app_vote.php?id=1016">IceWalkers</a>
84</li>
85<li><a href="http://freshmeat.net/rate/4796/">FreshMeat</a> </li>
86<li> <a href="http://fileforum.betanews.com/detail/jEdit/1057305477/1">FileForum.Betanews.com</a>
87</li>
88</ul>
89
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