PageRenderTime 49ms CodeModel.GetById 17ms RepoModel.GetById 0ms app.codeStats 0ms

/CSV-import.log

https://bitbucket.org/mmangier/test-hg
Unknown | 543 lines | 407 code | 136 blank | 0 comment | 0 complexity | 32c61ac3fd7f9d9c862ebcc86bff665b MD5 | raw file
    

  1. 2012-09-11 14:55:03,580 INFO - Import started by malik.mangier using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
    2. 

  2. HIHIHIHHIHI
    3. 

  3. 

  4. 2012-09-11 14:55:04,017 WARN - Exception occurred parsing comment. Some values may not be set
    5. 

  5. java.text.ParseException: Unparseable date: "02-22-2012 19:01:09 - System (Technician work notes)
    6. 

  6. Incident automatically closed after 5 days in the Resolved state.
    7. 

  7. 

  8. 02-17-2012 09:47:13 - Amanda Cunningham (Technician work notes)
    9. 

  9. From: Cunningham, Amanda 
    10. 

  10. Sent: Friday, February 17, 2012 9:43 AM
    11. 

  11. To: McGill, Scott
    12. 

  12. Cc: Sawyer, Aleks"
    13. 

  13. 	at java.text.DateFormat.parse(DateFormat.java:337)
    14. 

  14. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvConfigBean.parseDate(CsvConfigBean.java:965)
    15. 

  15. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvConfigBean.parseDate(CsvConfigBean.java:960)
    16. 

  16. 	at com.atlassian.jira.plugins.importer.imports.csv.mappers.SimpleCommentMapper.parseComment(SimpleCommentMapper.java:67)
    17. 

  17. 	at com.atlassian.jira.plugins.importer.imports.csv.mappers.SimpleCommentMapper.buildFromMultiMap(SimpleCommentMapper.java:48)
    18. 

  18. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.populateCache(CsvDataBean.java:213)
    19. 

  19. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.refreshCache(CsvDataBean.java:135)
    20. 

  20. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getAllProjects(CsvDataBean.java:123)
    21. 

  21. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getSelectedProjects(CsvDataBean.java:129)
    22. 

  22. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.preImport(DefaultJiraDataImporter.java:441)
    23. 

  23. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:214)
    24. 

  24. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:25)
    25. 

  25. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:14)
    26. 

  26. 	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:359)
    27. 

  27. 	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    28. 

  28. 	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    29. 

  29. 	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
    30. 

  30. 	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    31. 

  31. 	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    32. 

  32. 	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
    33. 

  33. 	at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
    34. 

  34. 	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:249)
    35. 

  35. 	at java.lang.Thread.run(Thread.java:662)
    36. 

  36. 2012-09-11 14:55:04,251 WARN - Exception occurred parsing comment. Some values may not be set
    37. 

  37. java.text.ParseException: Unparseable date: "06-03-2012 20:01:23 - System (Technician work notes)
    38. 

  38. Incident automatically closed after 5 days in the Resolved state.
    39. 

  39. 

  40. 05-29-2012 10:05:02 - Michele Brooks (Technician work notes)
    41. 

  41. 

  42. Dear Member users
    43. 

  43. 

  44. Over the past few weeks we have been preparing to migrate the current Xtranet to SharePoint 2010 and move it to a new hosting provider in order to deliver a better user experience and improved reliability. Most significantly, the new system will be a lot faster than the current one!
    45. 

  45. 

  46. The upgrade will take place tomorrow evening (UK time), the 16th of May. During the migration process the current Xtranet will still be available. The new system should be in place by 9pm BST.
    47. 

  47. 

  48. After the migration, you will be able to access the Xtranet through the following steps:
    49. 

  49. ? Go to http://scixtranet.savethechildren.org
    50. 

  50. ? Login to the Xtranet using: member@savethechildren.org and the password for this account will be: Ambition3 
    51. 

  51. ? All member users who access the Xtranet will now use this one account
    52. 

  52. 

  53. Please also read the attached user guides for further information on the upgraded Xtranet.
    54. 

  54. 

  55. We look forward to your feedback on this improved service. Should you have any questions, please send them to Xtranet Support. 
    56. 

  56. 

  57. Thank you
    58. 

  58. 

  59. Xtranet Team
    60. 

  60. 

  61. 

  62. 05-29-2012 08:55:58 - Michele Brooks (Technician work notes)
    63. 

  63. 2012-05-29 12:31:36 - Ruben Baker Technician work notes 
    64. 

  64. Michele,
    65. 

  65. 

  66. do you do this? Please let me know? PC Helpdesk Ruben Baker 
    67. 

  67. 

  68. --------------------------------------------------------------------------------
    69. 

  69.  
    70. 

  70. 2012-05-25 14:26:24 - Guest Technician work notes 
    71. 

  71. Incident created from an unrecognized email address: pchelp@savechildren.org. This email address does not have an account in Service-Now 
    72. 

  72.  
    73. 

  73.  Customer Comments:  
    74. 

  74.  
    75. 

  75.  
    76. 

  76. 

  77. --------------------------------------------------------------------------------
    78. 

  78.  
    79. 

  79. 2012-05-25 14:26:24 - Guest Customer Comments 
    80. 

  80. received from: pchelp@savechildren.org
    81. 

  81. 

  82. Hi - can someone check who can help Rob Lucas with his extranet account.
    83. 

  83. Please see below.
    84. 

  84. 

  85. 

  86. 

  87. 

  88. 

  89. Thank you,
    90. 

  90. 

  91. 

  92. 

  93. PC Helpdesk 
    94. 

  94. 

  95. Save the Children
    96. 

  96. 

  97. Ruben Baker
    98. 

  98. 

  99. 203-221-4158 option#3
    100. 

  100. 

  101. 

  102. 

  103. From: Queenan, Brian 
    104. 

  104. Sent: Friday, May 25, 2012 10:10 AM
    105. 

  105. To: Baker, Ruben
    106. 

  106. Subject: FW: Unable to login to Xtranet
    107. 

  107. 

  108. 

  109. 

  110. Ruben can you please try emailing this. It keeps bouncing back with an
    111. 

  111. error.
    112. 

  112. 

  113. 

  114. 

  115. From: Queenan, Brian 
    116. 

  116. Sent: Friday, May 25, 2012 10:09 AM
    117. 

  117. To: xtranet@savechildren.org
    118. 

  118. Cc: PC Helpdesk"
    119. 

  119. 	at java.text.DateFormat.parse(DateFormat.java:337)
    120. 

  120. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvConfigBean.parseDate(CsvConfigBean.java:965)
    121. 

  121. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvConfigBean.parseDate(CsvConfigBean.java:960)
    122. 

  122. 	at com.atlassian.jira.plugins.importer.imports.csv.mappers.SimpleCommentMapper.parseComment(SimpleCommentMapper.java:67)
    123. 

  123. 	at com.atlassian.jira.plugins.importer.imports.csv.mappers.SimpleCommentMapper.buildFromMultiMap(SimpleCommentMapper.java:48)
    124. 

  124. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.populateCache(CsvDataBean.java:213)
    125. 

  125. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.refreshCache(CsvDataBean.java:135)
    126. 

  126. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getAllProjects(CsvDataBean.java:123)
    127. 

  127. 	at com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean.getSelectedProjects(CsvDataBean.java:129)
    128. 

  128. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.preImport(DefaultJiraDataImporter.java:441)
    129. 

  129. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:214)
    130. 

  130. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:25)
    131. 

  131. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:14)
    132. 

  132. 	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:359)
    133. 

  133. 	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    134. 

  134. 	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    135. 

  135. 	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
    136. 

  136. 	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    137. 

  137. 	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    138. 

  138. 	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
    139. 

  139. 	at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
    140. 

  140. 	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:249)
    141. 

  141. 	at java.lang.Thread.run(Thread.java:662)
    142. 

  142. 2012-09-11 14:55:04,345 INFO - ------------------------------
    143. 

  143. 2012-09-11 14:55:04,345 INFO - Importing: Users
    144. 

  144. 2012-09-11 14:55:04,345 INFO - ------------------------------
    145. 

  145. 2012-09-11 14:55:04,345 INFO - Only new items will be imported
    146. 

  146. 2012-09-11 14:55:04,345 INFO - 157 users associated with import.
    147. 

  147. 2012-09-11 14:55:04,345 INFO - ------------------------------
    148. 

  148. 2012-09-11 14:55:04,345 INFO - Finished Importing : Users
    149. 

  149. 2012-09-11 14:55:04,345 INFO - ------------------------------
    150. 

  150. 2012-09-11 14:55:04,345 INFO - 0 users successfully created.
    151. 

  151. 2012-09-11 14:55:04,345 INFO - Retrieving projects...
    152. 

  152. 2012-09-11 14:55:04,345 INFO - Project ExternalProject[jiraId=<null>,id=<null>,externalName=<null>,name=<null>,key=SVN,url=<null>,lead=<null>,description=<null>,projectCategoryName=<null>,assigneeType=<null>,versions=<null>,components=<null>,issues=<null>,workflowSchemeName=<null>] already exists. Not imported
    153. 

  153. 2012-09-11 14:55:04,345 INFO - ------------------------------
    154. 

  154. 2012-09-11 14:55:04,345 INFO - Importing: Versions
    155. 

  155. 2012-09-11 14:55:04,345 INFO - ------------------------------
    156. 

  156. 2012-09-11 14:55:04,345 INFO - Only new items will be imported
    157. 

  157. 2012-09-11 14:55:04,345 INFO - ------------------------------
    158. 

  158. 2012-09-11 14:55:04,345 INFO - Finished Importing : Versions
    159. 

  159. 2012-09-11 14:55:04,345 INFO - ------------------------------
    160. 

  160. 2012-09-11 14:55:04,345 INFO - ------------------------------
    161. 

  161. 2012-09-11 14:55:04,345 INFO - Importing: Components
    162. 

  162. 2012-09-11 14:55:04,345 INFO - ------------------------------
    163. 

  163. 2012-09-11 14:55:04,345 INFO - Only new items will be imported
    164. 

  164. 2012-09-11 14:55:04,392 INFO - ------------------------------
    165. 

  165. 2012-09-11 14:55:04,392 INFO - Finished Importing : Components
    166. 

  166. 2012-09-11 14:55:04,392 INFO - ------------------------------
    167. 

  167. 2012-09-11 14:55:04,392 INFO - Retrieving custom fields...
    168. 

  168. 2012-09-11 14:55:04,392 INFO - ------------------------------
    169. 

  169. 2012-09-11 14:55:04,392 INFO - Importing: Issues
    170. 

  170. 2012-09-11 14:55:04,392 INFO - ------------------------------
    171. 

  171. 2012-09-11 14:55:04,392 INFO - Only new items will be imported
    172. 

  172. 2012-09-11 14:55:04,439 INFO - Importing issue: ExternalIssue{externalId=autoid-40566131362368191, summary=New SCI Account Request, issueType=null}
    173. 

  173. 2012-09-11 14:55:05,158 INFO - ------------------------------
    174. 

  174. 2012-09-11 14:55:05,158 INFO - Finished Importing : Issues
    175. 

  175. 2012-09-11 14:55:05,158 INFO - ------------------------------
    176. 

  176. 2012-09-11 14:55:05,158 ERROR - Unexpected failure occurred. Importer will stop immediately. Data maybe in an unstable state
    177. 

  177. com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldOption][id,10600][sequence,3][value,11-30-2011 09:03:31 - Angelina Gordon (Customer Comments)
    178. 

  178. reply from: AGordon@savechildren.org
    179. 

  179. 

  180. Hi Ahjaz,
    181. 

  181. 

  182.  
    183. 

  183. 

  184. Apologies, but it appears my SCI Xtranet credentials have expired. Can you kindly reset?
    185. 

  185. 

  186.  
    187. 

  187. 

  188. Thanks,
    189. 

  189. 

  190.  
    191. 

  191. 

  192. Angelina Gordon | Senior Specialist, Knowledge Management | Save the Children USA, DHN | (D) X 6658 | Skype: Lina.Gordon
    193. 

  193. 

  194.  
    195. 

  195. 

  196. Save the Children is the leading independent organization creating lasting change for children in need in the United States and around the world.
    197. 

  197. 

  198.  
    199. 

  199. 

  200. From: Service Desk [mailto:ServiceDesk@savethechildren.org] 
    201. 

  201. Sent: Tuesday, September 20, 2011 7:33 AM
    202. 

  202. To: Gordon, Angelina
    203. 

  203. Subject: Incident INC165898 -- comments added
    204. 

  204. 

  205.  
    206. 

  206. 

  207. Short description: New SCI Account Request
    208. 

  208. 

  209. 

  210. 

  211. 09-29-2011 08:10:31 - Angelina Gordon (Customer Comments)
    212. 

  212. reply from: AGordon@savechildren.org
    213. 

  213. 

  214. Hi Ahjaz, 
    215. 

  215. 

  216. While the link didn't seem to work yesterday, I am now able to get into the Xtranet easily. 
    217. 

    218. 

  218. Many thanks, 
    219. 

  219. Angelina 
    220. 

  220. 

  221. On Sep 29, 2011, at 6:13 AM, "Service Desk" <ServiceDesk@savethechildren.org> wrote:
    222. 

  222. 

  223. > Your incident INC165898 has been resolved; however it is not closed pending your testing and feedback.
    224. 

  224. >  
    225. 

  225. > Please verify this request has been resolved. If it has not, please reply to this message so that we can take another look at it. Please include in your email why you think it has not been completed.
    226. 

  226. >  
    227. 

  227. > If we do not hear from you within the next 5 days, the incident will automatically close.
    228. 

  228. >  
    229. 

  229. > Short description: New SCI Account Request
    230. 

  230. > Comments:
    231. 

  231. > 2011-09-29 10:11:32 GMT - Ahjaz Hussain Customer Comments
    232. 

  232. > Dear Angelina,
    233. 

  233. >  
    234. 

  234. > With reference to call INC165898, we have not had a response from you to confirm access.
    235. 

  235. >  
    236. 

  236. > I have tested your access to the site and can confirm a successful login with the following credentials:
    237. 

  237. >  
    238. 

  238. > username: sci\a.gordon
    239. 

  239. > password: Welcome2
    240. 

  240. > SCI Xtranet site URL = http://scixtranet.savethechildren.org
    241. 

  241. >  
    242. 

  242. > Your SCI account password has been reset to Welcome2, please change your password for security reasons in 24 hours using the password portal below:
    243. 

  243. > https://sciad.savethechildren.org/admanagerweb
    244. 

  244. > Password policy = 8 Characters, upper, lower case letters and numbers)
    245. 

  245. >  
    246. 

  246. > Thank you
    247. 

  247. > 2011-09-20 11:32:16 GMT - Ahjaz Hussain Customer Comments
    248. 

  248. > Dear Angelina,
    249. 

  249. >  
    250. 

  250. > Your SCI Account has been added to the Active Directory Editor group.
    251. 

  251. >  
    252. 

  252. > Please confirm whether you can access the SCI Xtranet, http://scixtranet.savethechildren.org/default.aspx, your login credentials are as follows:
    253. 

  253. >  
    254. 

  254. > username: sci\a.gordon
    255. 

  255. > password: Welcome2
    256. 

  256. > 2011-09-15 14:36:40 GMT - Guest Customer Comments
    257. 

  257. > received from: Hub/STC@hub.savechildren.org
    258. 

  258. >  
    259. 

  259. > Angelina Gordon has submitted a new request for a SCI account.
    260. 

  260. >  
    261. 

  261. > First Name: Angelina
    262. 

  262. > Last Name: Gordon
    263. 

  263. > Title/Department: Sr. Specialist, Knowledge Management and Documentation
    264. 

  264. > Organization s/he works for: Save the Children US
    265. 

  265. > City: Washington DC
    266. 

  266. > Country: USA
    267. 

  267. > Office Phone: 202-640-6658
    268. 

  268. > Office Address: 2000 L Street, NW. Suite 500 Washington, DC 20036
    269. 

  269. > Email Address: agordon@savechildren.org
    270. 

  270. >  
    271. 

  271. > Applications s/he wants to access: SCInet
    272. 

  272. >  
    273. 

  273. > Level of Access: Editor
    274. 

  274. >  
    275. 

  275. > Additional Comments:
    276. 

  276. >  
    277. 

  277. > Follow the link below to the request:
    278. 

  278. > http://hub.savechildren.org/SCIReq.nsf/vwURL/DAF8A7C4084F3E818525790C004C7E77?OpenDocument
    279. 

  279. >  
    280. 

  280. > Ref:MSG1764645
    281. 

  281. 

  282. East Africa Drought and Food Crisis: A dollar a day for 100 days can help us keep a child alive. Give online at www.savethechildren.org/food-crisis-6 or text "SURVIVE" to 20222 to donate $10 (Standard message rates apply). Legal disclosure: www.savethechildren.org/legaldisclosure
    283. 

  283. 

  284. 09-29-2011 06:11:32 - Ahjaz Hussain (Customer Comments)
    285. 

  285. Dear Angelina,
    286. 

  286. 

  287. With reference to call INC165898, we have not had a response from you to confirm access.
    288. 

  288. 

  289. I have tested your access to the site and can confirm a successful login with the following credentials:
    290. 

  290. 

  291. username: sci\a.gordon
    292. 

  292. password: Welcome2
    293. 

  293.  
    294. 

  294. SCI Xtranet site URL = http://scixtranet.savethechildren.org
    295. 

  295. 

  296. Your SCI account password has been reset to Welcome2, please change your password for security reasons in 24 hours using the password portal below:
    297. 

  297. https://sciad.savethechildren.org/admanagerweb
    298. 

  298. Password policy = 8 Characters, upper, lower case letters and numbers)
    299. 

  299. 

  300. Thank you
    301. 

  301. 

  302. 09-20-2011 07:32:16 - Ahjaz Hussain (Customer Comments)
    303. 

  303. Dear Angelina,
    304. 

  304. 

  305. Your SCI Account has been added to the Active Directory Editor group.
    306. 

  306. 

  307. Please confirm whether you can access the SCI Xtranet, http://scixtranet.savethechildren.org/default.aspx, your login credentials are as follows:
    308. 

  308. 

  309. username: sci\a.gordon
    310. 

  310. password: Welcome2
    311. 

  311.  
    312. 

  312. 

  313. 09-15-2011 10:36:40 - Guest (Customer Comments)
    314. 

  314. received from: Hub/STC@hub.savechildren.org
    315. 

  315. 

  316. Angelina Gordon has submitted a new request for a SCI account.
    317. 

  317. 

  318. First Name: Angelina
    319. 

  319. Last Name: Gordon
    320. 

  320. Title/Department: Sr. Specialist, Knowledge Management and Documentation
    321. 

  321. Organization s/he works for: Save the Children US
    322. 

  322. City: Washington DC
    323. 

  323. Country: USA
    324. 

  324. Office Phone: 202-640-6658
    325. 

  325. Office Address: 2000 L Street, NW. Suite 500 Washington, DC 20036
    326. 

  326. Email Address: agordon@savechildren.org
    327. 

  327. 

  328. Applications s/he wants to access: SCInet
    329. 

  329. 

  330. Level of Access: Editor
    331. 

  331. 

  332. Additional Comments:
    333. 

  333. 

  334. Follow the link below to the request:
    335. 

  335. http://hub.savechildren.org/SCIReq.nsf/vwURL/DAF8A7C4084F3E818525790C004C7E77?OpenDocument][customfieldconfig,10203][parentoptionid,null][disabled,N][customfield,10103] (SQL Exception while executing the following:INSERT INTO customfieldoption (ID, CUSTOMFIELD, CUSTOMFIELDCONFIG, PARENTOPTIONID, SEQUENCE, customvalue, optiontype, disabled) VALUES (?, ?, ?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'customvalue' at row 1))
    336. 

  336. 	at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:379)
    337. 

  337. 	at com.atlassian.jira.issue.customfields.manager.DefaultOptionsManager.createOption(DefaultOptionsManager.java:132)
    338. 

  338. 	at com.atlassian.jira.issue.customfields.manager.CachedOptionsManager.createOption(CachedOptionsManager.java:155)
    339. 

  339. 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    340. 

  340. 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    341. 

  341. 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    342. 

  342. 	at java.lang.reflect.Method.invoke(Method.java:597)
    343. 

  343. 	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
    344. 

  344. 	at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
    345. 

  345. 	at $Proxy465.createOption(Unknown Source)
    346. 

  346. 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    347. 

  347. 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    348. 

  348. 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    349. 

  349. 	at java.lang.reflect.Method.invoke(Method.java:597)
    350. 

  350. 	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
    351. 

  351. 	at $Proxy465.createOption(Unknown Source)
    352. 

  352. 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    353. 

  353. 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    354. 

  354. 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    355. 

  355. 	at java.lang.reflect.Method.invoke(Method.java:597)
    356. 

  356. 	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
    357. 

  357. 	at $Proxy465.createOption(Unknown Source)
    358. 

  358. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.addOptions(DefaultJiraDataImporter.java:1500)
    359. 

  359. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importExternalCustomFields(DefaultJiraDataImporter.java:1061)
    360. 

  360. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:830)
    361. 

  361. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:718)
    362. 

  362. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:307)
    363. 

  363. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:25)
    364. 

  364. 	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:14)
    365. 

  365. 	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:359)
    366. 

  366. 	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    367. 

  367. 	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    368. 

  368. 	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
    369. 

  369. 	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
    370. 

  370. 	at java.util.concurrent.FutureTask.run(FutureTask.java:138)
    371. 

  371. 	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
    372. 

  372. 	at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
    373. 

  373. 	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:249)
    374. 

  374. 	at java.lang.Thread.run(Thread.java:662)
    375. 

  375. Caused by: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:CustomFieldOption][id,10600][sequence,3][value,11-30-2011 09:03:31 - Angelina Gordon (Customer Comments)
    376. 

  376. reply from: AGordon@savechildren.org
    377. 

  377. 

  378. Hi Ahjaz,
    379. 

  379. 

  380.  
    381. 

  381. 

  382. Apologies, but it appears my SCI Xtranet credentials have expired. Can you kindly reset?
    383. 

  383. 

  384.  
    385. 

  385. 

  386. Thanks,
    387. 

  387. 

  388.  
    389. 

  389. 

  390. Angelina Gordon | Senior Specialist, Knowledge Management | Save the Children USA, DHN | (D) X 6658 | Skype: Lina.Gordon
    391. 

  391. 

  392.  
    393. 

  393. 

  394. Save the Children is the leading independent organization creating lasting change for children in need in the United States and around the world.
    395. 

  395. 

  396.  
    397. 

  397. 

  398. From: Service Desk [mailto:ServiceDesk@savethechildren.org] 
    399. 

  399. Sent: Tuesday, September 20, 2011 7:33 AM
    400. 

  400. To: Gordon, Angelina
    401. 

  401. Subject: Incident INC165898 -- comments added
    402. 

  402. 

  403.  
    404. 

  404. 

  405. Short description: New SCI Account Request
    406. 

  406. 

  407. 

  408. 

  409. 09-29-2011 08:10:31 - Angelina Gordon (Customer Comments)
    410. 

  410. reply from: AGordon@savechildren.org
    411. 

  411. 

  412. Hi Ahjaz, 
    413. 

  413. 

  414. While the link didn't seem to work yesterday, I am now able to get into the Xtranet easily. 
    415. 

    416. 

  416. Many thanks, 
    417. 

  417. Angelina 
    418. 

  418. 

  419. On Sep 29, 2011, at 6:13 AM, "Service Desk" <ServiceDesk@savethechildren.org> wrote:
    420. 

  420. 

  421. > Your incident INC165898 has been resolved; however it is not closed pending your testing and feedback.
    422. 

  422. >  
    423. 

  423. > Please verify this request has been resolved. If it has not, please reply to this message so that we can take another look at it. Please include in your email why you think it has not been completed.
    424. 

  424. >  
    425. 

  425. > If we do not hear from you within the next 5 days, the incident will automatically close.
    426. 

  426. >  
    427. 

  427. > Short description: New SCI Account Request
    428. 

  428. > Comments:
    429. 

  429. > 2011-09-29 10:11:32 GMT - Ahjaz Hussain Customer Comments
    430. 

  430. > Dear Angelina,
    431. 

  431. >  
    432. 

  432. > With reference to call INC165898, we have not had a response from you to confirm access.
    433. 

  433. >  
    434. 

  434. > I have tested your access to the site and can confirm a successful login with the following credentials:
    435. 

  435. >  
    436. 

  436. > username: sci\a.gordon
    437. 

  437. > password: Welcome2
    438. 

  438. > SCI Xtranet site URL = http://scixtranet.savethechildren.org
    439. 

  439. >  
    440. 

  440. > Your SCI account password has been reset to Welcome2, please change your password for security reasons in 24 hours using the password portal below:
    441. 

  441. > https://sciad.savethechildren.org/admanagerweb
    442. 

  442. > Password policy = 8 Characters, upper, lower case letters and numbers)
    443. 

  443. >  
    444. 

  444. > Thank you
    445. 

  445. > 2011-09-20 11:32:16 GMT - Ahjaz Hussain Customer Comments
    446. 

  446. > Dear Angelina,
    447. 

  447. >  
    448. 

  448. > Your SCI Account has been added to the Active Directory Editor group.
    449. 

  449. >  
    450. 

  450. > Please confirm whether you can access the SCI Xtranet, http://scixtranet.savethechildren.org/default.aspx, your login credentials are as follows:
    451. 

  451. >  
    452. 

  452. > username: sci\a.gordon
    453. 

  453. > password: Welcome2
    454. 

  454. > 2011-09-15 14:36:40 GMT - Guest Customer Comments
    455. 

  455. > received from: Hub/STC@hub.savechildren.org
    456. 

  456. >  
    457. 

  457. > Angelina Gordon has submitted a new request for a SCI account.
    458. 

  458. >  
    459. 

  459. > First Name: Angelina
    460. 

  460. > Last Name: Gordon
    461. 

  461. > Title/Department: Sr. Specialist, Knowledge Management and Documentation
    462. 

  462. > Organization s/he works for: Save the Children US
    463. 

  463. > City: Washington DC
    464. 

  464. > Country: USA
    465. 

  465. > Office Phone: 202-640-6658
    466. 

  466. > Office Address: 2000 L Street, NW. Suite 500 Washington, DC 20036
    467. 

  467. > Email Address: agordon@savechildren.org
    468. 

  468. >  
    469. 

  469. > Applications s/he wants to access: SCInet
    470. 

  470. >  
    471. 

  471. > Level of Access: Editor
    472. 

  472. >  
    473. 

  473. > Additional Comments:
    474. 

  474. >  
    475. 

  475. > Follow the link below to the request:
    476. 

  476. > http://hub.savechildren.org/SCIReq.nsf/vwURL/DAF8A7C4084F3E818525790C004C7E77?OpenDocument
    477. 

  477. >  
    478. 

  478. > Ref:MSG1764645
    479. 

  479. 

  480. East Africa Drought and Food Crisis: A dollar a day for 100 days can help us keep a child alive. Give online at www.savethechildren.org/food-crisis-6 or text "SURVIVE" to 20222 to donate $10 (Standard message rates apply). Legal disclosure: www.savethechildren.org/legaldisclosure
    481. 

  481. 

  482. 09-29-2011 06:11:32 - Ahjaz Hussain (Customer Comments)
    483. 

  483. Dear Angelina,
    484. 

  484. 

  485. With reference to call INC165898, we have not had a response from you to confirm access.
    486. 

  486. 

  487. I have tested your access to the site and can confirm a successful login with the following credentials:
    488. 

  488. 

  489. username: sci\a.gordon
    490. 

  490. password: Welcome2
    491. 

  491.  
    492. 

  492. SCI Xtranet site URL = http://scixtranet.savethechildren.org
    493. 

  493. 

  494. Your SCI account password has been reset to Welcome2, please change your password for security reasons in 24 hours using the password portal below:
    495. 

  495. https://sciad.savethechildren.org/admanagerweb
    496. 

  496. Password policy = 8 Characters, upper, lower case letters and numbers)
    497. 

  497. 

  498. Thank you
    499. 

  499. 

  500. 09-20-2011 07:32:16 - Ahjaz Hussain (Customer Comments)
    501. 

  501. Dear Angelina,
    502. 

  502. 

  503. Your SCI Account has been added to the Active Directory Editor group.
    504. 

  504. 

  505. Please confirm whether you can access the SCI Xtranet, http://scixtranet.savethechildren.org/default.aspx, your login credentials are as follows:
    506. 

  506. 

  507. username: sci\a.gordon
    508. 

  508. password: Welcome2
    509. 

  509.  
    510. 

  510. 

  511. 09-15-2011 10:36:40 - Guest (Customer Comments)
    512. 

  512. received from: Hub/STC@hub.savechildren.org
    513. 

  513. 

  514. Angelina Gordon has submitted a new request for a SCI account.
    515. 

  515. 

  516. First Name: Angelina
    517. 

  517. Last Name: Gordon
    518. 

  518. Title/Department: Sr. Specialist, Knowledge Management and Documentation
    519. 

  519. Organization s/he works for: Save the Children US
    520. 

  520. City: Washington DC
    521. 

  521. Country: USA
    522. 

  522. Office Phone: 202-640-6658
    523. 

  523. Office Address: 2000 L Street, NW. Suite 500 Washington, DC 20036
    524. 

  524. Email Address: agordon@savechildren.org
    525. 

  525. 

  526. Applications s/he wants to access: SCInet
    527. 

  527. 

  528. Level of Access: Editor
    529. 

  529. 

  530. Additional Comments:
    531. 

  531. 

  532. Follow the link below to the request:
    533. 

  533. http://hub.savechildren.org/SCIReq.nsf/vwURL/DAF8A7C4084F3E818525790C004C7E77?OpenDocument][customfieldconfig,10203][parentoptionid,null][disabled,N][customfield,10103] (SQL Exception while executing the following:INSERT INTO customfieldoption (ID, CUSTOMFIELD, CUSTOMFIELDCONFIG, PARENTOPTIONID, SEQUENCE, customvalue, optiontype, disabled) VALUES (?, ?, ?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'customvalue' at row 1))
    534. 

  534. 	at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:135)
    535. 

  535. 	at org.ofbiz.core.entity.GenericDAO.insert(GenericDAO.java:100)
    536. 

  536. 	at org.ofbiz.core.entity.GenericHelperDAO.create(GenericHelperDAO.java:64)
    537. 

  537. 	at org.ofbiz.core.entity.GenericDelegator.create(GenericDelegator.java:487)
    538. 

  538. 	at org.ofbiz.core.entity.GenericDelegator.create(GenericDelegator.java:467)
    539. 

  539. 	at org.ofbiz.core.entity.GenericValue.create(GenericValue.java:98)
    540. 

  540. 	at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:374)
    541. 

  541. 	... 38 more
    542. 

  542. 2012-09-11 14:55:05,173 INFO - Reindexing last 1 issues imported ...
    543. 

  543. 2012-09-11 14:55:05,314 INFO - Reindexing took 141 ms.
    544. 

  544.