/doc/user/project/integrations/servicenow.md
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- stage: Create
- group: Ecosystem
- info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
- ---
- # ServiceNow integration **(FREE)**
- ServiceNow offers several integrations to help centralize and automate your
- management of GitLab workflows.
- ## GitLab spoke
- With the GitLab spoke in ServiceNow, you can automate actions for GitLab
- projects, groups, users, issues, merge requests, branches, and repositories.
- For a full list of features, see the
- [GitLab spoke documentation](https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-spokes/concept/gitlab-spoke.html).
- You must [configure GitLab as an OAuth2 authentication service provider](../../../integration/oauth_provider.md),
- which involves creating an application and then providing the Application ID
- and Secret in ServiceNow.
- ## GitLab SCM and Continuous Integration for DevOps
- In ServiceNow DevOps, you can integrate with GitLab repositories and GitLab CI/CD
- to centralize your view of GitLab activity and your change management processes.
- You can:
- - Track information about activity in GitLab repositories and CI/CD pipelines in
- ServiceNow.
- - Integrate with GitLab CI/CD pipelines, by automating the creation of change
- tickets and determining criteria for changes to auto-approve.
- For more information, refer to the following ServiceNow resources:
- - [ServiceNow DevOps home page](https://www.servicenow.com/products/devops.html)
- - [Install DevOps](https://docs.servicenow.com/bundle/paris-devops/page/product/enterprise-dev-ops/task/activate-dev-ops.html)
- - [Install DevOps Integrations](https://docs.servicenow.com/bundle/paris-devops/page/product/enterprise-dev-ops/task/activate-dev-ops-integrations.html)
- - [GitLab SCM and Continuous Integration for DevOps](https://store.servicenow.com/sn_appstore_store.do#!/store/application/54dc4eacdbc2dcd02805320b7c96191e/)
- - [Model a GitLab CI pipeline in DevOps](https://docs.servicenow.com/bundle/paris-devops/page/product/enterprise-dev-ops/task/model-gitlab-pipeline-dev-ops.html).