/www/agc/vdc_db_query.php

https://github.com/h4ck3rm1k3/vicidial-asterisk-gui · PHP · 4409 lines · 3694 code · 293 blank · 422 comment · 876 complexity · 6ec49a8651378b68e87c50a99d035716 MD5 · raw file 

    

  1. <?php
    2. 

  2. # vdc_db_query.php
    3. 

  3. # 
    4. 

  4. # Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
    5. 

  5. #
    6. 

  6. # This script is designed purely to send whether the meetme conference has live channels connected and which they are
    7. 

  7. # This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
    8. 

  8. # 
    9. 

  9. # required variables:
    10. 

  10. #  - $server_ip
    11. 

  11. #  - $session_name
    12. 

  12. #  - $user
    13. 

  13. #  - $pass
    14. 

  14. # optional variables:
    15. 

  15. #  - $format - ('text','debug')
    16. 

  16. #  - $ACTION - ('regCLOSER','manDiaLnextCALL','manDiaLskip','manDiaLonly','manDiaLlookCALL','manDiaLlogCALL','userLOGout','updateDISPO','VDADpause','VDADready','VDADcheckINCOMING','UpdatEFavoritEs','CalLBacKLisT','CalLBacKCounT','PauseCodeSubmit','LogiNCamPaigns','alt_phone_change','AlertControl')
    17. 

  17. #  - $stage - ('start','finish','lookup','new')
    18. 

  18. #  - $closer_choice - ('CL_TESTCAMP_L CL_OUT123_L -')
    19. 

  19. #  - $conf_exten - ('8600011',...)
    20. 

  20. #  - $exten - ('123test',...)
    21. 

  21. #  - $ext_context - ('default','demo',...)
    22. 

  22. #  - $ext_priority - ('1','2',...)
    23. 

  23. #  - $campaign - ('testcamp',...)
    24. 

  24. #  - $dial_timeout - ('60','26',...)
    25. 

  25. #  - $dial_prefix - ('9','8',...)
    26. 

  26. #  - $campaign_cid - ('3125551212','0000000000',...)
    27. 

  27. #  - $MDnextCID - ('M06301413000000002',...)
    28. 

  28. #  - $uniqueid - ('1120232758.2406800',...)
    29. 

  29. #  - $lead_id - ('36524',...)
    30. 

  30. #  - $list_id - ('101','123456',...)
    31. 

  31. #  - $length_in_sec - ('12',...)
    32. 

  32. #  - $phone_code - ('1',...)
    33. 

  33. #  - $phone_number - ('3125551212',...)
    34. 

  34. #  - $channel - ('Zap/12-1',...)
    35. 

  35. #  - $start_epoch - ('1120236911',...)
    36. 

  36. #  - $vendor_lead_code - ('1234test',...)
    37. 

  37. #  - $title - ('Mr.',...)
    38. 

  38. #  - $first_name - ('Bob',...)
    39. 

  39. #  - $middle_initial - ('L',...)
    40. 

  40. #  - $last_name - ('Wilson',...)
    41. 

  41. #  - $address1 - ('1324 Main St.',...)
    42. 

  42. #  - $address2 - ('Apt. 12',...)
    43. 

  43. #  - $address3 - ('co Robert Wilson',...)
    44. 

  44. #  - $city - ('Chicago',...)
    45. 

  45. #  - $state - ('IL',...)
    46. 

  46. #  - $province - ('NA',...)
    47. 

  47. #  - $postal_code - ('60054',...)
    48. 

  48. #  - $country_code - ('USA',...)
    49. 

  49. #  - $gender - ('M',...)
    50. 

  50. #  - $date_of_birth - ('1970-01-01',...)
    51. 

  51. #  - $alt_phone - ('3125551213',...)
    52. 

  52. #  - $email - ('bob@bob.com',...)
    53. 

  53. #  - $security_phrase - ('Hello',...)
    54. 

  54. #  - $comments - ('Good Customer',...)
    55. 

  55. #  - $auto_dial_level - ('0','1','1.2',...)
    56. 

  56. #  - $VDstop_rec_after_each_call - ('0','1')
    57. 

  57. #  - $conf_silent_prefix - ('7','8','5',...)
    58. 

  58. #  - $extension - ('123','user123','25-1',...)
    59. 

  59. #  - $protocol - ('Zap','SIP','IAX2',...)
    60. 

  60. #  - $user_abb - ('1234','6666',...)
    61. 

  61. #  - $preview - ('YES','NO',...)
    62. 

  62. #  - $called_count - ('0','1','2',...)
    63. 

  63. #  - $agent_log_id - ('123456',...)
    64. 

  64. #  - $agent_log - ('NO',...)
    65. 

  65. #  - $favorites_list - (",'cc160','cc100'",...)
    66. 

  66. #  - $CallBackDatETimE - ('2006-04-21 14:30:00',...)
    67. 

  67. #  - $recipient - ('ANYONE,'USERONLY')
    68. 

  68. #  - $callback_id - ('12345','12346',...)
    69. 

  69. #  - $use_internal_dnc - ('Y','N')
    70. 

  70. #  - $use_campaign_dnc - ('Y','N')
    71. 

  71. #  - $omit_phone_code - ('Y','N')
    72. 

  72. #  - $no_delete_sessions - ('0','1')
    73. 

  73. #  - $LogouTKicKAlL - ('0','1');
    74. 

  74. #  - $closer_blended = ('0','1');
    75. 

  75. #  - $inOUT = ('IN','OUT');
    76. 

  76. #  - $manual_dial_filter = ('NONE','CAMPLISTS','DNC','CAMPLISTS_DNC')
    77. 

  77. #  - $agentchannel = ('Zap/1-1','SIP/testing-6ry4i3',...)
    78. 

  78. #  - $conf_dialed = ('0','1')
    79. 

  79. #  - $leaving_threeway = ('0','1')
    80. 

  80. #  - $blind_transfer = ('0','1')
    81. 

  81. #  - $usegroupalias - ('0','1')
    82. 

  82. #  - $account - ('DEFAULT',...)
    83. 

  83. #  - $agent_dialed_number - ('1','')
    84. 

  84. #  - $agent_dialed_type - ('MANUAL_OVERRIDE','MANUAL_DIALNOW','MANUAL_PREVIEW',...)
    85. 

  85. #  - $wrapup - ('WRAPUP','')
    86. 

  86. #  - $vtiger_callback_id - ('16534'...)
    87. 

  87. #
    88. 

  88. # CHANGELOG:
    89. 

  89. # 50629-1044 - First build of script
    90. 

  90. # 50630-1422 - Added manual dial action and MD channel lookup
    91. 

  91. # 50701-1451 - Added dial log for start and end of vicidial calls
    92. 

  92. # 50705-1239 - Added call disposition update
    93. 

  93. # 50804-1627 - Fixed updateDispo to update vicidial_log entry
    94. 

  94. # 50816-1605 - Added VDADpause/ready for auto dialing
    95. 

  95. # 50816-1811 - Added basic autodial call pickup functions
    96. 

  96. # 50817-1005 - Altered logging functions to accomodate auto_dialing
    97. 

  97. # 50818-1305 - Added stop-all-recordings-after-each-vicidial-call option
    98. 

  98. # 50818-1411 - Added hangup of agent phone after Logout
    99. 

  99. # 50901-1315 - Fixed CLOSER IN-GROUP Web Form bug
    100. 

  100. # 50902-1507 - Fixed CLOSER log length_in_sec bug
    101. 

  101. # 50902-1730 - Added functions for manual preview dialing and revert
    102. 

  102. # 50913-1214 - Added agent random update to leadupdate
    103. 

  103. # 51020-1421 - Added agent_log_id framework for detailed agent activity logging
    104. 

  104. # 51021-1717 - Allows for multi-line comments (changes \n to !N in database)
    105. 

  105. # 51111-1046 - Added vicidial_agent_log lead_id earlier for manual dial
    106. 

  106. # 51121-1445 - Altered echo statements for several small PHP speed optimizations
    107. 

  107. # 51122-1328 - Fixed UserLogout issue not removing conference reservation
    108. 

  108. # 51129-1012 - Added ability to accept calls from other VICIDIAL servers
    109. 

  109. # 51129-1729 - Changed manual dial to use the '/n' flag for calls
    110. 

  110. # 51221-1154 - Added SCRIPT id lookup and sending to vicidial.php for display
    111. 

  111. # 60105-1059 - Added Updating of astguiclient favorites in the DB
    112. 

  112. # 60208-1617 - Added dtmf buttons output per call
    113. 

  113. # 60213-1521 - Added closer_campaigns update to vicidial_users
    114. 

  114. # 60215-1036 - Added Callback date-time entry into vicidial_callbacks table
    115. 

  115. # 60413-1541 - Added USERONLY Callback listings output - CalLBacKLisT
    116. 

  116. #            - Added USERONLY Callback count output - CalLBacKCounT
    117. 

  117. # 60414-1140 - Added Callback lead lookup for manual dialing
    118. 

  118. # 60419-1517 - After CALLBK is sent to agent, update callback record to INACTIVE
    119. 

  119. # 60421-1419 - Check GET/POST vars lines with isset to not trigger PHP NOTICES
    120. 

  120. # 60427-1236 - Fixed closer_choice error for CLOSER campaigns
    121. 

  121. # 60609-1148 - Added ability to check for manual dial numbers in DNC
    122. 

  122. # 60619-1117 - Added variable filters to close security holes for login form
    123. 

  123. # 60623-1414 - Fixed variable filter for phone_code and fixed manual dial logic
    124. 

  124. # 60821-1600 - Added ability to omit the phone code on vicidial lead dialing
    125. 

  125. # 60821-1647 - Added ability to not delete sessions at logout
    126. 

  126. # 60906-1124 - Added lookup and sending of callback data for CALLBK calls
    127. 

  127. # 61128-2229 - Added vicidial_live_agents and vicidial_auto_calls manual dial entries
    128. 

  128. # 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
    129. 

  129. # 70115-1733 - Added alt_dial functionality in auto-dial modes
    130. 

  130. # 70118-1501 - Added user_group to vicidial_log,_agent_log,_closer_log,_callbacks
    131. 

  131. # 70123-1357 - Fixed bug that would not update vicidial_closer_log status to dispo
    132. 

  132. # 70202-1438 - Added pause code submit function
    133. 

  133. # 70203-0930 - Added dialed_number to lead info output
    134. 

  134. # 70203-1030 - Added dialed_label to lead info output
    135. 

  135. # 70206-1126 - Added INBOUND status for inbound/closer calls in vicidial_live_agents
    136. 

  136. # 70212-1253 - Fixed small issue with CXFER
    137. 

  137. # 70213-1431 - Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions
    138. 

  138. # 70214-1231 - Added queuemetrics_log_id field for server_id in queue_log
    139. 

  139. # 70215-1210 - Added queuemetrics COMPLETEAGENT action
    140. 

  140. # 70216-1051 - Fixed double call complete queuemetrics logging
    141. 

  141. # 70222-1616 - Changed queue_log PAUSE/UNPAUSE to PAUSEALL/UNPAUSEALL
    142. 

  142. # 70309-1034 - Allow amphersands and questions marks in comments to pass through
    143. 

  143. # 70313-1052 - Allow pound signs(hash) in comments to pass through
    144. 

  144. # 70319-1544 - Added agent disable update customer data function
    145. 

  145. # 70322-1545 - Added sipsak display ability
    146. 

  146. # 70413-1253 - Fixed bug for outbound call time in CLOSER-type blended campaigns
    147. 

  147. # 70424-1100 - Fixed bug for fronter/closer calls that would delete vdac records
    148. 

  148. # 70802-1729 - Fixed bugs with pause_sec and wait_sec under certain call handling 
    149. 

  149. # 70828-1443 - Added source_id to output of SCRIPTtab-IFRAME and WEBFORM
    150. 

  150. # 71029-1855 - removed campaign_id naming restrictions for CLOSER-type campaigns
    151. 

  151. # 71030-2047 - added hopper priority for auto alt dial entries
    152. 

  152. # 71116-1011 - added calls_today count updating of the vicidial_live_agents upon INCALL
    153. 

  153. # 71120-1520 - added LogiNCamPaigns to show only allowed campaigns for agents upon login
    154. 

  154. # 71125-1751 - Added inbound-group default inbound group sending to vicidial.php
    155. 

  155. # 71129-2025 - restricted callbacks count and list to campaign only
    156. 

  156. # 71223-0318 - changed logging of closer calls
    157. 

  157. # 71226-1117 - added option to kick all calls from conference upon logout
    158. 

  158. # 80116-1032 - added user_closer_log logging in regCLOSER
    159. 

  159. # 80125-1213 - fixed vicidial_log bug when call is from closer
    160. 

  160. # 80317-2051 - Added in-group recording settings
    161. 

  161. # 80402-0121 - Fixes for manual dial transfers on some systems, removed /n persist flag
    162. 

  162. # 80424-0442 - Added non_latin lookup from system_settings
    163. 

  163. # 80430-1006 - Added term_reason for vicidial_log and vicidial_closer_log
    164. 

  164. # 80430-1957 - Changed to leave lead_id in vicidial_live_agents record until after dispo
    165. 

  165. # 80630-2153 - Added queue_log logging for Manual dial calls
    166. 

  166. # 80703-0139 - Added alter customer phone permissions
    167. 

  167. # 80707-2325 - Added vicidial_id to recording_log for tracking of vicidial or closer log to recording
    168. 

  168. # 80713-0624 - Added vicidial_list.last_local_call_time field
    169. 

  169. # 80717-1604 - Modified logging function to use inOUT to determine call direction and place to log
    170. 

  170. # 80719-1147 - Changed recording conf prefix
    171. 

  171. # 80815-1019 - Added manual dial list restriction option
    172. 

  172. # 80831-0545 - Added extended alt dial number info display support
    173. 

  173. # 80909-1710 - Added support for campaign-specific DNC lists
    174. 

  174. # 81010-1048 - Added support for hangup of all channels except for agent channel after attempting a 3way call
    175. 

  175. # 81011-1404 - Fixed bugs in leave3way when transferring a manual dial call
    176. 

  176. # 81020-1459 - Fixed bugs in queue_log logging
    177. 

  177. # 81104-0134 - Added mysql error logging capability
    178. 

  178. # 81104-1617 - Added multi-retry for some vicidial_live_agents table MySQL queries
    179. 

  179. # 81106-0410 - Added force_timeclock_login option to LoginCampaigns function
    180. 

  180. # 81107-0424 - Added carryover of script and presets for in-group calls from campaign settings
    181. 

  181. # 81110-0058 - Changed Pause time to start new vicidial_agent_log on every pause
    182. 

  182. # 81110-1512 - Added hangup_all_non_reserved to fix non-Hangup bug
    183. 

  183. # 81111-1630 - Added another hangup fix for non-hangup
    184. 

  184. # 81114-0126 - More vicidial_agent_log bug fixes
    185. 

  185. # 81119-1809 - webform backslash fix
    186. 

  186. # 81124-2212 - Fixes blind transfer bug
    187. 

  187. # 81126-1522 - Fixed callback comments bug
    188. 

  188. # 81211-0420 - Fixed Manual dial agent_log bug
    189. 

  189. # 90120-1718 - Added external pause and dial option
    190. 

  190. # 90126-1759 - Fixed QM section that wasn't qualified and added agent alert option
    191. 

  191. # 90128-0231 - Added vendor_lead_code to manual dial lead lookup
    192. 

  192. # 90304-1335 - Added support for group aliases and agent-specific variables for campaigns and in-groups
    193. 

  193. # 90305-1041 - Added agent_dialed_number and type for user_call_log feature
    194. 

  194. # 90307-1735 - Added Shift enforcement and manager override features
    195. 

  195. # 90320-0306 - Fixed agent log bug when using wrapup time
    196. 

  196. # 90323-2013 - Added function to put phone numbers in the DNC lists if they were set to status type dnc=Y
    197. 

  197. # 90324-1316 - Added functions to log calls to Vtiger accounts and update status to siccode
    198. 

  198. # 90327-1348 - Changed Vtiger status populate to use status name
    199. 

  199. # 90408-0021 - Added API vtiger specific callback activity record ability
    200. 

  200. # 90508-0726 - Changed to PHP long tags
    201. 

  201. #
    202. 

    203. 

  203. $version = '2.2.0-109';
    204. 

  204. $build = '90508-0726';
    205. 

  205. $mel=1;					# Mysql Error Log enabled = 1
    206. 

  206. $mysql_log_count=212;
    207. 

  207. $one_mysql_log=0;
    208. 

    209. 

  209. require("dbconnect.php");
    210. 

    211. 

  211. ### If you have globals turned off uncomment these lines
    212. 

  212. if (isset($_GET["user"]))						{$user=$_GET["user"];}
    213. 

  213. 	elseif (isset($_POST["user"]))				{$user=$_POST["user"];}
    214. 

  214. if (isset($_GET["pass"]))						{$pass=$_GET["pass"];}
    215. 

  215. 	elseif (isset($_POST["pass"]))				{$pass=$_POST["pass"];}
    216. 

  216. if (isset($_GET["server_ip"]))					{$server_ip=$_GET["server_ip"];}
    217. 

  217. 	elseif (isset($_POST["server_ip"]))			{$server_ip=$_POST["server_ip"];}
    218. 

  218. if (isset($_GET["session_name"]))				{$session_name=$_GET["session_name"];}
    219. 

  219. 	elseif (isset($_POST["session_name"]))		{$session_name=$_POST["session_name"];}
    220. 

  220. if (isset($_GET["format"]))						{$format=$_GET["format"];}
    221. 

  221. 	elseif (isset($_POST["format"]))			{$format=$_POST["format"];}
    222. 

  222. if (isset($_GET["ACTION"]))						{$ACTION=$_GET["ACTION"];}
    223. 

  223. 	elseif (isset($_POST["ACTION"]))			{$ACTION=$_POST["ACTION"];}
    224. 

  224. if (isset($_GET["stage"]))						{$stage=$_GET["stage"];}
    225. 

  225. 	elseif (isset($_POST["stage"]))				{$stage=$_POST["stage"];}
    226. 

  226. if (isset($_GET["closer_choice"]))				{$closer_choice=$_GET["closer_choice"];}
    227. 

  227. 	elseif (isset($_POST["closer_choice"]))		{$closer_choice=$_POST["closer_choice"];}
    228. 

  228. if (isset($_GET["conf_exten"]))					{$conf_exten=$_GET["conf_exten"];}
    229. 

  229. 	elseif (isset($_POST["conf_exten"]))		{$conf_exten=$_POST["conf_exten"];}
    230. 

  230. if (isset($_GET["exten"]))						{$exten=$_GET["exten"];}
    231. 

  231. 	elseif (isset($_POST["exten"]))				{$exten=$_POST["exten"];}
    232. 

  232. if (isset($_GET["ext_context"]))				{$ext_context=$_GET["ext_context"];}
    233. 

  233. 	elseif (isset($_POST["ext_context"]))		{$ext_context=$_POST["ext_context"];}
    234. 

  234. if (isset($_GET["ext_priority"]))				{$ext_priority=$_GET["ext_priority"];}
    235. 

  235. 	elseif (isset($_POST["ext_priority"]))		{$ext_priority=$_POST["ext_priority"];}
    236. 

  236. if (isset($_GET["campaign"]))					{$campaign=$_GET["campaign"];}
    237. 

  237. 	elseif (isset($_POST["campaign"]))			{$campaign=$_POST["campaign"];}
    238. 

  238. if (isset($_GET["dial_timeout"]))				{$dial_timeout=$_GET["dial_timeout"];}
    239. 

  239. 	elseif (isset($_POST["dial_timeout"]))		{$dial_timeout=$_POST["dial_timeout"];}
    240. 

  240. if (isset($_GET["dial_prefix"]))				{$dial_prefix=$_GET["dial_prefix"];}
    241. 

  241. 	elseif (isset($_POST["dial_prefix"]))		{$dial_prefix=$_POST["dial_prefix"];}
    242. 

  242. if (isset($_GET["campaign_cid"]))				{$campaign_cid=$_GET["campaign_cid"];}
    243. 

  243. 	elseif (isset($_POST["campaign_cid"]))		{$campaign_cid=$_POST["campaign_cid"];}
    244. 

  244. if (isset($_GET["MDnextCID"]))					{$MDnextCID=$_GET["MDnextCID"];}
    245. 

  245. 	elseif (isset($_POST["MDnextCID"]))			{$MDnextCID=$_POST["MDnextCID"];}
    246. 

  246. if (isset($_GET["uniqueid"]))					{$uniqueid=$_GET["uniqueid"];}
    247. 

  247. 	elseif (isset($_POST["uniqueid"]))			{$uniqueid=$_POST["uniqueid"];}
    248. 

  248. if (isset($_GET["lead_id"]))					{$lead_id=$_GET["lead_id"];}
    249. 

  249. 	elseif (isset($_POST["lead_id"]))			{$lead_id=$_POST["lead_id"];}
    250. 

  250. if (isset($_GET["list_id"]))					{$list_id=$_GET["list_id"];}
    251. 

  251. 	elseif (isset($_POST["list_id"]))			{$list_id=$_POST["list_id"];}
    252. 

  252. if (isset($_GET["length_in_sec"]))				{$length_in_sec=$_GET["length_in_sec"];}
    253. 

  253. 	elseif (isset($_POST["length_in_sec"]))		{$length_in_sec=$_POST["length_in_sec"];}
    254. 

  254. if (isset($_GET["phone_code"]))					{$phone_code=$_GET["phone_code"];}
    255. 

  255. 	elseif (isset($_POST["phone_code"]))		{$phone_code=$_POST["phone_code"];}
    256. 

  256. if (isset($_GET["phone_number"]))				{$phone_number=$_GET["phone_number"];}
    257. 

  257. 	elseif (isset($_POST["phone_number"]))		{$phone_number=$_POST["phone_number"];}
    258. 

  258. if (isset($_GET["channel"]))					{$channel=$_GET["channel"];}
    259. 

  259. 	elseif (isset($_POST["channel"]))			{$channel=$_POST["channel"];}
    260. 

  260. if (isset($_GET["start_epoch"]))				{$start_epoch=$_GET["start_epoch"];}
    261. 

  261. 	elseif (isset($_POST["start_epoch"]))		{$start_epoch=$_POST["start_epoch"];}
    262. 

  262. if (isset($_GET["dispo_choice"]))				{$dispo_choice=$_GET["dispo_choice"];}
    263. 

  263. 	elseif (isset($_POST["dispo_choice"]))		{$dispo_choice=$_POST["dispo_choice"];}
    264. 

  264. if (isset($_GET["vendor_lead_code"]))			{$vendor_lead_code=$_GET["vendor_lead_code"];}
    265. 

  265. 	elseif (isset($_POST["vendor_lead_code"]))	{$vendor_lead_code=$_POST["vendor_lead_code"];}
    266. 

  266. if (isset($_GET["title"]))						{$title=$_GET["title"];}
    267. 

  267. 	elseif (isset($_POST["title"]))				{$title=$_POST["title"];}
    268. 

  268. if (isset($_GET["first_name"]))					{$first_name=$_GET["first_name"];}
    269. 

  269. 	elseif (isset($_POST["first_name"]))		{$first_name=$_POST["first_name"];}
    270. 

  270. if (isset($_GET["middle_initial"]))				{$middle_initial=$_GET["middle_initial"];}
    271. 

  271. 	elseif (isset($_POST["middle_initial"]))	{$middle_initial=$_POST["middle_initial"];}
    272. 

  272. if (isset($_GET["last_name"]))					{$last_name=$_GET["last_name"];}
    273. 

  273. 	elseif (isset($_POST["last_name"]))			{$last_name=$_POST["last_name"];}
    274. 

  274. if (isset($_GET["address1"]))					{$address1=$_GET["address1"];}
    275. 

  275. 	elseif (isset($_POST["address1"]))			{$address1=$_POST["address1"];}
    276. 

  276. if (isset($_GET["address2"]))					{$address2=$_GET["address2"];}
    277. 

  277. 	elseif (isset($_POST["address2"]))			{$address2=$_POST["address2"];}
    278. 

  278. if (isset($_GET["address3"]))					{$address3=$_GET["address3"];}
    279. 

  279. 	elseif (isset($_POST["address3"]))			{$address3=$_POST["address3"];}
    280. 

  280. if (isset($_GET["city"]))						{$city=$_GET["city"];}
    281. 

  281. 	elseif (isset($_POST["city"]))				{$city=$_POST["city"];}
    282. 

  282. if (isset($_GET["state"]))						{$state=$_GET["state"];}
    283. 

  283. 	elseif (isset($_POST["state"]))				{$state=$_POST["state"];}
    284. 

  284. if (isset($_GET["province"]))					{$province=$_GET["province"];}
    285. 

  285. 	elseif (isset($_POST["province"]))			{$province=$_POST["province"];}
    286. 

  286. if (isset($_GET["postal_code"]))				{$postal_code=$_GET["postal_code"];}
    287. 

  287. 	elseif (isset($_POST["postal_code"]))		{$postal_code=$_POST["postal_code"];}
    288. 

  288. if (isset($_GET["country_code"]))				{$country_code=$_GET["country_code"];}
    289. 

  289. 	elseif (isset($_POST["country_code"]))		{$country_code=$_POST["country_code"];}
    290. 

  290. if (isset($_GET["gender"]))						{$gender=$_GET["gender"];}
    291. 

  291. 	elseif (isset($_POST["gender"]))			{$gender=$_POST["gender"];}
    292. 

  292. if (isset($_GET["date_of_birth"]))				{$date_of_birth=$_GET["date_of_birth"];}
    293. 

  293. 	elseif (isset($_POST["date_of_birth"]))		{$date_of_birth=$_POST["date_of_birth"];}
    294. 

  294. if (isset($_GET["alt_phone"]))					{$alt_phone=$_GET["alt_phone"];}
    295. 

  295. 	elseif (isset($_POST["alt_phone"]))			{$alt_phone=$_POST["alt_phone"];}
    296. 

  296. if (isset($_GET["email"]))						{$email=$_GET["email"];}
    297. 

  297. 	elseif (isset($_POST["email"]))				{$email=$_POST["email"];}
    298. 

  298. if (isset($_GET["security_phrase"]))			{$security_phrase=$_GET["security_phrase"];}
    299. 

  299. 	elseif (isset($_POST["security_phrase"]))	{$security_phrase=$_POST["security_phrase"];}
    300. 

  300. if (isset($_GET["comments"]))					{$comments=$_GET["comments"];}
    301. 

  301. 	elseif (isset($_POST["comments"]))			{$comments=$_POST["comments"];}
    302. 

  302. if (isset($_GET["auto_dial_level"]))			{$auto_dial_level=$_GET["auto_dial_level"];}
    303. 

  303. 	elseif (isset($_POST["auto_dial_level"]))	{$auto_dial_level=$_POST["auto_dial_level"];}
    304. 

  304. if (isset($_GET["VDstop_rec_after_each_call"]))				{$VDstop_rec_after_each_call=$_GET["VDstop_rec_after_each_call"];}
    305. 

  305. 	elseif (isset($_POST["VDstop_rec_after_each_call"]))		{$VDstop_rec_after_each_call=$_POST["VDstop_rec_after_each_call"];}
    306. 

  306. if (isset($_GET["conf_silent_prefix"]))				{$conf_silent_prefix=$_GET["conf_silent_prefix"];}
    307. 

  307. 	elseif (isset($_POST["conf_silent_prefix"]))	{$conf_silent_prefix=$_POST["conf_silent_prefix"];}
    308. 

  308. if (isset($_GET["extension"]))					{$extension=$_GET["extension"];}
    309. 

  309. 	elseif (isset($_POST["extension"]))			{$extension=$_POST["extension"];}
    310. 

  310. if (isset($_GET["protocol"]))					{$protocol=$_GET["protocol"];}
    311. 

  311. 	elseif (isset($_POST["protocol"]))			{$protocol=$_POST["protocol"];}
    312. 

  312. if (isset($_GET["user_abb"]))					{$user_abb=$_GET["user_abb"];}
    313. 

  313. 	elseif (isset($_POST["user_abb"]))			{$user_abb=$_POST["user_abb"];}
    314. 

  314. if (isset($_GET["preview"]))					{$preview=$_GET["preview"];}
    315. 

  315. 	elseif (isset($_POST["preview"]))			{$preview=$_POST["preview"];}
    316. 

  316. if (isset($_GET["called_count"]))				{$called_count=$_GET["called_count"];}
    317. 

  317. 	elseif (isset($_POST["called_count"]))		{$called_count=$_POST["called_count"];}
    318. 

  318. if (isset($_GET["agent_log_id"]))				{$agent_log_id=$_GET["agent_log_id"];}
    319. 

  319. 	elseif (isset($_POST["agent_log_id"]))		{$agent_log_id=$_POST["agent_log_id"];}
    320. 

  320. if (isset($_GET["agent_log"]))					{$agent_log=$_GET["agent_log"];}
    321. 

  321. 	elseif (isset($_POST["agent_log"]))			{$agent_log=$_POST["agent_log"];}
    322. 

  322. if (isset($_GET["favorites_list"]))				{$favorites_list=$_GET["favorites_list"];}
    323. 

  323. 	elseif (isset($_POST["favorites_list"]))	{$favorites_list=$_POST["favorites_list"];}
    324. 

  324. if (isset($_GET["CallBackDatETimE"]))			{$CallBackDatETimE=$_GET["CallBackDatETimE"];}
    325. 

  325. 	elseif (isset($_POST["CallBackDatETimE"]))	{$CallBackDatETimE=$_POST["CallBackDatETimE"];}
    326. 

  326. if (isset($_GET["recipient"]))					{$recipient=$_GET["recipient"];}
    327. 

  327. 	elseif (isset($_POST["recipient"]))			{$recipient=$_POST["recipient"];}
    328. 

  328. if (isset($_GET["callback_id"]))				{$callback_id=$_GET["callback_id"];}
    329. 

  329. 	elseif (isset($_POST["callback_id"]))		{$callback_id=$_POST["callback_id"];}
    330. 

  330. if (isset($_GET["use_internal_dnc"]))			{$use_internal_dnc=$_GET["use_internal_dnc"];}
    331. 

  331. 	elseif (isset($_POST["use_internal_dnc"]))	{$use_internal_dnc=$_POST["use_internal_dnc"];}
    332. 

  332. if (isset($_GET["use_campaign_dnc"]))			{$use_campaign_dnc=$_GET["use_campaign_dnc"];}
    333. 

  333. 	elseif (isset($_POST["use_campaign_dnc"]))	{$use_campaign_dnc=$_POST["use_campaign_dnc"];}
    334. 

  334. if (isset($_GET["omit_phone_code"]))			{$omit_phone_code=$_GET["omit_phone_code"];}
    335. 

  335. 	elseif (isset($_POST["omit_phone_code"]))	{$omit_phone_code=$_POST["omit_phone_code"];}
    336. 

  336. if (isset($_GET["phone_ip"]))				{$phone_ip=$_GET["phone_ip"];}
    337. 

  337. 	elseif (isset($_POST["phone_ip"]))		{$phone_ip=$_POST["phone_ip"];}
    338. 

  338. if (isset($_GET["enable_sipsak_messages"]))				{$enable_sipsak_messages=$_GET["enable_sipsak_messages"];}
    339. 

  339. 	elseif (isset($_POST["enable_sipsak_messages"]))	{$enable_sipsak_messages=$_POST["enable_sipsak_messages"];}
    340. 

  340. if (isset($_GET["status"]))						{$status=$_GET["status"];}
    341. 

  341. 	elseif (isset($_POST["status"]))			{$status=$_POST["status"];}
    342. 

  342. if (isset($_GET["LogouTKicKAlL"]))				{$LogouTKicKAlL=$_GET["LogouTKicKAlL"];}
    343. 

  343. 	elseif (isset($_POST["LogouTKicKAlL"]))		{$LogouTKicKAlL=$_POST["LogouTKicKAlL"];}
    344. 

  344. if (isset($_GET["closer_blended"]))				{$closer_blended=$_GET["closer_blended"];}
    345. 

  345. 	elseif (isset($_POST["closer_blended"]))	{$closer_blended=$_POST["closer_blended"];}
    346. 

  346. if (isset($_GET["inOUT"]))						{$inOUT=$_GET["inOUT"];}
    347. 

  347. 	elseif (isset($_POST["inOUT"]))				{$inOUT=$_POST["inOUT"];}
    348. 

  348. if (isset($_GET["manual_dial_filter"]))				{$manual_dial_filter=$_GET["manual_dial_filter"];}
    349. 

  349. 	elseif (isset($_POST["manual_dial_filter"]))	{$manual_dial_filter=$_POST["manual_dial_filter"];}
    350. 

  350. if (isset($_GET["alt_dial"]))					{$alt_dial=$_GET["alt_dial"];}
    351. 

  351. 	elseif (isset($_POST["alt_dial"]))			{$alt_dial=$_POST["alt_dial"];}
    352. 

  352. if (isset($_GET["agentchannel"]))				{$agentchannel=$_GET["agentchannel"];}
    353. 

  353. 	elseif (isset($_POST["agentchannel"]))		{$agentchannel=$_POST["agentchannel"];}
    354. 

  354. if (isset($_GET["conf_dialed"]))				{$conf_dialed=$_GET["conf_dialed"];}
    355. 

  355. 	elseif (isset($_POST["conf_dialed"]))		{$conf_dialed=$_POST["conf_dialed"];}
    356. 

  356. if (isset($_GET["leaving_threeway"]))			{$leaving_threeway=$_GET["leaving_threeway"];}
    357. 

  357. 	elseif (isset($_POST["leaving_threeway"]))	{$leaving_threeway=$_POST["leaving_threeway"];}
    358. 

  358. if (isset($_GET["hangup_all_non_reserved"]))			{$hangup_all_non_reserved=$_GET["hangup_all_non_reserved"];}
    359. 

  359. 	elseif (isset($_POST["hangup_all_non_reserved"]))	{$hangup_all_non_reserved=$_POST["hangup_all_non_reserved"];}
    360. 

  360. if (isset($_GET["blind_transfer"]))				{$blind_transfer=$_GET["blind_transfer"];}
    361. 

  361. 	elseif (isset($_POST["blind_transfer"]))	{$blind_transfer=$_POST["blind_transfer"];}
    362. 

  362. if (isset($_GET["usegroupalias"]))			{$usegroupalias=$_GET["usegroupalias"];}
    363. 

  363. 	elseif (isset($_POST["usegroupalias"]))	{$usegroupalias=$_POST["usegroupalias"];}
    364. 

  364. if (isset($_GET["account"]))				{$account=$_GET["account"];}
    365. 

  365. 	elseif (isset($_POST["account"]))		{$account=$_POST["account"];}
    366. 

  366. if (isset($_GET["agent_dialed_number"]))			{$agent_dialed_number=$_GET["agent_dialed_number"];}
    367. 

  367. 	elseif (isset($_POST["agent_dialed_number"]))	{$agent_dialed_number=$_POST["agent_dialed_number"];}
    368. 

  368. if (isset($_GET["agent_dialed_type"]))				{$agent_dialed_type=$_GET["agent_dialed_type"];}
    369. 

  369. 	elseif (isset($_POST["agent_dialed_type"]))		{$agent_dialed_type=$_POST["agent_dialed_type"];}
    370. 

  370. if (isset($_GET["wrapup"]))					{$wrapup=$_GET["wrapup"];}
    371. 

  371. 	elseif (isset($_POST["wrapup"]))		{$wrapup=$_POST["wrapup"];}
    372. 

  372. if (isset($_GET["vtiger_callback_id"]))				{$vtiger_callback_id=$_GET["vtiger_callback_id"];}
    373. 

  373. 	elseif (isset($_POST["vtiger_callback_id"]))	{$vtiger_callback_id=$_POST["vtiger_callback_id"];}
    374. 

    375. 

    376. 

  376. header ("Content-type: text/html; charset=utf-8");
    377. 

  377. header ("Cache-Control: no-cache, must-revalidate");  // HTTP/1.1
    378. 

  378. header ("Pragma: no-cache");                          // HTTP/1.0
    379. 

    380. 

  380. $txt = '.txt';
    381. 

  381. $StarTtime = date("U");
    382. 

  382. $NOW_DATE = date("Y-m-d");
    383. 

  383. $NOW_TIME = date("Y-m-d H:i:s");
    384. 

  384. $CIDdate = date("mdHis");
    385. 

  385. $ENTRYdate = date("YmdHis");
    386. 

  386. $MT[0]='';
    387. 

  387. $agents='@agents';
    388. 

    389. 

  389. #############################################
    390. 

  390. ##### START SYSTEM_SETTINGS LOOKUP #####
    391. 

  391. $stmt = "SELECT use_non_latin,timeclock_end_of_day FROM system_settings;";
    392. 

  392. $rslt=mysql_query($stmt, $link);
    393. 

  393. 	if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00001',$user,$server_ip,$session_name,$one_mysql_log);}
    394. 

  394. if ($DB) {echo "$stmt\n";}
    395. 

  395. $qm_conf_ct = mysql_num_rows($rslt);
    396. 

  396. $i=0;
    397. 

  397. while ($i < $qm_conf_ct)
    398. 

  398. 	{
    399. 

  399. 	$row=mysql_fetch_row($rslt);
    400. 

  400. 	$non_latin =				$row[0];
    401. 

  401. 	$timeclock_end_of_day =		$row[1];
    402. 

  402. 	$i++;
    403. 

  403. 	}
    404. 

  404. ##### END SETTINGS LOOKUP #####
    405. 

  405. ###########################################
    406. 

    407. 

  407. if ($non_latin < 1)
    408. 

  408. {
    409. 

  409. $user=ereg_replace("[^0-9a-zA-Z]","",$user);
    410. 

  410. $pass=ereg_replace("[^0-9a-zA-Z]","",$pass);
    411. 

  411. $length_in_sec = ereg_replace("[^0-9]","",$length_in_sec);
    412. 

  412. $phone_code = ereg_replace("[^0-9]","",$phone_code);
    413. 

  413. $phone_number = ereg_replace("[^0-9]","",$phone_number);
    414. 

  414. }
    415. 

    416. 

  416. # default optional vars if not set
    417. 

  417. if (!isset($format))   {$format="text";}
    418. 

  418. 	if ($format == 'debug')	{$DB=1;}
    419. 

  419. if (!isset($ACTION))   {$ACTION="refresh";}
    420. 

  420. if (!isset($query_date)) {$query_date = $NOW_DATE;}
    421. 

    422. 

  422. if ($ACTION == 'LogiNCamPaigns')
    423. 

  423. 	{
    424. 

  424. 	$skip_user_validation=1;
    425. 

  425. 	}
    426. 

  426. else
    427. 

  427. 	{
    428. 

  428. 	$stmt="SELECT count(*) from vicidial_users where user='$user' and pass='$pass' and user_level > 0;";
    429. 

  429. 	if ($DB) {echo "|$stmt|\n";}
    430. 

  430. 	if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
    431. 

  431. 	$rslt=mysql_query($stmt, $link);
    432. 

  432. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00002',$user,$server_ip,$session_name,$one_mysql_log);}
    433. 

  433. 	$row=mysql_fetch_row($rslt);
    434. 

  434. 	$auth=$row[0];
    435. 

    436. 

  436. 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
    437. 

  437. 	{
    438. 

  438. 	echo "Invalid Username/Password: |$user|$pass|\n";
    439. 

  439. 	exit;
    440. 

  440. 	}
    441. 

  441. 	else
    442. 

  442. 	{
    443. 

  443. 	if( (strlen($server_ip)<6) or (!isset($server_ip)) or ( (strlen($session_name)<12) or (!isset($session_name)) ) )
    444. 

  444. 		{
    445. 

  445. 		echo "Invalid server_ip: |$server_ip|  or  Invalid session_name: |$session_name|\n";
    446. 

  446. 		exit;
    447. 

  447. 		}
    448. 

  448. 	else
    449. 

  449. 		{
    450. 

  450. 		$stmt="SELECT count(*) from web_client_sessions where session_name='$session_name' and server_ip='$server_ip';";
    451. 

  451. 		if ($DB) {echo "|$stmt|\n";}
    452. 

  452. 		$rslt=mysql_query($stmt, $link);
    453. 

  453. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00003',$user,$server_ip,$session_name,$one_mysql_log);}
    454. 

  454. 		$row=mysql_fetch_row($rslt);
    455. 

  455. 		$SNauth=$row[0];
    456. 

  456. 		  if($SNauth==0)
    457. 

  457. 			{
    458. 

  458. 			echo "Invalid session_name: |$session_name|$server_ip|\n";
    459. 

  459. 			exit;
    460. 

  460. 			}
    461. 

  461. 		  else
    462. 

  462. 			{
    463. 

  463. 			# do nothing for now
    464. 

  464. 			}
    465. 

  465. 		}
    466. 

  466. 	}
    467. 

  467. }
    468. 

    469. 

  469. if ($format=='debug')
    470. 

  470. {
    471. 

  471. echo "<html>\n";
    472. 

  472. echo "<head>\n";
    473. 

  473. echo "<!-- VERSION: $version     BUILD: $build    USER: $user   server_ip: $server_ip-->\n";
    474. 

  474. echo "<title>VICIDiaL Database Query Script";
    475. 

  475. echo "</title>\n";
    476. 

  476. echo "</head>\n";
    477. 

  477. echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
    478. 

  478. }
    479. 

    480. 

    481. 

    482. 

  482. ################################################################################
    483. 

  483. ### LogiNCamPaigns - generates an HTML SELECT list of allowed campaigns for a 
    484. 

  484. ###                  specific agent on the login screen
    485. 

  485. ################################################################################
    486. 

  486. if ($ACTION == 'LogiNCamPaigns')
    487. 

  487. 	{
    488. 

  488. 	if ( (strlen($user)<1) )
    489. 

  489. 		{
    490. 

  490. 		echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
    491. 

  491. 		echo "<option value=\"\">-- ERROR --</option>\n";
    492. 

  492. 		echo "</select>\n";
    493. 

  493. 		exit;
    494. 

  494. 		}
    495. 

  495. 	else
    496. 

  496. 		{
    497. 

  497. 		$stmt="SELECT user_group,user_level,agent_shift_enforcement_override,shift_override_flag from vicidial_users where user='$user' and pass='$pass'";
    498. 

  498. 		if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
    499. 

  499. 		$rslt=mysql_query($stmt, $link);
    500. 

  500. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00004',$user,$server_ip,$session_name,$one_mysql_log);}
    501. 

  501. 		$row=mysql_fetch_row($rslt);
    502. 

  502. 		$VU_user_group =						$row[0];
    503. 

  503. 		$VU_user_level =						$row[1];
    504. 

  504. 		$VU_agent_shift_enforcement_override =	$row[2];
    505. 

  505. 		$VU_shift_override_flag =				$row[3];
    506. 

    507. 

  507. 		$LOGallowed_campaignsSQL='';
    508. 

    509. 

  509. 		$stmt="SELECT allowed_campaigns,forced_timeclock_login,shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
    510. 

  510. 		$rslt=mysql_query($stmt, $link);
    511. 

  511. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00005',$user,$server_ip,$session_name,$one_mysql_log);}
    512. 

  512. 		$row=mysql_fetch_row($rslt);
    513. 

  513. 		$forced_timeclock_login =	$row[1];
    514. 

  514. 		$shift_enforcement =		$row[2];
    515. 

  515. 		$LOGgroup_shiftsSQL = eregi_replace('  ','',$row[3]);
    516. 

  516. 		$LOGgroup_shiftsSQL = eregi_replace(' ',"','",$LOGgroup_shiftsSQL);
    517. 

  517. 		$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
    518. 

  518. 		if ( (!eregi("ALL-CAMPAIGNS",$row[0])) )
    519. 

  519. 			{
    520. 

  520. 			$LOGallowed_campaignsSQL = eregi_replace(' -','',$row[0]);
    521. 

  521. 			$LOGallowed_campaignsSQL = eregi_replace(' ',"','",$LOGallowed_campaignsSQL);
    522. 

  522. 			$LOGallowed_campaignsSQL = "and campaign_id IN('$LOGallowed_campaignsSQL')";
    523. 

  523. 			}
    524. 

    525. 

  525. 		$show_campaign_list=1;
    526. 

  526. 		### CHECK TO SEE IF AGENT IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
    527. 

  527. 		if ( (ereg('Y',$forced_timeclock_login)) or ( (ereg('ADMIN_EXEMPT',$forced_timeclock_login)) and ($VU_user_level < 8) ) )
    528. 

  528. 			{
    529. 

  529. 			$last_agent_event='';
    530. 

  530. 			$HHMM = date("Hi");
    531. 

  531. 			$HHteod = substr($timeclock_end_of_day,0,2);
    532. 

  532. 			$MMteod = substr($timeclock_end_of_day,2,2);
    533. 

    534. 

  534. 			if ($HHMM < $timeclock_end_of_day)
    535. 

  535. 				{$EoD = mktime($HHteod, $MMteod, 10, date("m"), date("d")-1, date("Y"));}
    536. 

  536. 			else
    537. 

  537. 				{$EoD = mktime($HHteod, $MMteod, 10, date("m"), date("d"), date("Y"));}
    538. 

    539. 

  539. 			$EoDdate = date("Y-m-d H:i:s", $EoD);
    540. 

    541. 

  541. 			##### grab timeclock logged-in time for each user #####
    542. 

  542. 			$stmt="SELECT event from vicidial_timeclock_log where user='$user' and event_epoch >= '$EoD' order by timeclock_id desc limit 1;";
    543. 

  543. 			if ($DB>0) {echo "|$stmt|";}
    544. 

  544. 			$rslt=mysql_query($stmt, $link);
    545. 

  545. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00184',$user,$server_ip,$session_name,$one_mysql_log);}
    546. 

  546. 			$events_to_parse = mysql_num_rows($rslt);
    547. 

  547. 			if ($events_to_parse > 0)
    548. 

  548. 				{
    549. 

  549. 				$rowx=mysql_fetch_row($rslt);
    550. 

  550. 				$last_agent_event = $rowx[0];
    551. 

  551. 				}
    552. 

  552. 			if ( (strlen($last_agent_event)<2) or (ereg('LOGOUT',$last_agent_event)) )
    553. 

  553. 				{$show_campaign_list=0;}
    554. 

  554. 			}
    555. 

  555. 		}
    556. 

    557. 

  557. 	### CHECK TO SEE IF AGENT IS WITHIN THEIR SHIFT IF RESTRICTED, IF NOT, OUTPUT ERROR
    558. 

  558. 	if ( ( (ereg("START|ALL",$shift_enforcement)) and (!ereg("OFF",$VU_agent_shift_enforcement_override)) ) or (ereg("START|ALL",$VU_agent_shift_enforcement_override)) )
    559. 

  559. 		{
    560. 

  560. 		$shift_ok=0;
    561. 

  561. 		if ( (strlen($LOGgroup_shiftsSQL) < 3) and ($VU_shift_override_flag < 1) )
    562. 

  562. 			{
    563. 

  563. 			$VDdisplayMESSAGE = "<B>ERROR: There are no Shifts enabled for your user group</B>\n";
    564. 

  564. 			$VDloginDISPLAY=1;
    565. 

  565. 			}
    566. 

  566. 		else
    567. 

  567. 			{
    568. 

  568. 			$HHMM = date("Hi");
    569. 

  569. 			$wday = date("w");
    570. 

    571. 

  571. 			$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
    572. 

  572. 			$rslt=mysql_query($stmt, $link);
    573. 

  573. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00193',$user,$server_ip,$session_name,$one_mysql_log);}
    574. 

  574. 			$shifts_to_print = mysql_num_rows($rslt);
    575. 

    576. 

  576. 			$o=0;
    577. 

  577. 			while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
    578. 

  578. 				{
    579. 

  579. 				$rowx=mysql_fetch_row($rslt);
    580. 

  580. 				$shift_id =			$rowx[0];
    581. 

  581. 				$shift_start_time =	$rowx[1];
    582. 

  582. 				$shift_length =		$rowx[2];
    583. 

  583. 				$shift_weekdays =	$rowx[3];
    584. 

    585. 

  585. 				if (eregi("$wday",$shift_weekdays))
    586. 

  586. 					{
    587. 

  587. 					$HHshift_length = substr($shift_length,0,2);
    588. 

  588. 					$MMshift_length = substr($shift_length,3,2);
    589. 

  589. 					$HHshift_start_time = substr($shift_start_time,0,2);
    590. 

  590. 					$MMshift_start_time = substr($shift_start_time,2,2);
    591. 

  591. 					$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
    592. 

  592. 					$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
    593. 

  593. 					if ($MMshift_end_time > 59)
    594. 

  594. 						{
    595. 

  595. 						$MMshift_end_time = ($MMshift_end_time - 60);
    596. 

  596. 						$HHshift_end_time++;
    597. 

  597. 						}
    598. 

  598. 					if ($HHshift_end_time > 23)
    599. 

  599. 						{$HHshift_end_time = ($HHshift_end_time - 24);}
    600. 

  600. 					$HHshift_end_time = sprintf("%02s", $HHshift_end_time);	
    601. 

  601. 					$MMshift_end_time = sprintf("%02s", $MMshift_end_time);	
    602. 

  602. 					$shift_end_time = "$HHshift_end_time$MMshift_end_time";
    603. 

    604. 

  604. 					if ( 
    605. 

  605. 						( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
    606. 

  606. 						( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
    607. 

  607. 						( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
    608. 

  608. 					   )
    609. 

  609. 						{$shift_ok++;}
    610. 

  610. 					}
    611. 

  611. 				$o++;
    612. 

  612. 				}
    613. 

    614. 

  614. 			if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) )
    615. 

  615. 				{
    616. 

  616. 				$VDdisplayMESSAGE = "<B>ERROR: You are not allowed to log in outside of your shift</B>\n";
    617. 

  617. 				$VDloginDISPLAY=1;
    618. 

  618. 				}
    619. 

  619. 			}
    620. 

  620. 		if ($VDloginDISPLAY > 0)
    621. 

  621. 			{
    622. 

  622. 			$loginDATE = date("Ymd");
    623. 

  623. 			$VDdisplayMESSAGE.= "<BR><BR>MANAGER OVERRIDE:<BR>\n";
    624. 

  624. 			$VDdisplayMESSAGE.= "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
    625. 

  625. 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=MGR_override VALUE=\"1\">\n";
    626. 

  626. 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=relogin VALUE=\"YES\">\n";
    627. 

  627. 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$user\">\n";
    628. 

  628. 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$pass\">\n";
    629. 

  629. 			$VDdisplayMESSAGE.= "Manager Login: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 MAXLENGTH=20><br>\n";
    630. 

  630. 			$VDdisplayMESSAGE.= "Manager Password: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 MAXLENGTH=20><br>\n";
    631. 

  631. 			$VDdisplayMESSAGE.= "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT></FORM><BR><BR><BR><BR>\n";
    632. 

  632. 			echo "$VDdisplayMESSAGE";
    633. 

  633. 			exit;
    634. 

  634. 			}
    635. 

  635. 		}
    636. 

    637. 

  637. 	if ($show_campaign_list > 0)
    638. 

  638. 		{
    639. 

  639. 		$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id";
    640. 

  640. 		$rslt=mysql_query($stmt, $link);
    641. 

  641. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00006',$user,$server_ip,$session_name,$one_mysql_log);}
    642. 

  642. 		$camps_to_print = mysql_num_rows($rslt);
    643. 

    644. 

  644. 		echo "<select size=1 name=VD_campaign id=VD_campaign>\n";
    645. 

  645. 		echo "<option value=\"\">-- PLEASE SELECT A CAMPAIGN --</option>\n";
    646. 

    647. 

  647. 		$o=0;
    648. 

  648. 		while ($camps_to_print > $o) 
    649. 

  649. 			{
    650. 

  650. 			$rowx=mysql_fetch_row($rslt);
    651. 

  651. 			echo "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
    652. 

  652. 			$o++;
    653. 

  653. 			}
    654. 

  654. 		echo "</select>\n";
    655. 

  655. 		}
    656. 

  656. 	else
    657. 

  657. 		{
    658. 

  658. 		echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
    659. 

  659. 		echo "<option value=\"\">-- YOU MUST LOG IN TO THE TIMECLOCK FIRST --</option>\n";
    660. 

  660. 		echo "</select>\n";
    661. 

  661. 		}
    662. 

  662. 	exit;
    663. 

  663. 	}
    664. 

    665. 

    666. 

    667. 

  667. ################################################################################
    668. 

  668. ### regCLOSER - update the vicidial_live_agents table to reflect the closer
    669. 

  669. ###             inbound choices made upon login
    670. 

  670. ################################################################################
    671. 

  671. if ($ACTION == 'regCLOSER')
    672. 

  672. {
    673. 

  673. 	$row='';   $rowx='';
    674. 

  674. 	$channel_live=1;
    675. 

  675. 	if ( (strlen($closer_choice)<1) || (strlen($user)<1) )
    676. 

  676. 	{
    677. 

  677. 	$channel_live=0;
    678. 

  678. 	echo "Group Choice $closer_choice is not valid\n";
    679. 

  679. 	exit;
    680. 

  680. 	}
    681. 

  681. 	else
    682. 

  682. 	{
    683. 

  683. 		if ($closer_choice == "MGRLOCK-")
    684. 

  684. 		{
    685. 

  685. 		$stmt="SELECT closer_campaigns FROM vicidial_users where user='$user' LIMIT 1;";
    686. 

  686. 		$rslt=mysql_query($stmt, $link);
    687. 

  687. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00007',$user,$server_ip,$session_name,$one_mysql_log);}
    688. 

  688. 		if ($DB) {echo "$stmt\n";}
    689. 

  689. 			$row=mysql_fetch_row($rslt);
    690. 

  690. 			$closer_choice =$row[0];
    691. 

    692. 

  692. 		$stmt="UPDATE vicidial_live_agents set closer_campaigns='$closer_choice' where user='$user' and server_ip='$server_ip';";
    693. 

  693. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    694. 

  694. 		$rslt=mysql_query($stmt, $link);
    695. 

  695. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00008',$user,$server_ip,$session_name,$one_mysql_log);}
    696. 

  696. 		}
    697. 

  697. 		else
    698. 

  698. 		{
    699. 

  699. 		$stmt="UPDATE vicidial_live_agents set closer_campaigns='$closer_choice' where user='$user' and server_ip='$server_ip';";
    700. 

  700. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    701. 

  701. 		$rslt=mysql_query($stmt, $link);
    702. 

  702. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00009',$user,$server_ip,$session_name,$one_mysql_log);}
    703. 

    704. 

  704. 		$stmt="UPDATE vicidial_users set closer_campaigns='$closer_choice' where user='$user';";
    705. 

  705. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    706. 

  706. 		$rslt=mysql_query($stmt, $link);
    707. 

  707. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00010',$user,$server_ip,$session_name,$one_mysql_log);}
    708. 

  708. 		}
    709. 

    710. 

  710. 	$stmt="INSERT INTO vicidial_user_closer_log set user='$user',campaign_id='$campaign',event_date='$NOW_TIME',blended='$closer_blended',closer_campaigns='$closer_choice';";
    711. 

  711. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    712. 

  712. 	$rslt=mysql_query($stmt, $link);
    713. 

  713. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00011',$user,$server_ip,$session_name,$one_mysql_log);}
    714. 

    715. 

  715. 	$stmt="DELETE FROM vicidial_live_inbound_agents where user='$user';";
    716. 

  716. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    717. 

  717. 	$rslt=mysql_query($stmt, $link);
    718. 

  718. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00012',$user,$server_ip,$session_name,$one_mysql_log);}
    719. 

    720. 

  720. 	$in_groups_pre = preg_replace('/-$/','',$closer_choice);
    721. 

  721. 	$in_groups = explode(" ",$in_groups_pre);
    722. 

  722. 	$in_groups_ct = count($in_groups);
    723. 

  723. 	$k=1;
    724. 

  724. 	while ($k < $in_groups_ct)
    725. 

  725. 		{
    726. 

  726. 		if (strlen($in_groups[$k])>1)
    727. 

  727. 			{
    728. 

  728. 			$stmt="SELECT group_weight,calls_today FROM vicidial_inbound_group_agents where user='$user' and group_id='$in_groups[$k]';";
    729. 

  729. 			$rslt=mysql_query($stmt, $link);
    730. 

  730. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00013',$user,$server_ip,$session_name,$one_mysql_log);}
    731. 

  731. 			if ($DB) {echo "$stmt\n";}
    732. 

  732. 			$viga_ct = mysql_num_rows($rslt);
    733. 

  733. 			if ($viga_ct > 0)
    734. 

  734. 				{
    735. 

  735. 				$row=mysql_fetch_row($rslt);
    736. 

  736. 				$group_weight = $row[0];
    737. 

  737. 				$calls_today =	$row[1];
    738. 

  738. 				}
    739. 

  739. 			else
    740. 

  740. 				{
    741. 

  741. 				$group_weight = 0;
    742. 

  742. 				$calls_today =	0;
    743. 

  743. 				}
    744. 

  744. 			$stmt="INSERT INTO vicidial_live_inbound_agents set user='$user',group_id='$in_groups[$k]',group_weight='$group_weight',calls_today='$calls_today',last_call_time='$NOW_TIME',last_call_finish='$NOW_TIME';";
    745. 

  745. 				if ($format=='debug') {echo "\n<!-- $stmt -->";}
    746. 

  746. 			$rslt=mysql_query($stmt, $link);
    747. 

  747. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00014',$user,$server_ip,$session_name,$one_mysql_log);}
    748. 

  748. 			}
    749. 

  749. 		$k++;
    750. 

  750. 		}
    751. 

    752. 

  752. 	}
    753. 

  753. 	echo "Closer In Group Choice $closer_choice has been registered to user $user\n";
    754. 

  754. }
    755. 

    756. 

    757. 

  757. ################################################################################
    758. 

  758. ### manDiaLnextCALL - for manual VICIDiaL dialing this will grab the next lead
    759. 

  759. ###                   in the campaign, reserve it, send data back to client and
    760. 

  760. ###                   place the call by inserting into vicidial_manager
    761. 

  761. ################################################################################
    762. 

  762. if ($ACTION == 'manDiaLnextCaLL')
    763. 

  763. {
    764. 

  764. 	$MT[0]='';
    765. 

  765. 	$row='';   $rowx='';
    766. 

  766. 	$channel_live=1;
    767. 

  767. 	if ( (strlen($conf_exten)<1) || (strlen($campaign)<1)  || (strlen($ext_context)<1) )
    768. 

  768. 	{
    769. 

  769. 	$channel_live=0;
    770. 

  770. 	echo "HOPPER EMPTY\n";
    771. 

  771. 	echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context is not valid\n";
    772. 

  772. 	exit;
    773. 

  773. 	}
    774. 

  774. 	else
    775. 

  775. 	{
    776. 

    777. 

  777. 	##### grab number of calls today in this campaign and increment
    778. 

  778. 	$stmt="SELECT calls_today FROM vicidial_live_agents WHERE user='$user' and campaign_id='$campaign';";
    779. 

  779. 	$rslt=mysql_query($stmt, $link);
    780. 

  780. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00015',$user,$server_ip,$session_name,$one_mysql_log);}
    781. 

  781. 	if ($DB) {echo "$stmt\n";}
    782. 

  782. 	$vla_cc_ct = mysql_num_rows($rslt);
    783. 

  783. 	if ($vla_cc_ct > 0)
    784. 

  784. 		{
    785. 

  785. 		$row=mysql_fetch_row($rslt);
    786. 

  786. 		$calls_today =$row[0];
    787. 

  787. 		}
    788. 

  788. 	else
    789. 

  789. 		{$calls_today ='0';}
    790. 

  790. 	$calls_today++;
    791. 

    792. 

  792. 	### check if this is a callback, if it is, skip the grabbing of a new lead and mark the callback as INACTIVE
    793. 

  793. 	if ( (strlen($callback_id)>0) and (strlen($lead_id)>0) )
    794. 

  794. 		{
    795. 

  795. 		$affected_rows=1;
    796. 

  796. 		$CBleadIDset=1;
    797. 

    798. 

  798. 		$stmt = "UPDATE vicidial_callbacks set status='INACTIVE' where callback_id='$callback_id';";
    799. 

  799. 		if ($DB) {echo "$stmt\n";}
    800. 

  800. 		$rslt=mysql_query($stmt, $link);
    801. 

  801. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00016',$user,$server_ip,$session_name,$one_mysql_log);}
    802. 

  802. 		}
    803. 

  803. 	else
    804. 

  804. 		{
    805. 

  805. 		if (strlen($phone_number)>3)
    806. 

  806. 			{
    807. 

  807. 			if (ereg("DNC",$manual_dial_filter))
    808. 

  808. 				{
    809. 

  809. 				$stmt="SELECT count(*) FROM vicidial_dnc where phone_number='$phone_number';";
    810. 

  810. 				$rslt=mysql_query($stmt, $link);
    811. 

  811. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00017',$user,$server_ip,$session_name,$one_mysql_log);}
    812. 

  812. 				if ($DB) {echo "$stmt\n";}
    813. 

  813. 				$row=mysql_fetch_row($rslt);
    814. 

  814. 				
    815. 

  815. 				if ($row[0] > 0)
    816. 

  816. 					{
    817. 

  817. 					echo "DNC NUMBER\n";
    818. 

  818. 					exit;
    819. 

  819. 					}
    820. 

  820. 				$stmt="SELECT count(*) FROM vicidial_campaign_dnc where phone_number='$phone_number' and campaign_id='$campaign';";
    821. 

  821. 				$rslt=mysql_query($stmt, $link);
    822. 

  822. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00018',$user,$server_ip,$session_name,$one_mysql_log);}
    823. 

  823. 				if ($DB) {echo "$stmt\n";}
    824. 

  824. 				$row=mysql_fetch_row($rslt);
    825. 

  825. 				
    826. 

  826. 				if ($row[0] > 0)
    827. 

  827. 					{
    828. 

  828. 					echo "DNC NUMBER\n";
    829. 

  829. 					exit;
    830. 

  830. 					}
    831. 

  831. 				}
    832. 

  832. 			if (ereg("CAMPLISTS",$manual_dial_filter))
    833. 

  833. 				{
    834. 

  834. 				$stmt="SELECT list_id,active from vicidial_lists where campaign_id='$campaign'";
    835. 

  835. 				$rslt=mysql_query($stmt, $link);
    836. 

  836. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00019',$user,$server_ip,$session_name,$one_mysql_log);}
    837. 

  837. 				$lists_to_parse = mysql_num_rows($rslt);
    838. 

  838. 				$camp_lists='';
    839. 

  839. 				$o=0;
    840. 

  840. 				while ($lists_to_parse > $o) 
    841. 

  841. 					{
    842. 

  842. 					$rowx=mysql_fetch_row($rslt);
    843. 

  843. 					if (ereg("Y", $rowx[1])) {$active_lists++;   $camp_lists .= "'$rowx[0]',";}
    844. 

  844. 					if (ereg("N", $rowx[1])) {$inactive_lists++;}
    845. 

  845. 					$o++;
    846. 

  846. 					}
    847. 

  847. 				$camp_lists = eregi_replace(".$","",$camp_lists);
    848. 

    849. 

  849. 				$stmt="SELECT count(*) FROM vicidial_list where phone_number='$phone_number' and list_id IN($camp_lists);";
    850. 

  850. 				$rslt=mysql_query($stmt, $link);
    851. 

  851. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00020',$user,$server_ip,$session_name,$one_mysql_log);}
    852. 

  852. 				if ($DB) {echo "$stmt\n";}
    853. 

  853. 				$row=mysql_fetch_row($rslt);
    854. 

  854. 				
    855. 

  855. 				if ($row[0] < 1)
    856. 

  856. 					{
    857. 

  857. 					echo "NUMBER NOT IN CAMPLISTS\n";
    858. 

  858. 					exit;
    859. 

  859. 					}
    860. 

  860. 				}
    861. 

  861. 			if ($stage=='lookup')
    862. 

  862. 				{
    863. 

  863. 				if (strlen($vendor_lead_code)>0)
    864. 

  864. 					{
    865. 

  865. 					$stmt="SELECT lead_id FROM vicidial_list where vendor_lead_code='$vendor_lead_code' order by modify_date desc LIMIT 1;";
    866. 

  866. 					$rslt=mysql_query($stmt, $link);
    867. 

  867. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00021',$user,$server_ip,$session_name,$one_mysql_log);}
    868. 

  868. 					if ($DB) {echo "$stmt\n";}
    869. 

  869. 					$man_leadID_ct = mysql_num_rows($rslt);
    870. 

  870. 					if ( ($man_leadID_ct > 0) and (strlen($phone_number) > 5) )
    871. 

  871. 						{$override_phone++;}
    872. 

  872. 					}
    873. 

  873. 				else
    874. 

  874. 					{
    875. 

  875. 					$stmt="SELECT lead_id FROM vicidial_list where phone_number='$phone_number' order by modify_date desc LIMIT 1;";
    876. 

  876. 					$rslt=mysql_query($stmt, $link);
    877. 

  877. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00021',$user,$server_ip,$session_name,$one_mysql_log);}
    878. 

  878. 					if ($DB) {echo "$stmt\n";}
    879. 

  879. 					$man_leadID_ct = mysql_num_rows($rslt);
    880. 

  880. 					}
    881. 

  881. 				if ($man_leadID_ct > 0)
    882. 

  882. 					{
    883. 

  883. 					$row=mysql_fetch_row($rslt);
    884. 

  884. 					$affected_rows=1;
    885. 

  885. 					$lead_id =$row[0];
    886. 

  886. 					$CBleadIDset=1;
    887. 

  887. 					}
    888. 

  888. 				else
    889. 

  889. 					{
    890. 

  890. 					### insert a new lead in the system with this phone number
    891. 

  891. 					$stmt = "INSERT INTO vicidial_list SET phone_code='$phone_code',phone_number='$phone_number',list_id='$list_id',status='QUEUE',user='$user',called_since_last_reset='Y',entry_date='$ENTRYdate',last_local_call_time='$NOW_TIME',vendor_lead_code='$vendor_lead_code';";
    892. 

  892. 					if ($DB) {echo "$stmt\n";}
    893. 

  893. 					$rslt=mysql_query($stmt, $link);
    894. 

  894. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00022',$user,$server_ip,$session_name,$one_mysql_log);}
    895. 

  895. 					$affected_rows = mysql_affected_rows($link);
    896. 

  896. 					$lead_id = mysql_insert_id($link);
    897. 

  897. 					$CBleadIDset=1;
    898. 

  898. 					}
    899. 

  899. 				}
    900. 

  900. 			else
    901. 

  901. 				{
    902. 

  902. 				### insert a new lead in the system with this phone number
    903. 

  903. 				$stmt = "INSERT INTO vicidial_list SET phone_code='$phone_code',phone_number='$phone_number',list_id='$list_id',status='QUEUE',user='$user',called_since_last_reset='Y',entry_date='$ENTRYdate',last_local_call_time='$NOW_TIME';";
    904. 

  904. 				if ($DB) {echo "$stmt\n";}
    905. 

  905. 				$rslt=mysql_query($stmt, $link);
    906. 

  906. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00023',$user,$server_ip,$session_name,$one_mysql_log);}
    907. 

  907. 				$affected_rows = mysql_affected_rows($link);
    908. 

  908. 				$lead_id = mysql_insert_id($link);
    909. 

  909. 				$CBleadIDset=1;
    910. 

  910. 				}
    911. 

  911. 			}
    912. 

  912. 		else
    913. 

  913. 			{
    914. 

  914. 			### grab the next lead in the hopper for this campaign and reserve it for the user
    915. 

  915. 			$stmt = "UPDATE vicidial_hopper set status='QUEUE', user='$user' where campaign_id='$campaign' and status='READY' order by priority desc,hopper_id LIMIT 1";
    916. 

  916. 			if ($DB) {echo "$stmt\n";}
    917. 

  917. 			$rslt=mysql_query($stmt, $link);
    918. 

  918. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00024',$user,$server_ip,$session_name,$one_mysql_log);}
    919. 

  919. 			$affected_rows = mysql_affected_rows($link);
    920. 

  920. 			}
    921. 

  921. 		}
    922. 

    923. 

  923. 	if ($affected_rows > 0)
    924. 

  924. 		{
    925. 

  925. 		if (!$CBleadIDset)
    926. 

  926. 			{
    927. 

  927. 			##### grab the lead_id of the reserved user in vicidial_hopper
    928. 

  928. 			$stmt="SELECT lead_id FROM vicidial_hopper where campaign_id='$campaign' and status='QUEUE' and user='$user' LIMIT 1;";
    929. 

  929. 			$rslt=mysql_query($stmt, $link);
    930. 

  930. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00025',$user,$server_ip,$session_name,$one_mysql_log);}
    931. 

  931. 			if ($DB) {echo "$stmt\n";}
    932. 

  932. 			$hopper_leadID_ct = mysql_num_rows($rslt);
    933. 

  933. 			if ($hopper_leadID_ct > 0)
    934. 

  934. 				{
    935. 

  935. 				$row=mysql_fetch_row($rslt);
    936. 

  936. 				$lead_id =$row[0];
    937. 

  937. 				}
    938. 

  938. 			}
    939. 

    940. 

  940. 			##### grab the data from vicidial_list for the lead_id
    941. 

  941. 			$stmt="SELECT * FROM vicidial_list where lead_id='$lead_id' LIMIT 1;";
    942. 

  942. 			$rslt=mysql_query($stmt, $link);
    943. 

  943. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00026',$user,$server_ip,$session_name,$one_mysql_log);}
    944. 

  944. 			if ($DB) {echo "$stmt\n";}
    945. 

  945. 			$list_lead_ct = mysql_num_rows($rslt);
    946. 

  946. 			if ($list_lead_ct > 0)
    947. 

  947. 				{
    948. 

  948. 				$row=mysql_fetch_row($rslt);
    949. 

  949. 			#	$lead_id		= trim("$row[0]");
    950. 

  950. 				$dispo			= trim("$row[3]");
    951. 

  951. 				$tsr			= trim("$row[4]");
    952. 

  952. 				$vendor_id		= trim("$row[5]");
    953. 

  953. 				$source_id		= trim("$row[6]");
    954. 

  954. 				$list_id		= trim("$row[7]");
    955. 

  955. 				$gmt_offset_now	= trim("$row[8]");
    956. 

  956. 				$called_since_last_reset = trim("$row[9]");
    957. 

  957. 				$phone_code		= trim("$row[10]");
    958. 

  958. 				if ($override_phone < 1)
    959. 

  959. 					{$phone_number	= trim("$row[11]");}
    960. 

  960. 				$title			= trim("$row[12]");
    961. 

  961. 				$first_name		= trim("$row[13]");
    962. 

  962. 				$middle_initial	= trim("$row[14]");
    963. 

  963. 				$last_name		= trim("$row[15]");
    964. 

  964. 				$address1		= trim("$row[16]");
    965. 

  965. 				$address2		= trim("$row[17]");
    966. 

  966. 				$address3		= trim("$row[18]");
    967. 

  967. 				$city			= trim("$row[19]");
    968. 

  968. 				$state			= trim("$row[20]");
    969. 

  969. 				$province		= trim("$row[21]");
    970. 

  970. 				$postal_code	= trim("$row[22]");
    971. 

  971. 				$country_code	= trim("$row[23]");
    972. 

  972. 				$gender			= trim("$row[24]");
    973. 

  973. 				$date_of_birth	= trim("$row[25]");
    974. 

  974. 				$alt_phone		= trim("$row[26]");
    975. 

  975. 				$email			= trim("$row[27]");
    976. 

  976. 				$security		= trim("$row[28]");
    977. 

  977. 				$comments		= stripslashes(trim("$row[29]"));
    978. 

  978. 				$called_count	= trim("$row[30]");
    979. 

  979. 				}
    980. 

    981. 

  981. 			$called_count++;
    982. 

    983. 

  983. 			##### check if system is set to generate logfile for transfers
    984. 

  984. 			$stmt="SELECT enable_agc_xfer_log FROM system_settings;";
    985. 

  985. 			$rslt=mysql_query($stmt, $link);
    986. 

  986. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00027',$user,$server_ip,$session_name,$one_mysql_log);}
    987. 

  987. 			if ($DB) {echo "$stmt\n";}
    988. 

  988. 			$enable_agc_xfer_log_ct = mysql_num_rows($rslt);
    989. 

  989. 			if ($enable_agc_xfer_log_ct > 0)
    990. 

  990. 				{
    991. 

  991. 				$row=mysql_fetch_row($rslt);
    992. 

  992. 				$enable_agc_xfer_log =$row[0];
    993. 

  993. 				}
    994. 

    995. 

  995. 			if ( ($WeBRooTWritablE > 0) and ($enable_agc_xfer_log > 0) )
    996. 

  996. 				{
    997. 

  997. 				# generate callerID for unique identifier in xfer_log file
    998. 

  998. 				$PADlead_id = sprintf("%09s", $lead_id);
    999. 

  999. 					while (strlen($PADlead_id) > 9) {$PADlead_id = substr("$PADlead_id", 0, -1);}
    1000. 

  1000. 				# Create unique calleridname to track the call: MmmddhhmmssLLLLLLLLL
    1001. 

  1001. 					$MqueryCID = "M$CIDdate$PADlead_id";
    1002. 

    1003. 

  1003. 				#	DATETIME|campaign|lead_id|phone_number|user|type
    1004. 

  1004. 				#	2007-08-22 11:11:11|TESTCAMP|65432|3125551212|1234|M
    1005. 

  1005. 				$fp = fopen ("./xfer_log.txt", "a");
    1006. 

  1006. 				fwrite ($fp, "$NOW_TIME|$campaign|$lead_id|$phone_number|$user|M|$MqueryCID|\n");
    1007. 

  1007. 				fclose($fp);
    1008. 

  1008. 				}
    1009. 

    1010. 

  1010. 			##### if lead is a callback, grab the callback comments
    1011. 

  1011. 			$CBentry_time =		'';
    1012. 

  1012. 			$CBcallback_time =	'';
    1013. 

  1013. 			$CBuser =			'';
    1014. 

  1014. 			$CBcomments =		'';
    1015. 

  1015. 			if (ereg("CALLBK",$dispo))
    1016. 

  1016. 				{
    1017. 

  1017. 				$stmt="SELECT entry_time,callback_time,user,comments FROM vicidial_callbacks where lead_id='$lead_id' order by callback_id desc LIMIT 1;";
    1018. 

  1018. 				$rslt=mysql_query($stmt, $link);
    1019. 

  1019. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00028',$user,$server_ip,$session_name,$one_mysql_log);}
    1020. 

  1020. 				if ($DB) {echo "$stmt\n";}
    1021. 

  1021. 				$cb_record_ct = mysql_num_rows($rslt);
    1022. 

  1022. 				if ($cb_record_ct > 0)
    1023. 

  1023. 					{
    1024. 

  1024. 					$row=mysql_fetch_row($rslt);
    1025. 

  1025. 					$CBentry_time =		trim("$row[0]");
    1026. 

  1026. 					$CBcallback_time =	trim("$row[1]");
    1027. 

  1027. 					$CBuser =			trim("$row[2]");
    1028. 

  1028. 					$CBcomments =		trim("$row[3]");
    1029. 

  1029. 					}
    1030. 

  1030. 				}
    1031. 

    1032. 

  1032. 			$stmt = "SELECT local_gmt FROM servers where active='Y' limit 1;";
    1033. 

  1033. 			$rslt=mysql_query($stmt, $link);
    1034. 

  1034. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00029',$user,$server_ip,$session_name,$one_mysql_log);}
    1035. 

  1035. 			if ($DB) {echo "$stmt\n";}
    1036. 

  1036. 			$server_ct = mysql_num_rows($rslt);
    1037. 

  1037. 			if ($server_ct > 0)
    1038. 

  1038. 				{
    1039. 

  1039. 				$row=mysql_fetch_row($rslt);
    1040. 

  1040. 				$local_gmt =	$row[0];
    1041. 

  1041. 				}
    1042. 

  1042. 			$LLCT_DATE_offset = ($local_gmt - $gmt_offset_now);
    1043. 

  1043. 			$LLCT_DATE = date("Y-m-d H:i:s", mktime(date("H")-$LLCT_DATE_offset,date("i"),date("s"),date("m"),date("d"),date("Y")));
    1044. 

    1045. 

  1045. 			if (ereg('Y',$called_since_last_reset))
    1046. 

  1046. 				{
    1047. 

  1047. 				$called_since_last_reset = ereg_replace('Y','',$called_since_last_reset);
    1048. 

  1048. 				if (strlen($called_since_last_reset) < 1) {$called_since_last_reset = 0;}
    1049. 

  1049. 				$called_since_last_reset++;
    1050. 

  1050. 				$called_since_last_reset = "Y$called_since_last_reset";
    1051. 

  1051. 				}
    1052. 

  1052. 			else {$called_since_last_reset = 'Y';}
    1053. 

  1053. 			### flag the lead as called and change it's status to INCALL
    1054. 

  1054. 			$stmt = "UPDATE vicidial_list set status='INCALL', called_since_last_reset='$called_since_last_reset', called_count='$called_count',user='$user',last_local_call_time='$LLCT_DATE' where lead_id='$lead_id';";
    1055. 

  1055. 			if ($DB) {echo "$stmt\n";}
    1056. 

  1056. 			$rslt=mysql_query($stmt, $link);
    1057. 

  1057. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00030',$user,$server_ip,$session_name,$one_mysql_log);}
    1058. 

    1059. 

  1059. 			if (!$CBleadIDset)
    1060. 

  1060. 				{
    1061. 

  1061. 				### delete the lead from the hopper
    1062. 

  1062. 				$stmt = "DELETE FROM vicidial_hopper where lead_id='$lead_id';";
    1063. 

  1063. 				if ($DB) {echo "$stmt\n";}
    1064. 

  1064. 				$rslt=mysql_query($stmt, $link);
    1065. 

  1065. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00031',$user,$server_ip,$session_name,$one_mysql_log);}
    1066. 

  1066. 				}
    1067. 

    1068. 

  1068. 			$stmt="UPDATE vicidial_agent_log set lead_id='$lead_id',comments='MANUAL' where agent_log_id='$agent_log_id';";
    1069. 

  1069. 				if ($format=='debug') {echo "\n<!-- $stmt -->";}
    1070. 

  1070. 			$rslt=mysql_query($stmt, $link);
    1071. 

  1071. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00032',$user,$server_ip,$session_name,$one_mysql_log);}
    1072. 

  1072. 		
    1073. 

  1073. 			### if preview dialing, do not send the call	
    1074. 

  1074. 			if ( (strlen($preview)<1) || ($preview == 'NO') )
    1075. 

  1075. 				{
    1076. 

  1076. 				### prepare variables to place manual call from VICIDiaL
    1077. 

  1077. 				$CCID_on=0;   $CCID='';
    1078. 

  1078. 				$local_DEF = 'Local/';
    1079. 

  1079. 				$local_AMP = '@';
    1080. 

  1080. 				$Local_out_prefix = '9';
    1081. 

  1081. 				$Local_dial_timeout = '60';
    1082. 

  1082. 			#	$Local_persist = '/n';
    1083. 

  1083.                                 $Local_persist = '';
    1084. 

  1084. 				if ($dial_timeout > 4) {$Local_dial_timeout = $dial_timeout;}
    1085. 

  1085. 				$Local_dial_timeout = ($Local_dial_timeout * 1000);
    1086. 

  1086. 				if (strlen($dial_prefix) > 0) {$Local_out_prefix = "$dial_prefix";}
    1087. 

  1087. 				if (strlen($campaign_cid) > 6) {$CCID = "$campaign_cid";   $CCID_on++;}
    1088. 

  1088. 				if (eregi("x",$dial_prefix)) {$Local_out_prefix = '';}
    1089. 

    1090. 

  1090. 				$PADlead_id = sprintf("%09s", $lead_id);
    1091. 

  1091. 					while (strlen($PADlead_id) > 9) {$PADlead_id = substr("$PADlead_id", 0, -1);}
    1092. 

    1093. 

  1093. 				# Create unique calleridname to track the call: MmmddhhmmssLLLLLLLLL
    1094. 

  1094. 					$MqueryCID = "M$CIDdate$PADlead_id";
    1095. 

  1095. 				if ($CCID_on) {$CIDstring = "\"$MqueryCID\" <$CCID>";}
    1096. 

  1096. 				else {$CIDstring = "$MqueryCID";}
    1097. 

    1098. 

  1098. 				### whether to omit phone_code or not
    1099. 

  1099. 				if (eregi('Y',$omit_phone_code)) 
    1100. 

  1100. 					{$Ndialstring = "$Local_out_prefix$phone_number";}
    1101. 

  1101. 				else
    1102. 

  1102. 					{$Ndialstring = "$Local_out_prefix$phone_code$phone_number";}
    1103. 

    1104. 

  1104. 				if ( ($usegroupalias > 0) and (strlen($account)>1) )
    1105. 

  1105. 					{
    1106. 

  1106. 					$RAWaccount = $account;
    1107. 

  1107. 					$account = "Account: $account";
    1108. 

  1108. 					$variable = "Variable: usegroupalias=1";
    1109. 

  1109. 					}
    1110. 

  1110. 				else
    1111. 

  1111. 					{$account='';   $variable='';}
    1112. 

    1113. 

  1113. 				### insert the call action into the vicidial_manager table to initiate the call
    1114. 

  1114. 				#	$stmt = "INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$MqueryCID','Exten: $conf_exten','Context: $ext_context','Channel: $local_DEF$Local_out_prefix$phone_code$phone_number$local_AMP$ext_context','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','','','','');";
    1115. 

  1115. 				$stmt = "INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$MqueryCID','Exten: $Ndialstring','Context: $ext_context','Channel: $local_DEF$conf_exten$local_AMP$ext_context$Local_persist','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','$account','$variable','','');";
    1116. 

  1116. 				if ($DB) {echo "$stmt\n";}
    1117. 

  1117. 				$rslt=mysql_query($stmt, $link);
    1118. 

  1118. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00033',$user,$server_ip,$session_name,$one_mysql_log);}
    1119. 

    1120. 

  1120. 				$stmt = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,callerid,phone_code,phone_number,call_time,call_type) values('$server_ip','$campaign','XFER','$lead_id','$MqueryCID','$phone_code','$phone_number','$NOW_TIME','OUT')";
    1121. 

  1121. 				if ($DB) {echo "$stmt\n";}
    1122. 

  1122. 				$rslt=mysql_query($stmt, $link);
    1123. 

  1123. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00034',$user,$server_ip,$session_name,$one_mysql_log);}
    1124. 

    1125. 

  1125. 				### update the agent status to INCALL in vicidial_live_agents
    1126. 

  1126. 				$stmt = "UPDATE vicidial_live_agents set status='INCALL',last_call_time='$NOW_TIME',callerid='$MqueryCID',lead_id='$lead_id',comments='MANUAL',calls_today='$calls_today',external_hangup=0,external_status='',external_pause='',external_dial='' where user='$user' and server_ip='$server_ip';";
    1127. 

  1127. 				if ($DB) {echo "$stmt\n";}
    1128. 

  1128. 				$rslt=mysql_query($stmt, $link);
    1129. 

  1129. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00035',$user,$server_ip,$session_name,$one_mysql_log);}
    1130. 

    1131. 

  1131. 				### update calls_today count in vicidial_campaign_agents
    1132. 

  1132. 				$stmt = "UPDATE vicidial_campaign_agents set calls_today='$calls_today' where user='$user' and campaign_id='$campaign';";
    1133. 

  1133. 				if ($DB) {echo "$stmt\n";}
    1134. 

  1134. 				$rslt=mysql_query($stmt, $link);
    1135. 

  1135. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
    1136. 

    1137. 

  1137. 				if ($agent_dialed_number > 0)
    1138. 

  1138. 					{
    1139. 

  1139. 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
    1140. 

  1140. 					if ($DB) {echo "$stmt\n";}
    1141. 

  1141. 					$rslt=mysql_query($stmt, $link);
    1142. 

  1142. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00191',$user,$server_ip,$session_name,$one_mysql_log);}
    1143. 

  1143. 					}
    1144. 

    1145. 

  1145. 				#############################################
    1146. 

  1146. 				##### START QUEUEMETRICS LOGGING LOOKUP #####
    1147. 

  1147. 				$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id FROM system_settings;";
    1148. 

  1148. 				$rslt=mysql_query($stmt, $link);
    1149. 

  1149. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00037',$user,$server_ip,$session_name,$one_mysql_log);}
    1150. 

  1150. 				if ($DB) {echo "$stmt\n";}
    1151. 

  1151. 				$qm_conf_ct = mysql_num_rows($rslt);
    1152. 

  1152. 				$i=0;
    1153. 

  1153. 				while ($i < $qm_conf_ct)
    1154. 

  1154. 					{
    1155. 

  1155. 					$row=mysql_fetch_row($rslt);
    1156. 

  1156. 					$enable_queuemetrics_logging =	$row[0];
    1157. 

  1157. 					$queuemetrics_server_ip	=		$row[1];
    1158. 

  1158. 					$queuemetrics_dbname =			$row[2];
    1159. 

  1159. 					$queuemetrics_login	=			$row[3];
    1160. 

  1160. 					$queuemetrics_pass =			$row[4];
    1161. 

  1161. 					$queuemetrics_log_id =			$row[5];
    1162. 

  1162. 					$i++;
    1163. 

  1163. 					}
    1164. 

  1164. 				##### END QUEUEMETRICS LOGGING LOOKUP #####
    1165. 

  1165. 				###########################################
    1166. 

  1166. 				if ($enable_queuemetrics_logging > 0)
    1167. 

  1167. 					{
    1168. 

  1168. 					$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    1169. 

  1169. 					mysql_select_db("$queuemetrics_dbname", $linkB);
    1170. 

    1171. 

  1171. 					# UNPAUSEALL
    1172. 

  1172. 					$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='UNPAUSEALL',serverid='$queuemetrics_log_id';";
    1173. 

  1173. 					if ($DB) {echo "$stmt\n";}
    1174. 

  1174. 					$rslt=mysql_query($stmt, $linkB);
    1175. 

  1175. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00038',$user,$server_ip,$session_name,$one_mysql_log);}
    1176. 

  1176. 					$affected_rows = mysql_affected_rows($linkB);
    1177. 

    1178. 

  1178. 					# ENTERQUEUE
    1179. 

  1179. 					$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='NONE',verb='ENTERQUEUE',data2='$phone_number',serverid='$queuemetrics_log_id';";
    1180. 

  1180. 					if ($DB) {echo "$stmt\n";}
    1181. 

  1181. 					$rslt=mysql_query($stmt, $linkB);
    1182. 

  1182. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00039',$user,$server_ip,$session_name,$one_mysql_log);}
    1183. 

  1183. 					$affected_rows = mysql_affected_rows($linkB);
    1184. 

    1185. 

  1185. 					# CONNECT
    1186. 

  1186. 					$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='Agent/$user',verb='CONNECT',data1='0',serverid='$queuemetrics_log_id';";
    1187. 

  1187. 					if ($DB) {echo "$stmt\n";}
    1188. 

  1188. 					$rslt=mysql_query($stmt, $linkB);
    1189. 

  1189. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00040',$user,$server_ip,$session_name,$one_mysql_log);}
    1190. 

  1190. 					$affected_rows = mysql_affected_rows($linkB);
    1191. 

    1192. 

  1192. 					mysql_close($linkB);
    1193. 

  1193. 					}
    1194. 

    1195. 

  1195. 				}
    1196. 

    1197. 

  1197. 			$comments = eregi_replace("\r",'',$comments);
    1198. 

  1198. 			$comments = eregi_replace("\n",'!N',$comments);
    1199. 

    1200. 

  1200. 			$LeaD_InfO =	$MqueryCID . "\n";
    1201. 

  1201. 			$LeaD_InfO .=	$lead_id . "\n";
    1202. 

  1202. 			$LeaD_InfO .=	$dispo . "\n";
    1203. 

  1203. 			$LeaD_InfO .=	$tsr . "\n";
    1204. 

  1204. 			$LeaD_InfO .=	$vendor_id . "\n";
    1205. 

  1205. 			$LeaD_InfO .=	$list_id . "\n";
    1206. 

  1206. 			$LeaD_InfO .=	$gmt_offset_now . "\n";
    1207. 

  1207. 			$LeaD_InfO .=	$phone_code . "\n";
    1208. 

  1208. 			$LeaD_InfO .=	$phone_number . "\n";
    1209. 

  1209. 			$LeaD_InfO .=	$title . "\n";
    1210. 

  1210. 			$LeaD_InfO .=	$first_name . "\n";
    1211. 

  1211. 			$LeaD_InfO .=	$middle_initial . "\n";
    1212. 

  1212. 			$LeaD_InfO .=	$last_name . "\n";
    1213. 

  1213. 			$LeaD_InfO .=	$address1 . "\n";
    1214. 

  1214. 			$LeaD_InfO .=	$address2 . "\n";
    1215. 

  1215. 			$LeaD_InfO .=	$address3 . "\n";
    1216. 

  1216. 			$LeaD_InfO .=	$city . "\n";
    1217. 

  1217. 			$LeaD_InfO .=	$state . "\n";
    1218. 

  1218. 			$LeaD_InfO .=	$province . "\n";
    1219. 

  1219. 			$LeaD_InfO .=	$postal_code . "\n";
    1220. 

  1220. 			$LeaD_InfO .=	$country_code . "\n";
    1221. 

  1221. 			$LeaD_InfO .=	$gender . "\n";
    1222. 

  1222. 			$LeaD_InfO .=	$date_of_birth . "\n";
    1223. 

  1223. 			$LeaD_InfO .=	$alt_phone . "\n";
    1224. 

  1224. 			$LeaD_InfO .=	$email . "\n";
    1225. 

  1225. 			$LeaD_InfO .=	$security . "\n";
    1226. 

  1226. 			$LeaD_InfO .=	$comments . "\n";
    1227. 

  1227. 			$LeaD_InfO .=	$called_count . "\n";
    1228. 

  1228. 			$LeaD_InfO .=	$CBentry_time . "\n";
    1229. 

  1229. 			$LeaD_InfO .=	$CBcallback_time . "\n";
    1230. 

  1230. 			$LeaD_InfO .=	$CBuser . "\n";
    1231. 

  1231. 			$LeaD_InfO .=	$CBcomments . "\n";
    1232. 

  1232. 			$LeaD_InfO .=	$phone_number . "\n";
    1233. 

  1233. 			$LeaD_InfO .=	"MAIN\n";
    1234. 

  1234. 			$LeaD_InfO .=	$source_id . "\n";
    1235. 

    1236. 

  1236. 			echo $LeaD_InfO;
    1237. 

    1238. 

  1238. 		}
    1239. 

  1239. 		else
    1240. 

  1240. 		{
    1241. 

  1241. 		echo "HOPPER EMPTY\n";
    1242. 

  1242. 		}
    1243. 

  1243. 	}
    1244. 

  1244. }
    1245. 

    1246. 

    1247. 

  1247. ################################################################################
    1248. 

  1248. ### alt_phone_change - change alt phone numbers to active and inactive
    1249. 

  1249. ### 
    1250. 

  1250. ################################################################################
    1251. 

  1251. if ($ACTION == 'alt_phone_change')
    1252. 

  1252. {
    1253. 

  1253. 	$MT[0]='';
    1254. 

  1254. 	$row='';   $rowx='';
    1255. 

  1255. 	$channel_live=1;
    1256. 

  1256. 	if ( (strlen($stage)<1) || (strlen($called_count)<1) || (strlen($lead_id)<1)  || (strlen($phone_number)<1) )
    1257. 

  1257. 		{
    1258. 

  1258. 		$channel_live=0;
    1259. 

  1259. 		echo "ALT PHONE NUMBER STATUS NOT CHANGED\n";
    1260. 

  1260. 		echo "$phone_number $stage $lead_id or $called_count is not valid\n";
    1261. 

  1261. 		exit;
    1262. 

  1262. 		}
    1263. 

  1263. 	else
    1264. 

  1264. 		{
    1265. 

  1265. 		$stmt = "UPDATE vicidial_list_alt_phones set active='$stage' where lead_id='$lead_id' and phone_number='$phone_number' and alt_phone_count='$called_count';";
    1266. 

  1266. 		if ($DB) {echo "$stmt\n";}
    1267. 

  1267. 		$rslt=mysql_query($stmt, $link);
    1268. 

  1268. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00041',$user,$server_ip,$session_name,$one_mysql_log);}
    1269. 

    1270. 

  1270. 		echo "ALT PHONE NUMBER STATUS CHANGED\n";
    1271. 

  1271. 		}
    1272. 

  1272. }
    1273. 

    1274. 

    1275. 

  1275. ################################################################################
    1276. 

  1276. ### AlertControl - change the agent alert setting in vicidial_users
    1277. 

  1277. ### 
    1278. 

  1278. ################################################################################
    1279. 

  1279. if ($ACTION == 'AlertControl')
    1280. 

  1280. {
    1281. 

  1281. 	if (strlen($stage)<1)
    1282. 

  1282. 		{
    1283. 

  1283. 		$channel_live=0;
    1284. 

  1284. 		echo "AGENT ALERT SETTING NOT CHANGED\n";
    1285. 

  1285. 		echo "$stage is not valid\n";
    1286. 

  1286. 		exit;
    1287. 

  1287. 		}
    1288. 

  1288. 	else
    1289. 

  1289. 		{
    1290. 

  1290. 		if (ereg('ON',$stage)) {$stage = '1';}
    1291. 

  1291. 		else {$stage = '0';}
    1292. 

    1293. 

  1293. 		$stmt = "UPDATE vicidial_users set alert_enabled='$stage' where user='$user' and pass='$pass';";
    1294. 

  1294. 		if ($DB) {echo "$stmt\n";}
    1295. 

  1295. 		$rslt=mysql_query($stmt, $link);
    1296. 

  1296. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'000185',$user,$server_ip,$session_name,$one_mysql_log);}
    1297. 

    1298. 

  1298. 		echo "AGENT ALERT SETTING CHANGED $stage\n";
    1299. 

  1299. 		}
    1300. 

  1300. }
    1301. 

    1302. 

    1303. 

  1303. ################################################################################
    1304. 

  1304. ### manDiaLskip - for manual VICIDiaL dialing this skips the lead that was
    1305. 

  1305. ###               previewed in the step above and puts it back in orig status
    1306. 

  1306. ################################################################################
    1307. 

  1307. if ($ACTION == 'manDiaLskip')
    1308. 

  1308. {
    1309. 

  1309. 	$MT[0]='';
    1310. 

  1310. 	$row='';   $rowx='';
    1311. 

  1311. 	$channel_live=1;
    1312. 

  1312. 	if ( (strlen($stage)<1) || (strlen($called_count)<1) || (strlen($lead_id)<1) )
    1313. 

  1313. 	{
    1314. 

  1314. 		$channel_live=0;
    1315. 

  1315. 		echo "LEAD NOT REVERTED\n";
    1316. 

  1316. 		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context is not valid\n";
    1317. 

  1317. 		exit;
    1318. 

  1318. 	}
    1319. 

  1319. 	else
    1320. 

  1320. 	{
    1321. 

  1321. 		$called_count = ($called_count - 1);
    1322. 

  1322. 		### flag the lead as called and change it's status to INCALL
    1323. 

  1323. 		$stmt = "UPDATE vicidial_list set status='$stage', called_count='$called_count',user='$user' where lead_id='$lead_id';";
    1324. 

  1324. 		if ($DB) {echo "$stmt\n";}
    1325. 

  1325. 		$rslt=mysql_query($stmt, $link);
    1326. 

  1326. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00042',$user,$server_ip,$session_name,$one_mysql_log);}
    1327. 

    1328. 

    1329. 

  1329. 		echo "LEAD REVERTED\n";
    1330. 

  1330. 	}
    1331. 

  1331. }
    1332. 

    1333. 

    1334. 

  1334. ################################################################################
    1335. 

  1335. ### manDiaLonly - for manual VICIDiaL dialing this sends the call that was
    1336. 

  1336. ###               previewed in the step above
    1337. 

  1337. ################################################################################
    1338. 

  1338. if ($ACTION == 'manDiaLonly')
    1339. 

  1339. {
    1340. 

  1340. 	$MT[0]='';
    1341. 

  1341. 	$row='';   $rowx='';
    1342. 

  1342. 	$channel_live=1;
    1343. 

  1343. 	if ( (strlen($conf_exten)<1) || (strlen($campaign)<1) || (strlen($ext_context)<1) || (strlen($phone_number)<1) || (strlen($lead_id)<1) )
    1344. 

  1344. 	{
    1345. 

  1345. 		$channel_live=0;
    1346. 

  1346. 		echo " CALL NOT PLACED\n";
    1347. 

  1347. 		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context is not valid\n";
    1348. 

  1348. 		exit;
    1349. 

  1349. 	}
    1350. 

  1350. 	else
    1351. 

  1351. 	{
    1352. 

  1352. 		##### grab number of calls today in this campaign and increment
    1353. 

  1353. 		$stmt="SELECT calls_today FROM vicidial_live_agents WHERE user='$user' and campaign_id='$campaign';";
    1354. 

  1354. 		$rslt=mysql_query($stmt, $link);
    1355. 

  1355. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00043',$user,$server_ip,$session_name,$one_mysql_log);}
    1356. 

  1356. 		if ($DB) {echo "$stmt\n";}
    1357. 

  1357. 		$vla_cc_ct = mysql_num_rows($rslt);
    1358. 

  1358. 		if ($vla_cc_ct > 0)
    1359. 

  1359. 			{
    1360. 

  1360. 			$row=mysql_fetch_row($rslt);
    1361. 

  1361. 			$calls_today =$row[0];
    1362. 

  1362. 			}
    1363. 

  1363. 		else
    1364. 

  1364. 			{$calls_today ='0';}
    1365. 

  1365. 		$calls_today++;
    1366. 

    1367. 

  1367. 		### prepare variables to place manual call from VICIDiaL
    1368. 

  1368. 		$CCID_on=0;   $CCID='';
    1369. 

  1369. 		$local_DEF = 'Local/';
    1370. 

  1370. 		$local_AMP = '@';
    1371. 

  1371. 		$Local_out_prefix = '9';
    1372. 

  1372. 		$Local_dial_timeout = '60';
    1373. 

  1373. 		$Local_persist = '/n';
    1374. 

  1374. 		if ($dial_timeout > 4) {$Local_dial_timeout = $dial_timeout;}
    1375. 

  1375. 		$Local_dial_timeout = ($Local_dial_timeout * 1000);
    1376. 

  1376. 		if (strlen($dial_prefix) > 0) {$Local_out_prefix = "$dial_prefix";}
    1377. 

  1377. 		if (strlen($campaign_cid) > 6) {$CCID = "$campaign_cid";   $CCID_on++;}
    1378. 

  1378. 		if (eregi("x",$dial_prefix)) {$Local_out_prefix = '';}
    1379. 

    1380. 

  1380. 		$PADlead_id = sprintf("%09s", $lead_id);
    1381. 

  1381. 			while (strlen($PADlead_id) > 9) {$PADlead_id = substr("$PADlead_id", 0, -1);}
    1382. 

    1383. 

  1383. 		# Create unique calleridname to track the call: MmmddhhmmssLLLLLLLLL
    1384. 

  1384. 			$MqueryCID = "M$CIDdate$PADlead_id";
    1385. 

  1385. 		if ($CCID_on) {$CIDstring = "\"$MqueryCID\" <$CCID>";}
    1386. 

  1386. 		else {$CIDstring = "$MqueryCID";}
    1387. 

    1388. 

  1388. 		if ( ($usegroupalias > 0) and (strlen($account)>1) )
    1389. 

  1389. 			{
    1390. 

  1390. 			$RAWaccount = $account;
    1391. 

  1391. 			$account = "Account: $account";
    1392. 

  1392. 			$variable = "Variable: usegroupalias=1";
    1393. 

  1393. 			}
    1394. 

  1394. 		else
    1395. 

  1395. 			{$account='';   $variable='';}
    1396. 

    1397. 

  1397. 		### whether to omit phone_code or not
    1398. 

  1398. 		if (eregi('Y',$omit_phone_code)) 
    1399. 

  1399. 			{$Ndialstring = "$Local_out_prefix$phone_number";}
    1400. 

  1400. 		else
    1401. 

  1401. 			{$Ndialstring = "$Local_out_prefix$phone_code$phone_number";}
    1402. 

  1402. 		### insert the call action into the vicidial_manager table to initiate the call
    1403. 

  1403. 		#	$stmt = "INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$MqueryCID','Exten: $conf_exten','Context: $ext_context','Channel: $local_DEF$Local_out_prefix$phone_code$phone_number$local_AMP$ext_context','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','','','','');";
    1404. 

  1404. 		$stmt = "INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$MqueryCID','Exten: $Ndialstring','Context: $ext_context','Channel: $local_DEF$conf_exten$local_AMP$ext_context$Local_persist','Priority: 1','Callerid: $CIDstring','Timeout: $Local_dial_timeout','$account','$variable','','');";
    1405. 

  1405. 		if ($DB) {echo "$stmt\n";}
    1406. 

  1406. 		$rslt=mysql_query($stmt, $link);
    1407. 

  1407. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00044',$user,$server_ip,$session_name,$one_mysql_log);}
    1408. 

    1409. 

  1409. 		$stmt = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,callerid,phone_code,phone_number,call_time,call_type) values('$server_ip','$campaign','XFER','$lead_id','$MqueryCID','$phone_code','$phone_number','$NOW_TIME','OUT')";
    1410. 

  1410. 		if ($DB) {echo "$stmt\n";}
    1411. 

  1411. 		$rslt=mysql_query($stmt, $link);
    1412. 

  1412. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00045',$user,$server_ip,$session_name,$one_mysql_log);}
    1413. 

    1414. 

  1414. 		### update the agent status to INCALL in vicidial_live_agents
    1415. 

  1415. 		$stmt = "UPDATE vicidial_live_agents set status='INCALL',last_call_time='$NOW_TIME',callerid='$MqueryCID',lead_id='$lead_id',comments='MANUAL',calls_today='$calls_today',external_hangup=0,external_status='',external_pause='',external_dial='' where user='$user' and server_ip='$server_ip';";
    1416. 

  1416. 		if ($DB) {echo "$stmt\n";}
    1417. 

  1417. 		$rslt=mysql_query($stmt, $link);
    1418. 

  1418. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00046',$user,$server_ip,$session_name,$one_mysql_log);}
    1419. 

  1419. 		$retry_count=0;
    1420. 

  1420. 		while ( ($errno > 0) and ($retry_count < 9) )
    1421. 

  1421. 			{
    1422. 

  1422. 			$rslt=mysql_query($stmt, $link);
    1423. 

  1423. 			$one_mysql_log=1;
    1424. 

  1424. 			$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9046$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    1425. 

  1425. 			$one_mysql_log=0;
    1426. 

  1426. 			$retry_count++;
    1427. 

  1427. 			}
    1428. 

    1429. 

  1429. 		$stmt = "UPDATE vicidial_campaign_agents set calls_today='$calls_today' where user='$user' and campaign_id='$campaign';";
    1430. 

  1430. 		if ($DB) {echo "$stmt\n";}
    1431. 

  1431. 		$rslt=mysql_query($stmt, $link);
    1432. 

  1432. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00047',$user,$server_ip,$session_name,$one_mysql_log);}
    1433. 

    1434. 

  1434. 		echo "$MqueryCID\n";
    1435. 

    1436. 

  1436. 		if ($agent_dialed_number > 0)
    1437. 

  1437. 			{
    1438. 

  1438. 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
    1439. 

  1439. 			if ($DB) {echo "$stmt\n";}
    1440. 

  1440. 			$rslt=mysql_query($stmt, $link);
    1441. 

  1441. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00192',$user,$server_ip,$session_name,$one_mysql_log);}
    1442. 

  1442. 			}
    1443. 

    1444. 

    1445. 

  1445. 		#############################################
    1446. 

  1446. 		##### START QUEUEMETRICS LOGGING LOOKUP #####
    1447. 

  1447. 		$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id FROM system_settings;";
    1448. 

  1448. 		$rslt=mysql_query($stmt, $link);
    1449. 

  1449. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00048',$user,$server_ip,$session_name,$one_mysql_log);}
    1450. 

  1450. 		if ($DB) {echo "$stmt\n";}
    1451. 

  1451. 		$qm_conf_ct = mysql_num_rows($rslt);
    1452. 

  1452. 		$i=0;
    1453. 

  1453. 		while ($i < $qm_conf_ct)
    1454. 

  1454. 			{
    1455. 

  1455. 			$row=mysql_fetch_row($rslt);
    1456. 

  1456. 			$enable_queuemetrics_logging =	$row[0];
    1457. 

  1457. 			$queuemetrics_server_ip	=		$row[1];
    1458. 

  1458. 			$queuemetrics_dbname =			$row[2];
    1459. 

  1459. 			$queuemetrics_login	=			$row[3];
    1460. 

  1460. 			$queuemetrics_pass =			$row[4];
    1461. 

  1461. 			$queuemetrics_log_id =			$row[5];
    1462. 

  1462. 			$i++;
    1463. 

  1463. 			}
    1464. 

  1464. 		##### END QUEUEMETRICS LOGGING LOOKUP #####
    1465. 

  1465. 		###########################################
    1466. 

  1466. 		if ($enable_queuemetrics_logging > 0)
    1467. 

  1467. 			{
    1468. 

  1468. 			$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    1469. 

  1469. 			mysql_select_db("$queuemetrics_dbname", $linkB);
    1470. 

    1471. 

  1471. 			# UNPAUSEALL
    1472. 

  1472. 			$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='UNPAUSEALL',serverid='$queuemetrics_log_id';";
    1473. 

  1473. 			if ($DB) {echo "$stmt\n";}
    1474. 

  1474. 			$rslt=mysql_query($stmt, $linkB);
    1475. 

  1475. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00049',$user,$server_ip,$session_name,$one_mysql_log);}
    1476. 

  1476. 			$affected_rows = mysql_affected_rows($linkB);
    1477. 

    1478. 

  1478. 			# ENTERQUEUE
    1479. 

  1479. 			$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='NONE',verb='ENTERQUEUE',data2='$phone_number',serverid='$queuemetrics_log_id';";
    1480. 

  1480. 			if ($DB) {echo "$stmt\n";}
    1481. 

  1481. 			$rslt=mysql_query($stmt, $linkB);
    1482. 

  1482. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00050',$user,$server_ip,$session_name,$one_mysql_log);}
    1483. 

  1483. 			$affected_rows = mysql_affected_rows($linkB);
    1484. 

    1485. 

  1485. 			# CONNECT
    1486. 

  1486. 			$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='Agent/$user',verb='CONNECT',data1='0',serverid='$queuemetrics_log_id';";
    1487. 

  1487. 			if ($DB) {echo "$stmt\n";}
    1488. 

  1488. 			$rslt=mysql_query($stmt, $linkB);
    1489. 

  1489. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00051',$user,$server_ip,$session_name,$one_mysql_log);}
    1490. 

  1490. 			$affected_rows = mysql_affected_rows($linkB);
    1491. 

    1492. 

  1492. 			mysql_close($linkB);
    1493. 

  1493. 			}
    1494. 

    1495. 

  1495. 	}
    1496. 

  1496. }
    1497. 

    1498. 

    1499. 

  1499. ################################################################################
    1500. 

  1500. ### manDiaLlookCALL - for manual VICIDiaL dialing this will attempt to look up
    1501. 

  1501. ###                   the trunk channel that the call was placed on
    1502. 

  1502. ################################################################################
    1503. 

  1503. if ($ACTION == 'manDiaLlookCaLL')
    1504. 

  1504. {
    1505. 

  1505. 	$MT[0]='';
    1506. 

  1506. 	$row='';   $rowx='';
    1507. 

  1507. if (strlen($MDnextCID)<18)
    1508. 

  1508. 	{
    1509. 

  1509. 	echo "NO\n";
    1510. 

  1510. 	echo "MDnextCID $MDnextCID is not valid\n";
    1511. 

  1511. 	exit;
    1512. 

  1512. 	}
    1513. 

  1513. else
    1514. 

  1514. 	{
    1515. 

  1515. 	##### look for the channel in the UPDATED vicidial_manager record of the call initiation
    1516. 

  1516. 	$stmt="SELECT uniqueid,channel FROM vicidial_manager where callerid='$MDnextCID' and server_ip='$server_ip' and status IN('UPDATED','DEAD') LIMIT 1;";
    1517. 

  1517. 	$rslt=mysql_query($stmt, $link);
    1518. 

  1518. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00052',$user,$server_ip,$session_name,$one_mysql_log);}
    1519. 

  1519. 	if ($DB) {echo "$stmt\n";}
    1520. 

  1520. 	$VM_mancall_ct = mysql_num_rows($rslt);
    1521. 

  1521. 	if ($VM_mancall_ct > 0)
    1522. 

  1522. 		{
    1523. 

  1523. 		$row=mysql_fetch_row($rslt);
    1524. 

  1524. 		$uniqueid =$row[0];
    1525. 

  1525. 		$channel =$row[1];
    1526. 

  1526. 		echo "$uniqueid\n$channel";
    1527. 

    1528. 

  1528. 		$wait_sec=0;
    1529. 

  1529. 		$stmt = "select wait_epoch,wait_sec from vicidial_agent_log where agent_log_id='$agent_log_id';";
    1530. 

  1530. 		if ($DB) {echo "$stmt\n";}
    1531. 

  1531. 		$rslt=mysql_query($stmt, $link);
    1532. 

  1532. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00053',$user,$server_ip,$session_name,$one_mysql_log);}
    1533. 

  1533. 		$VDpr_ct = mysql_num_rows($rslt);
    1534. 

  1534. 		if ($VDpr_ct > 0)
    1535. 

  1535. 			{
    1536. 

  1536. 			$row=mysql_fetch_row($rslt);
    1537. 

  1537. 			$wait_sec = (($StarTtime - $row[0]) + $row[1]);
    1538. 

  1538. 			}
    1539. 

  1539. 		$stmt="UPDATE vicidial_agent_log set wait_sec='$wait_sec',wait_epoch='$StarTtime',talk_epoch='$StarTtime',lead_id='$lead_id' where agent_log_id='$agent_log_id';";
    1540. 

  1540. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    1541. 

  1541. 		$rslt=mysql_query($stmt, $link);
    1542. 

  1542. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00054',$user,$server_ip,$session_name,$one_mysql_log);}
    1543. 

    1544. 

  1544. 		$stmt="UPDATE vicidial_auto_calls set uniqueid='$uniqueid',channel='$channel' where callerid='$MDnextCID';";
    1545. 

  1545. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    1546. 

  1546. 		$rslt=mysql_query($stmt, $link);
    1547. 

  1547. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00055',$user,$server_ip,$session_name,$one_mysql_log);}
    1548. 

  1548. 		}
    1549. 

  1549. 	else
    1550. 

  1550. 		{
    1551. 

  1551. 		echo "NO\n";
    1552. 

  1552. 		}
    1553. 

  1553. 	}
    1554. 

  1554. }
    1555. 

    1556. 

    1557. 

    1558. 

  1558. ################################################################################
    1559. 

  1559. ### manDiaLlogCALL - for manual VICIDiaL logging of calls places record in
    1560. 

  1560. ###                  vicidial_log and then sends process to call_log entry
    1561. 

  1561. ################################################################################
    1562. 

  1562. if ($ACTION == 'manDiaLlogCaLL')
    1563. 

  1563. {
    1564. 

  1564. 	$MT[0]='';
    1565. 

  1565. 	$row='';   $rowx='';
    1566. 

  1566. 	$vidSQL='';
    1567. 

  1567. 	$VDterm_reason='';
    1568. 

    1569. 

  1569. if ($stage == "start")
    1570. 

  1570. 	{
    1571. 

  1571. 	if ( (strlen($uniqueid)<1) || (strlen($lead_id)<1) || (strlen($list_id)<1) || (strlen($phone_number)<1) || (strlen($campaign)<1) )
    1572. 

  1572. 		{
    1573. 

  1573. 		$fp = fopen ("./vicidial_debug.txt", "a");
    1574. 

  1574. 		fwrite ($fp, "$NOW_TIME|VL_LOG_0|$uniqueid|$lead_id|$user|$list_id|$campaign|$start_epoch|$phone_number|$agent_log_id|\n");
    1575. 

  1575. 		fclose($fp);
    1576. 

    1577. 

  1577. 		echo "LOG NOT ENTERED\n";
    1578. 

  1578. 		echo "uniqueid $uniqueid or lead_id: $lead_id or list_id: $list_id or phone_number: $phone_number or campaign: $campaign is not valid\n";
    1579. 

  1579. 		exit;
    1580. 

  1580. 		}
    1581. 

  1581. 	else
    1582. 

  1582. 		{
    1583. 

  1583. 			$user_group='';
    1584. 

  1584. 			$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
    1585. 

  1585. 			$rslt=mysql_query($stmt, $link);
    1586. 

  1586. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00056',$user,$server_ip,$session_name,$one_mysql_log);}
    1587. 

  1587. 			if ($DB) {echo "$stmt\n";}
    1588. 

  1588. 			$ug_record_ct = mysql_num_rows($rslt);
    1589. 

  1589. 			if ($ug_record_ct > 0)
    1590. 

  1590. 				{
    1591. 

  1591. 				$row=mysql_fetch_row($rslt);
    1592. 

  1592. 				$user_group =		trim("$row[0]");
    1593. 

  1593. 				}
    1594. 

  1594. 		##### insert log into vicidial_log for manual VICIDiaL call
    1595. 

  1595. 		$stmt="INSERT INTO vicidial_log (uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,comments,processed,user_group,alt_dial) values('$uniqueid','$lead_id','$list_id','$campaign','$NOW_TIME','$StarTtime','INCALL','$phone_code','$phone_number','$user','MANUAL','N','$user_group','$alt_dial');";
    1596. 

  1596. 		if ($DB) {echo "$stmt\n";}
    1597. 

  1597. 		$rslt=mysql_query($stmt, $link);
    1598. 

  1598. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00057',$user,$server_ip,$session_name,$one_mysql_log);}
    1599. 

  1599. 		$affected_rows = mysql_affected_rows($link);
    1600. 

    1601. 

  1601. 		if ($affected_rows > 0)
    1602. 

  1602. 			{
    1603. 

  1603. 			echo "VICIDiaL_LOG Inserted: $uniqueid|$channel|$NOW_TIME\n";
    1604. 

  1604. 			echo "$StarTtime\n";
    1605. 

  1605. 			}
    1606. 

  1606. 		else
    1607. 

  1607. 			{
    1608. 

  1608. 			echo "LOG NOT ENTERED\n";
    1609. 

  1609. 			}
    1610. 

    1611. 

  1611. 		$stmt = "UPDATE vicidial_auto_calls SET uniqueid='$uniqueid' where lead_id='$lead_id';";
    1612. 

  1612. 		if ($DB) {echo "$stmt\n";}
    1613. 

  1613. 		$rslt=mysql_query($stmt, $link);
    1614. 

  1614. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00058',$user,$server_ip,$session_name,$one_mysql_log);}
    1615. 

    1616. 

  1616. 	#	##### insert log into call_log for manual VICIDiaL call
    1617. 

  1617. 	#	$stmt = "INSERT INTO call_log (uniqueid,channel,server_ip,extension,number_dialed,caller_code,start_time,start_epoch) values('$uniqueid','$channel','$server_ip','$exten','$phone_code$phone_number','MD $user $lead_id','$NOW_TIME','$StarTtime')";
    1618. 

  1618. 	#	if ($DB) {echo "$stmt\n";}
    1619. 

  1619. 	#	$rslt=mysql_query($stmt, $link);
    1620. 

  1620. 	#	$affected_rows = mysql_affected_rows($link);
    1621. 

    1622. 

  1622. 	#	if ($affected_rows > 0)
    1623. 

  1623. 	#		{
    1624. 

  1624. 	#		echo "CALL_LOG Inserted: $uniqueid|$channel|$NOW_TIME";
    1625. 

  1625. 	#		}
    1626. 

  1626. 	#	else
    1627. 

  1627. 	#		{
    1628. 

  1628. 	#		echo "LOG NOT ENTERED\n";
    1629. 

  1629. 	#		}
    1630. 

  1630. 		}
    1631. 

  1631. 	}
    1632. 

    1633. 

  1633. if ($stage == "end")
    1634. 

  1634. 	{
    1635. 

  1635. 	##### get call type from vicidial_live_agents table
    1636. 

  1636. 	$VLA_inOUT='NONE';
    1637. 

  1637. 	$stmt="SELECT comments FROM vicidial_live_agents where user='$user' order by last_update_time desc limit 1;";
    1638. 

  1638. 	$rslt=mysql_query($stmt, $link);
    1639. 

  1639. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00059',$user,$server_ip,$session_name,$one_mysql_log);}
    1640. 

  1640. 	if ($DB) {echo "$stmt\n";}
    1641. 

  1641. 	$VLA_inOUT_ct = mysql_num_rows($rslt);
    1642. 

  1642. 	if ($VLA_inOUT_ct > 0)
    1643. 

  1643. 		{
    1644. 

  1644. 		$row=mysql_fetch_row($rslt);
    1645. 

  1645. 		$VLA_inOUT =		$row[0];
    1646. 

  1646. 		}
    1647. 

    1648. 

  1648. 	if ( (strlen($uniqueid)<1) and ($VLA_inOUT == 'INBOUND') )
    1649. 

  1649. 		{
    1650. 

  1650. 		$fp = fopen ("./vicidial_debug.txt", "a");
    1651. 

  1651. 		fwrite ($fp, "$NOW_TIME|INBND_LOG_0|$uniqueid|$lead_id|$user|$inOUT|$VLA_inOUT|$start_epoch|$phone_number|$agent_log_id|\n");
    1652. 

  1652. 		fclose($fp);
    1653. 

  1653. 		$uniqueid='6666.1';
    1654. 

  1654. 		}
    1655. 

  1655. 	if ( (strlen($uniqueid)<1) or (strlen($lead_id)<1) )
    1656. 

  1656. 		{
    1657. 

  1657. 		echo "LOG NOT ENTERED\n";
    1658. 

  1658. 		echo "uniqueid $uniqueid or lead_id: $lead_id is not valid\n";
    1659. 

  1659. 		exit;
    1660. 

  1660. 		}
    1661. 

  1661. 	else
    1662. 

  1662. 		{
    1663. 

  1663. 		$term_reason='NONE';
    1664. 

  1664. 		if ($start_epoch < 1000)
    1665. 

  1665. 			{
    1666. 

  1666. 			if ($VLA_inOUT == 'INBOUND')
    1667. 

  1667. 				{
    1668. 

  1668. 				$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
    1669. 

    1670. 

  1670. 				##### look for the start epoch in the vicidial_closer_log table
    1671. 

  1671. 				$stmt="SELECT start_epoch,term_reason,closecallid,campaign_id FROM vicidial_closer_log where phone_number='$phone_number' and lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\" order by closecallid desc limit 1;";
    1672. 

  1672. 				$VDIDselect =		"VDCL_LID $lead_id $phone_number $user $four_hours_ago";
    1673. 

  1673. 				}
    1674. 

  1674. 			else
    1675. 

  1675. 				{
    1676. 

  1676. 				##### look for the start epoch in the vicidial_log table
    1677. 

  1677. 				$stmt="SELECT start_epoch,term_reason,uniqueid,campaign_id FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
    1678. 

  1678. 				$VDIDselect =		"VDL_UIDLID $uniqueid $lead_id";
    1679. 

  1679. 				}
    1680. 

  1680. 			$rslt=mysql_query($stmt, $link);
    1681. 

  1681. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00060',$user,$server_ip,$session_name,$one_mysql_log);}
    1682. 

  1682. 			if ($DB) {echo "$stmt\n";}
    1683. 

  1683. 			$VM_mancall_ct = mysql_num_rows($rslt);
    1684. 

  1684. 			if ($VM_mancall_ct > 0)
    1685. 

  1685. 				{
    1686. 

  1686. 				$row=mysql_fetch_row($rslt);
    1687. 

  1687. 				$start_epoch =		$row[0];
    1688. 

  1688. 				$VDterm_reason =	$row[1];
    1689. 

  1689. 				$VDvicidial_id =	$row[2];
    1690. 

  1690. 				$VDcampaign_id =	$row[3];
    1691. 

  1691. 				$length_in_sec = ($StarTtime - $start_epoch);
    1692. 

  1692. 				}
    1693. 

  1693. 			else
    1694. 

  1694. 				{
    1695. 

  1695. 				$length_in_sec = 0;
    1696. 

  1696. 				}
    1697. 

    1698. 

  1698. 			if ( ($length_in_sec < 1) and ($VLA_inOUT == 'INBOUND') )
    1699. 

  1699. 				{
    1700. 

  1700. 				$fp = fopen ("./vicidial_debug.txt", "a");
    1701. 

  1701. 				fwrite ($fp, "$NOW_TIME|INBND_LOG_1|$uniqueid|$lead_id|$user|$inOUT|$length_in_sec|$VDterm_reason|$VDvicidial_id|$start_epoch|\n");
    1702. 

  1702. 				fclose($fp);
    1703. 

    1704. 

  1704. 				##### start epoch in the vicidial_log table, couldn't find one in vicidial_closer_log
    1705. 

  1705. 				$stmt="SELECT start_epoch,term_reason,campaign_id FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
    1706. 

  1706. 				$rslt=mysql_query($stmt, $link);
    1707. 

  1707. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00061',$user,$server_ip,$session_name,$one_mysql_log);}
    1708. 

  1708. 				if ($DB) {echo "$stmt\n";}
    1709. 

  1709. 				$VM_mancall_ct = mysql_num_rows($rslt);
    1710. 

  1710. 				if ($VM_mancall_ct > 0)
    1711. 

  1711. 					{
    1712. 

  1712. 					$row=mysql_fetch_row($rslt);
    1713. 

  1713. 					$start_epoch =		$row[0];
    1714. 

  1714. 					$VDterm_reason =	$row[1];
    1715. 

  1715. 					$VDcampaign_id =	$row[2];
    1716. 

  1716. 					$length_in_sec = ($StarTtime - $start_epoch);
    1717. 

  1717. 					}
    1718. 

  1718. 				else
    1719. 

  1719. 					{
    1720. 

  1720. 					$length_in_sec = 0;
    1721. 

  1721. 					}
    1722. 

  1722. 				}
    1723. 

  1723. 			}
    1724. 

  1724. 		else {$length_in_sec = ($StarTtime - $start_epoch);}
    1725. 

  1725. 		
    1726. 

  1726. 		if (strlen($VDcampaign_id)<1) {$VDcampaign_id = $campaign;}
    1727. 

    1728. 

  1728. 		$four_hours_ago = date("Y-m-d H:i:s", mktime(date("H")-4,date("i"),date("s"),date("m"),date("d"),date("Y")));
    1729. 

    1730. 

  1730. 		if ($VLA_inOUT == 'INBOUND')
    1731. 

  1731. 			{
    1732. 

  1732. 			$stmt = "UPDATE vicidial_closer_log set end_epoch='$StarTtime', length_in_sec='$length_in_sec' where lead_id='$lead_id' and user='$user' and call_date > \"$four_hours_ago\" order by call_date desc limit 1;";
    1733. 

  1733. 			if ($DB) {echo "$stmt\n";}
    1734. 

  1734. 			$rslt=mysql_query($stmt, $link);
    1735. 

  1735. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00062',$user,$server_ip,$session_name,$one_mysql_log);}
    1736. 

  1736. 			$affected_rows = mysql_affected_rows($link);
    1737. 

  1737. 			if ($affected_rows > 0)
    1738. 

  1738. 				{
    1739. 

  1739. 				echo "$uniqueid\n$channel\n";
    1740. 

  1740. 				}
    1741. 

  1741. 			else
    1742. 

  1742. 				{
    1743. 

  1743. 				$fp = fopen ("./vicidial_debug.txt", "a");
    1744. 

  1744. 				fwrite ($fp, "$NOW_TIME|INBND_LOG_2|$uniqueid|$lead_id|$user|$inOUT|$length_in_sec|$VDterm_reason|$VDvicidial_id|$start_epoch|\n");
    1745. 

  1745. 				fclose($fp);
    1746. 

  1746. 				}
    1747. 

  1747. 			}
    1748. 

    1749. 

  1749. 		#############################################
    1750. 

  1750. 		##### START QUEUEMETRICS LOGGING LOOKUP #####
    1751. 

  1751. 		$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id FROM system_settings;";
    1752. 

  1752. 		$rslt=mysql_query($stmt, $link);
    1753. 

  1753. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00063',$user,$server_ip,$session_name,$one_mysql_log);}
    1754. 

  1754. 		if ($DB) {echo "$stmt\n";}
    1755. 

  1755. 		$qm_conf_ct = mysql_num_rows($rslt);
    1756. 

  1756. 		$i=0;
    1757. 

  1757. 		if ($qm_conf_ct > 0)
    1758. 

  1758. 			{
    1759. 

  1759. 			$row=mysql_fetch_row($rslt);
    1760. 

  1760. 			$enable_queuemetrics_logging =	$row[0];
    1761. 

  1761. 			$queuemetrics_server_ip	=		$row[1];
    1762. 

  1762. 			$queuemetrics_dbname =			$row[2];
    1763. 

  1763. 			$queuemetrics_login	=			$row[3];
    1764. 

  1764. 			$queuemetrics_pass =			$row[4];
    1765. 

  1765. 			$queuemetrics_log_id =			$row[5];
    1766. 

    1767. 

  1767. 			if ($enable_queuemetrics_logging > 0)
    1768. 

  1768. 				{
    1769. 

  1769. 				$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    1770. 

  1770. 				mysql_select_db("$queuemetrics_dbname", $linkB);
    1771. 

  1771. 				}
    1772. 

  1772. 			}
    1773. 

  1773. 		##### END QUEUEMETRICS LOGGING LOOKUP #####
    1774. 

  1774. 		###########################################
    1775. 

    1776. 

  1776. 		if ($auto_dial_level > 0)
    1777. 

  1777. 			{
    1778. 

  1778. 			### check to see if campaign has alt_dial enabled
    1779. 

  1779. 			$stmt="SELECT auto_alt_dial FROM vicidial_campaigns where campaign_id='$campaign';";
    1780. 

  1780. 			$rslt=mysql_query($stmt, $link);
    1781. 

  1781. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00064',$user,$server_ip,$session_name,$one_mysql_log);}
    1782. 

  1782. 			if ($DB) {echo "$stmt\n";}
    1783. 

  1783. 			$VAC_mancall_ct = mysql_num_rows($rslt);
    1784. 

  1784. 			if ($VAC_mancall_ct > 0)
    1785. 

  1785. 				{
    1786. 

  1786. 				$row=mysql_fetch_row($rslt);
    1787. 

  1787. 				$auto_alt_dial =$row[0];
    1788. 

  1788. 				}
    1789. 

  1789. 			else {$auto_alt_dial = 'NONE';}
    1790. 

  1790. 			if (eregi("(ALT_ONLY|ADDR3_ONLY|ALT_AND_ADDR3|ALT_AND_EXTENDED|ALT_AND_ADDR3_AND_EXTENDED|EXTENDED_ONLY)",$auto_alt_dial))
    1791. 

  1791. 				{
    1792. 

  1792. 				### check to see if lead should be alt_dialed
    1793. 

  1793. 				if (strlen($alt_dial)<2) {$alt_dial = 'NONE';}
    1794. 

    1795. 

  1795. 				if ( (eregi("(NONE|MAIN)",$alt_dial)) and (eregi("(ALT_ONLY|ALT_AND_ADDR3|ALT_AND_EXTENDED)",$auto_alt_dial)) )
    1796. 

  1796. 					{
    1797. 

  1797. 					$alt_dial_skip=0;
    1798. 

  1798. 					$stmt="SELECT alt_phone,gmt_offset_now,state FROM vicidial_list where lead_id='$lead_id';";
    1799. 

  1799. 					$rslt=mysql_query($stmt, $link);
    1800. 

  1800. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00065',$user,$server_ip,$session_name,$one_mysql_log);}
    1801. 

  1801. 					if ($DB) {echo "$stmt\n";}
    1802. 

  1802. 					$VAC_mancall_ct = mysql_num_rows($rslt);
    1803. 

  1803. 					if ($VAC_mancall_ct > 0)
    1804. 

  1804. 						{
    1805. 

  1805. 						$row=mysql_fetch_row($rslt);
    1806. 

  1806. 						$alt_phone =		$row[0];
    1807. 

  1807. 						$alt_phone = eregi_replace("[^0-9]","",$alt_phone);
    1808. 

  1808. 						$gmt_offset_now =	$row[1];
    1809. 

  1809. 						$state =			$row[2];
    1810. 

  1810. 						}
    1811. 

  1811. 					else {$alt_phone = '';}
    1812. 

  1812. 					if (strlen($alt_phone)>5)
    1813. 

  1813. 						{
    1814. 

  1814. 						if (ereg("Y",$use_internal_dnc))
    1815. 

  1815. 							{
    1816. 

  1816. 							$stmtA="SELECT count(*) FROM vicidial_dnc where phone_number='$alt_phone';";
    1817. 

  1817. 							$rslt=mysql_query($stmt, $link);
    1818. 

  1818. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00066',$user,$server_ip,$session_name,$one_mysql_log);}
    1819. 

  1819. 							if ($DB) {echo "$stmt\n";}
    1820. 

  1820. 							$VLAP_dnc_ct = mysql_num_rows($rslt);
    1821. 

  1821. 							if ($VLAP_dnc_ct > 0)
    1822. 

  1822. 								{
    1823. 

  1823. 								$row=mysql_fetch_row($rslt);
    1824. 

  1824. 								$VD_alt_dnc_count =		$row[0];
    1825. 

  1825. 								}
    1826. 

  1826. 							}
    1827. 

  1827. 						else {$VD_alt_dnc_count=0;}
    1828. 

  1828. 						if (ereg("Y",$use_campaign_dnc))
    1829. 

  1829. 							{
    1830. 

  1830. 							$stmtA="SELECT count(*) FROM vicidial_campaign_dnc where phone_number='$alt_phone' and campaign_id='$campaign';";
    1831. 

  1831. 							$rslt=mysql_query($stmt, $link);
    1832. 

  1832. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00067',$user,$server_ip,$session_name,$one_mysql_log);}
    1833. 

  1833. 							if ($DB) {echo "$stmt\n";}
    1834. 

  1834. 							$VLAP_cdnc_ct = mysql_num_rows($rslt);
    1835. 

  1835. 							if ($VLAP_cdnc_ct > 0)
    1836. 

  1836. 								{
    1837. 

  1837. 								$row=mysql_fetch_row($rslt);
    1838. 

  1838. 								$VD_alt_dnc_count =		($VD_alt_dnc_count + $row[0]);
    1839. 

  1839. 								}
    1840. 

  1840. 							}
    1841. 

  1841. 						if ($VD_alt_dnc_count < 1)
    1842. 

  1842. 							{
    1843. 

  1843. 							### insert record into vicidial_hopper for alt_phone call attempt
    1844. 

  1844. 							$stmt = "INSERT INTO vicidial_hopper SET lead_id='$lead_id',campaign_id='$campaign',status='HOLD',list_id='$list_id',gmt_offset_now='$gmt_offset_now',state='$state',alt_dial='ALT',user='',priority='25';";
    1845. 

  1845. 							if ($DB) {echo "$stmt\n";}
    1846. 

  1846. 							$rslt=mysql_query($stmt, $link);
    1847. 

  1847. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00068',$user,$server_ip,$session_name,$one_mysql_log);}
    1848. 

  1848. 							}
    1849. 

  1849. 						else
    1850. 

  1850. 							{$alt_dial_skip=1;}
    1851. 

  1851. 						}
    1852. 

  1852. 					else
    1853. 

  1853. 						{$alt_dial_skip=1;}
    1854. 

  1854. 					if ($alt_dial_skip > 0)
    1855. 

  1855. 						{$alt_dial='ALT';}
    1856. 

  1856. 					}
    1857. 

    1858. 

  1858. 				if ( ( (eregi("(ALT)",$alt_dial)) and (eregi("ALT_AND_ADDR3",$auto_alt_dial)) ) or ( (eregi("(NONE|MAIN)",$alt_dial)) and (eregi("ADDR3_ONLY",$auto_alt_dial)) ) )
    1859. 

  1859. 					{
    1860. 

  1860. 					$addr3_dial_skip=0;
    1861. 

  1861. 					$stmt="SELECT address3,gmt_offset_now,state FROM vicidial_list where lead_id='$lead_id';";
    1862. 

  1862. 					$rslt=mysql_query($stmt, $link);
    1863. 

  1863. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00069',$user,$server_ip,$session_name,$one_mysql_log);}
    1864. 

  1864. 					if ($DB) {echo "$stmt\n";}
    1865. 

  1865. 					$VAC_mancall_ct = mysql_num_rows($rslt);
    1866. 

  1866. 					if ($VAC_mancall_ct > 0)
    1867. 

  1867. 						{
    1868. 

  1868. 						$row=mysql_fetch_row($rslt);
    1869. 

  1869. 						$address3 =			$row[0];
    1870. 

  1870. 						$address3 = eregi_replace("[^0-9]","",$address3);
    1871. 

  1871. 						$gmt_offset_now =	$row[1];
    1872. 

  1872. 						$state =			$row[2];
    1873. 

  1873. 						}
    1874. 

  1874. 					else {$address3 = '';}
    1875. 

  1875. 					if (strlen($address3)>5)
    1876. 

  1876. 						{
    1877. 

  1877. 						if (ereg("Y",$use_internal_dnc))
    1878. 

  1878. 							{
    1879. 

  1879. 							$stmtA="SELECT count(*) FROM vicidial_dnc where phone_number='$address3';";
    1880. 

  1880. 							$rslt=mysql_query($stmt, $link);
    1881. 

  1881. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00070',$user,$server_ip,$session_name,$one_mysql_log);}
    1882. 

  1882. 							if ($DB) {echo "$stmt\n";}
    1883. 

  1883. 							$VLAP_dnc_ct = mysql_num_rows($rslt);
    1884. 

  1884. 							if ($VLAP_dnc_ct > 0)
    1885. 

  1885. 								{
    1886. 

  1886. 								$row=mysql_fetch_row($rslt);
    1887. 

  1887. 								$VD_alt_dnc_count =		$row[0];
    1888. 

  1888. 								}
    1889. 

  1889. 							}
    1890. 

  1890. 						else {$VD_alt_dnc_count=0;}
    1891. 

  1891. 						if (ereg("Y",$use_campaign_dnc))
    1892. 

  1892. 							{
    1893. 

  1893. 							$stmtA="SELECT count(*) FROM vicidial_campaign_dnc where phone_number='$address3' and campaign_id='$campaign';";
    1894. 

  1894. 							$rslt=mysql_query($stmt, $link);
    1895. 

  1895. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00071',$user,$server_ip,$session_name,$one_mysql_log);}
    1896. 

  1896. 							if ($DB) {echo "$stmt\n";}
    1897. 

  1897. 							$VLAP_cdnc_ct = mysql_num_rows($rslt);
    1898. 

  1898. 							if ($VLAP_cdnc_ct > 0)
    1899. 

  1899. 								{
    1900. 

  1900. 								$row=mysql_fetch_row($rslt);
    1901. 

  1901. 								$VD_alt_dnc_count =		($VD_alt_dnc_count + $row[0]);
    1902. 

  1902. 								}
    1903. 

  1903. 							}
    1904. 

  1904. 						if ($VD_alt_dnc_count < 1)
    1905. 

  1905. 							{
    1906. 

  1906. 							### insert record into vicidial_hopper for address3 call attempt
    1907. 

  1907. 							$stmt = "INSERT INTO vicidial_hopper SET lead_id='$lead_id',campaign_id='$campaign',status='HOLD',list_id='$list_id',gmt_offset_now='$gmt_offset_now',state='$state',alt_dial='ADDR3',user='',priority='20';";
    1908. 

  1908. 							if ($DB) {echo "$stmt\n";}
    1909. 

  1909. 							$rslt=mysql_query($stmt, $link);
    1910. 

  1910. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00072',$user,$server_ip,$session_name,$one_mysql_log);}
    1911. 

  1911. 							}
    1912. 

  1912. 						else
    1913. 

  1913. 							{$addr3_dial_skip=1;}
    1914. 

  1914. 						}
    1915. 

  1915. 					else
    1916. 

  1916. 						{$addr3_dial_skip=1;}
    1917. 

  1917. 					if ($addr3_dial_skip > 0)
    1918. 

  1918. 						{$alt_dial='ADDR3';}
    1919. 

  1919. 					}
    1920. 

    1921. 

  1921. 	#		$fp = fopen ("./alt_multi_log.txt", "a");
    1922. 

  1922. 	#		fwrite ($fp, "$NOW_TIME|PRE-X|$campaign|$lead_id|$phone_number|$user|$Ctype|$callerid|$uniqueid|$stmt|$auto_alt_dial|$alt_dial\n");
    1923. 

  1923. 	#		fclose($fp);
    1924. 

    1925. 

  1925. 				if ( ( ( (eregi("(NONE|MAIN)",$alt_dial)) and (eregi("EXTENDED_ONLY",$auto_alt_dial)) ) or ( (eregi("(ALT)",$alt_dial)) and (eregi("(ALT_AND_EXTENDED)",$auto_alt_dial)) ) or ( (eregi("(ADDR3)",$alt_dial)) and (eregi("(ADDR3_AND_EXTENDED|ALT_AND_ADDR3_AND_EXTENDED)",$auto_alt_dial)) ) or ( (eregi("(X)",$alt_dial)) and (eregi("EXTENDED",$auto_alt_dial)) ) )  and (!eregi("LAST",$alt_dial)) )
    1926. 

  1926. 					{
    1927. 

  1927. 					if (eregi("(ADDR3)",$alt_dial)) {$Xlast=0;}
    1928. 

  1928. 					else
    1929. 

  1929. 						{$Xlast = ereg_replace("[^0-9]","",$alt_dial);}
    1930. 

  1930. 					if (strlen($Xlast)<1)
    1931. 

  1931. 						{$Xlast=0;}
    1932. 

  1932. 					$VD_altdialx='';
    1933. 

    1934. 

  1934. 					$stmt="SELECT gmt_offset_now,state,list_id FROM vicidial_list where lead_id='$lead_id';";
    1935. 

  1935. 					$rslt=mysql_query($stmt, $link);
    1936. 

  1936. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00073',$user,$server_ip,$session_name,$one_mysql_log);}
    1937. 

  1937. 					if ($DB) {echo "$stmt\n";}
    1938. 

  1938. 					$VL_deailts_ct = mysql_num_rows($rslt);
    1939. 

  1939. 					if ($VL_deailts_ct > 0)
    1940. 

  1940. 						{
    1941. 

  1941. 						$row=mysql_fetch_row($rslt);
    1942. 

  1942. 						$EA_gmt_offset_now =	$row[0];
    1943. 

  1943. 						$EA_state =				$row[1];
    1944. 

  1944. 						$EA_list_id =			$row[2];
    1945. 

  1945. 						}
    1946. 

  1946. 					$alt_dial_phones_count=0;
    1947. 

  1947. 					$stmt="SELECT count(*) FROM vicidial_list_alt_phones where lead_id='$lead_id';";
    1948. 

  1948. 					$rslt=mysql_query($stmt, $link);
    1949. 

  1949. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00074',$user,$server_ip,$session_name,$one_mysql_log);}
    1950. 

  1950. 					if ($DB) {echo "$stmt\n";}
    1951. 

  1951. 					$VLAP_ct = mysql_num_rows($rslt);
    1952. 

  1952. 					if ($VLAP_ct > 0)
    1953. 

  1953. 						{
    1954. 

  1954. 						$row=mysql_fetch_row($rslt);
    1955. 

  1955. 						$alt_dial_phones_count =	$row[0];
    1956. 

  1956. 						}
    1957. 

  1957. 					while ( ($alt_dial_phones_count > 0) and ($alt_dial_phones_count > $Xlast) )
    1958. 

  1958. 						{
    1959. 

  1959. 						$Xlast++;
    1960. 

  1960. 						$stmt="SELECT alt_phone_id,phone_number,active FROM vicidial_list_alt_phones where lead_id='$lead_id' and alt_phone_count='$Xlast';";
    1961. 

  1961. 						$rslt=mysql_query($stmt, $link);
    1962. 

  1962. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00075',$user,$server_ip,$session_name,$one_mysql_log);}
    1963. 

  1963. 						if ($DB) {echo "$stmt\n";}
    1964. 

  1964. 						$VLAP_detail_ct = mysql_num_rows($rslt);
    1965. 

  1965. 						if ($VLAP_detail_ct > 0)
    1966. 

  1966. 							{
    1967. 

  1967. 							$row=mysql_fetch_row($rslt);
    1968. 

  1968. 							$VD_altdial_id =		$row[0];
    1969. 

  1969. 							$VD_altdial_phone =		$row[1];
    1970. 

  1970. 							$VD_altdial_active =	$row[2];
    1971. 

  1971. 							}
    1972. 

  1972. 						else
    1973. 

  1973. 							{$Xlast=9999999999;}
    1974. 

    1975. 

  1975. 						if (ereg("Y",$VD_altdial_active))
    1976. 

  1976. 							{
    1977. 

  1977. 							if (ereg("Y",$use_internal_dnc))
    1978. 

  1978. 								{
    1979. 

  1979. 								$stmtA="SELECT count(*) FROM vicidial_dnc where phone_number='$VD_altdial_phone';";
    1980. 

  1980. 								$rslt=mysql_query($stmt, $link);
    1981. 

  1981. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00076',$user,$server_ip,$session_name,$one_mysql_log);}
    1982. 

  1982. 								if ($DB) {echo "$stmt\n";}
    1983. 

  1983. 								$VLAP_dnc_ct = mysql_num_rows($rslt);
    1984. 

  1984. 								if ($VLAP_dnc_ct > 0)
    1985. 

  1985. 									{
    1986. 

  1986. 									$row=mysql_fetch_row($rslt);
    1987. 

  1987. 									$VD_alt_dnc_count =		$row[0];
    1988. 

  1988. 									}
    1989. 

  1989. 								}
    1990. 

  1990. 							else {$VD_alt_dnc_count=0;}
    1991. 

  1991. 							if (ereg("Y",$use_campaign_dnc))
    1992. 

  1992. 								{
    1993. 

  1993. 								$stmtA="SELECT count(*) FROM vicidial_campaign_dnc where phone_number='$VD_altdial_phone' and campaign_id='$campaign';";
    1994. 

  1994. 								$rslt=mysql_query($stmt, $link);
    1995. 

  1995. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtA,'00077',$user,$server_ip,$session_name,$one_mysql_log);}
    1996. 

  1996. 								if ($DB) {echo "$stmt\n";}
    1997. 

  1997. 								$VLAP_cdnc_ct = mysql_num_rows($rslt);
    1998. 

  1998. 								if ($VLAP_cdnc_ct > 0)
    1999. 

  1999. 									{
    2000. 

  2000. 									$row=mysql_fetch_row($rslt);
    2001. 

  2001. 									$VD_alt_dnc_count =		($VD_alt_dnc_count + $row[0]);
    2002. 

  2002. 									}
    2003. 

  2003. 								}
    2004. 

  2004. 							if ($VD_alt_dnc_count < 1)
    2005. 

  2005. 								{
    2006. 

  2006. 								if ($alt_dial_phones_count == $Xlast) 
    2007. 

  2007. 									{$Xlast = 'LAST';}
    2008. 

  2008. 								$stmt = "INSERT INTO vicidial_hopper SET lead_id='$lead_id',campaign_id='$campaign',status='HOLD',list_id='$EA_list_id',gmt_offset_now='$EA_gmt_offset_now',state='$EA_state',alt_dial='X$Xlast',user='',priority='15';";
    2009. 

  2009. 								if ($DB) {echo "$stmt\n";}
    2010. 

  2010. 								$rslt=mysql_query($stmt, $link);
    2011. 

  2011. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00078',$user,$server_ip,$session_name,$one_mysql_log);}
    2012. 

  2012. 								$Xlast=9999999999;
    2013. 

  2013. 								}
    2014. 

  2014. 							}
    2015. 

  2015. 						}
    2016. 

  2016. 					}
    2017. 

  2017. 				}
    2018. 

    2019. 

  2019. 			if ($enable_queuemetrics_logging > 0)
    2020. 

  2020. 				{
    2021. 

  2021. 				### grab call lead information needed for QM logging
    2022. 

  2022. 				$stmt="SELECT auto_call_id,lead_id,phone_number,status,campaign_id,phone_code,alt_dial,stage,callerid,uniqueid from vicidial_auto_calls where lead_id='$lead_id' order by call_time limit 1;";
    2023. 

  2023. 				$rslt=mysql_query($stmt, $link);
    2024. 

  2024. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00079',$user,$server_ip,$session_name,$one_mysql_log);}
    2025. 

  2025. 				if ($DB) {echo "$stmt\n";}
    2026. 

  2026. 				$VAC_qm_ct = mysql_num_rows($rslt);
    2027. 

  2027. 				if ($VAC_qm_ct > 0)
    2028. 

  2028. 					{
    2029. 

  2029. 					$row=mysql_fetch_row($rslt);
    2030. 

  2030. 					$auto_call_id	= $row[0];
    2031. 

  2031. 					$CLlead_id		= $row[1];
    2032. 

  2032. 					$CLphone_number	= $row[2];
    2033. 

  2033. 					$CLstatus		= $row[3];
    2034. 

  2034. 					$CLcampaign_id	= $row[4];
    2035. 

  2035. 					$CLphone_code	= $row[5];
    2036. 

  2036. 					$CLalt_dial		= $row[6];
    2037. 

  2037. 					$CLstage		= $row[7];
    2038. 

  2038. 					$CLcallerid		= $row[8];
    2039. 

  2039. 					$CLuniqueid		= $row[9];
    2040. 

  2040. 					}
    2041. 

    2042. 

  2042. 				$CLstage = preg_replace("/.*-/",'',$CLstage);
    2043. 

  2043. 				if (strlen($CLstage) < 1) {$CLstage=0;}
    2044. 

    2045. 

  2045. 				$stmt="SELECT count(*) from queue_log where call_id='$MDnextCID' and verb='COMPLETECALLER' and queue='$VDcampaign_id';";
    2046. 

  2046. 				$rslt=mysql_query($stmt, $linkB);
    2047. 

  2047. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00080',$user,$server_ip,$session_name,$one_mysql_log);}
    2048. 

  2048. 				if ($DB) {echo "$stmt\n";}
    2049. 

  2049. 				$VAC_cc_ct = mysql_num_rows($rslt);
    2050. 

  2050. 				if ($VAC_cc_ct > 0)
    2051. 

  2051. 					{
    2052. 

  2052. 					$row=mysql_fetch_row($rslt);
    2053. 

  2053. 					$caller_complete	= $row[0];
    2054. 

  2054. 					}
    2055. 

    2056. 

  2056. 				if ($caller_complete < 1)
    2057. 

  2057. 					{
    2058. 

  2058. 					$term_reason='AGENT';
    2059. 

  2059. 					}
    2060. 

  2060. 				else
    2061. 

  2061. 					{
    2062. 

  2062. 					$term_reason='CALLER';
    2063. 

  2063. 					}
    2064. 

    2065. 

  2065. 				}
    2066. 

    2067. 

  2067. 			### delete call record from  vicidial_auto_calls
    2068. 

  2068. 			$stmt = "DELETE from vicidial_auto_calls where lead_id='$lead_id' and campaign_id='$VDcampaign_id' and uniqueid='$uniqueid';";
    2069. 

  2069. 			if ($DB) {echo "$stmt\n";}
    2070. 

  2070. 			$rslt=mysql_query($stmt, $link);
    2071. 

  2071. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00081',$user,$server_ip,$session_name,$one_mysql_log);}
    2072. 

    2073. 

  2073. 			$stmt = "UPDATE vicidial_live_agents set status='PAUSED',uniqueid=0,callerid='',channel='',call_server_ip='',last_call_finish='$NOW_TIME',comments='' where user='$user' and server_ip='$server_ip';";
    2074. 

  2074. 			if ($DB) {echo "$stmt\n";}
    2075. 

  2075. 			$rslt=mysql_query($stmt, $link);
    2076. 

  2076. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00082',$user,$server_ip,$session_name,$one_mysql_log);}
    2077. 

  2077. 				$retry_count=0;
    2078. 

  2078. 				while ( ($errno > 0) and ($retry_count < 9) )
    2079. 

  2079. 					{
    2080. 

  2080. 					$rslt=mysql_query($stmt, $link);
    2081. 

  2081. 					$one_mysql_log=1;
    2082. 

  2082. 					$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9082$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    2083. 

  2083. 					$one_mysql_log=0;
    2084. 

  2084. 					$retry_count++;
    2085. 

  2085. 					}
    2086. 

    2087. 

  2087. 			$affected_rows = mysql_affected_rows($link);
    2088. 

  2088. 			if ($affected_rows > 0) 
    2089. 

  2089. 				{
    2090. 

  2090. 				if ($enable_queuemetrics_logging > 0)
    2091. 

  2091. 					{
    2092. 

  2092. 					$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
    2093. 

  2093. 					if ($DB) {echo "$stmt\n";}
    2094. 

  2094. 					$rslt=mysql_query($stmt, $linkB);
    2095. 

  2095. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00083',$user,$server_ip,$session_name,$one_mysql_log);}
    2096. 

  2096. 					$affected_rows = mysql_affected_rows($linkB);
    2097. 

  2097. 					}
    2098. 

  2098. 				}
    2099. 

  2099. 			}
    2100. 

  2100. 		else
    2101. 

  2101. 			{
    2102. 

  2102. 			if ($enable_queuemetrics_logging > 0)
    2103. 

  2103. 				{
    2104. 

  2104. 				### check to see if lead should be alt_dialed
    2105. 

  2105. 				$stmt="SELECT auto_call_id,lead_id,phone_number,status,campaign_id,phone_code,alt_dial,stage,callerid,uniqueid from vicidial_auto_calls where lead_id='$lead_id' order by call_time desc limit 1;";
    2106. 

  2106. 				$rslt=mysql_query($stmt, $link);
    2107. 

  2107. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00084',$user,$server_ip,$session_name,$one_mysql_log);}
    2108. 

  2108. 				if ($DB) {echo "$stmt\n";}
    2109. 

  2109. 				$VAC_qm_ct = mysql_num_rows($rslt);
    2110. 

  2110. 				if ($VAC_qm_ct > 0)
    2111. 

  2111. 					{
    2112. 

  2112. 					$row=mysql_fetch_row($rslt);
    2113. 

  2113. 					$auto_call_id	= $row[0];
    2114. 

  2114. 					$CLlead_id		= $row[1];
    2115. 

  2115. 					$CLphone_number	= $row[2];
    2116. 

  2116. 					$CLstatus		= $row[3];
    2117. 

  2117. 					$CLcampaign_id	= $row[4];
    2118. 

  2118. 					$CLphone_code	= $row[5];
    2119. 

  2119. 					$CLalt_dial		= $row[6];
    2120. 

  2120. 					$CLstage		= $row[7];
    2121. 

  2121. 					$CLcallerid		= $row[8];
    2122. 

  2122. 					$CLuniqueid		= $row[9];
    2123. 

  2123. 					}
    2124. 

    2125. 

  2125. 				$CLstage = preg_replace("/XFER|CLOSER|-/",'',$CLstage);
    2126. 

  2126. 				if ($CLstage < 0.25) {$CLstage=0;}
    2127. 

    2128. 

  2128. 				$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MDnextCID',queue='$VDcampaign_id',agent='Agent/$user',verb='COMPLETEAGENT',data1='$CLstage',data2='$length_in_sec',data3='1',serverid='$queuemetrics_log_id';";
    2129. 

  2129. 				if ($DB) {echo "$stmt\n";}
    2130. 

  2130. 				$rslt=mysql_query($stmt, $linkB);
    2131. 

  2131. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00085',$user,$server_ip,$session_name,$one_mysql_log);}
    2132. 

  2132. 				$affected_rows = mysql_affected_rows($linkB);
    2133. 

  2133. 				}
    2134. 

    2135. 

  2135. 		#	$stmt = "DELETE from vicidial_auto_calls where lead_id='$lead_id' and campaign_id='$campaign' and uniqueid='$uniqueid';";
    2136. 

  2136. 			$stmt = "DELETE from vicidial_auto_calls where lead_id='$lead_id' and campaign_id='$VDcampaign_id' and callerid LIKE \"M%\";";
    2137. 

  2137. 			if ($DB) {echo "$stmt\n";}
    2138. 

  2138. 			$rslt=mysql_query($stmt, $link);
    2139. 

  2139. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00086',$user,$server_ip,$session_name,$one_mysql_log);}
    2140. 

    2141. 

  2141. 			$stmt = "UPDATE vicidial_live_agents set status='PAUSED',uniqueid=0,callerid='',channel='',call_server_ip='',last_call_finish='$NOW_TIME',comments='' where user='$user' and server_ip='$server_ip';";
    2142. 

  2142. 			if ($DB) {echo "$stmt\n";}
    2143. 

  2143. 			$rslt=mysql_query($stmt, $link);
    2144. 

  2144. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00087',$user,$server_ip,$session_name,$one_mysql_log);}
    2145. 

  2145. 				$retry_count=0;
    2146. 

  2146. 				while ( ($errno > 0) and ($retry_count < 9) )
    2147. 

  2147. 					{
    2148. 

  2148. 					$rslt=mysql_query($stmt, $link);
    2149. 

  2149. 					$one_mysql_log=1;
    2150. 

  2150. 					$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9087$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    2151. 

  2151. 					$one_mysql_log=0;
    2152. 

  2152. 					$retry_count++;
    2153. 

  2153. 					}
    2154. 

    2155. 

  2155. 			$affected_rows = mysql_affected_rows($link);
    2156. 

  2156. 			if ($affected_rows > 0) 
    2157. 

  2157. 				{
    2158. 

  2158. 				if ($enable_queuemetrics_logging > 0)
    2159. 

  2159. 					{
    2160. 

  2160. 					$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
    2161. 

  2161. 					if ($DB) {echo "$stmt\n";}
    2162. 

  2162. 					$rslt=mysql_query($stmt, $linkB);
    2163. 

  2163. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00088',$user,$server_ip,$session_name,$one_mysql_log);}
    2164. 

  2164. 					$affected_rows = mysql_affected_rows($linkB);
    2165. 

  2165. 					}
    2166. 

  2166. 				}
    2167. 

  2167. 			}
    2168. 

    2169. 

  2169. 		if ( ($VLA_inOUT == 'AUTO') or ($VLA_inOUT == 'MANUAL') )
    2170. 

  2170. 			{
    2171. 

  2171. 			$SQLterm = "term_reason='$term_reason',";
    2172. 

    2173. 

  2173. 			if ( (ereg("NONE",$term_reason)) or (ereg("NONE",$VDterm_reason)) or (strlen($VDterm_reason) < 1) )
    2174. 

  2174. 				{
    2175. 

  2175. 				### check to see if lead should be alt_dialed
    2176. 

  2176. 				$stmt="SELECT term_reason,uniqueid from vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id' order by call_date desc limit 1;";
    2177. 

  2177. 				$rslt=mysql_query($stmt, $link);
    2178. 

  2178. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00089',$user,$server_ip,$session_name,$one_mysql_log);}
    2179. 

  2179. 				$VAC_qm_ct = mysql_num_rows($rslt);
    2180. 

  2180. 				if ($VAC_qm_ct > 0)
    2181. 

  2181. 					{
    2182. 

  2182. 					$row=mysql_fetch_row($rslt);
    2183. 

  2183. 					$VDterm_reason	= $row[0];
    2184. 

  2184. 					$VDvicidial_id	= $row[1];
    2185. 

  2185. 					$VDIDselect =		"VDL_UIDLID $uniqueid $lead_id";
    2186. 

  2186. 					}
    2187. 

  2187. 				if (ereg("CALLER",$VDterm_reason))
    2188. 

  2188. 					{
    2189. 

  2189. 					$SQLterm = "";
    2190. 

  2190. 					}
    2191. 

  2191. 				else
    2192. 

  2192. 					{
    2193. 

  2193. 					$SQLterm = "term_reason='AGENT',";
    2194. 

  2194. 					}
    2195. 

  2195. 				}
    2196. 

    2197. 

  2197. 			### check to see if the vicidial_log record exists, if not, insert it
    2198. 

  2198. 			$stmt="SELECT count(*) from vicidial_log where uniqueid='$uniqueid' and lead_id='$lead_id';";
    2199. 

  2199. 			$rslt=mysql_query($stmt, $link);
    2200. 

  2200. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00186',$user,$server_ip,$session_name,$one_mysql_log);}
    2201. 

  2201. 			$VAC_vld_ct = mysql_num_rows($rslt);
    2202. 

  2202. 			if ($VAC_vld_ct > 0)
    2203. 

  2203. 				{
    2204. 

  2204. 				$row=mysql_fetch_row($rslt);
    2205. 

  2205. 				$VLD_count	= $row[0];
    2206. 

  2206. 				if ($VLD_count < 1)
    2207. 

  2207. 					{
    2208. 

  2208. 					##### insert log into vicidial_log for manual VICIDiaL call
    2209. 

  2209. 					$stmt="INSERT INTO vicidial_log (uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,comments,processed,user_group,alt_dial) values('$uniqueid','$lead_id','$list_id','$campaign','$NOW_TIME','$StarTtime','DONEM','$phone_code','$phone_number','$user','MANUAL','N','$user_group','$alt_dial');";
    2210. 

  2210. 					if ($DB) {echo "$stmt\n";}
    2211. 

  2211. 					$rslt=mysql_query($stmt, $link);
    2212. 

  2212. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00057',$user,$server_ip,$session_name,$one_mysql_log);}
    2213. 

  2213. 					$affected_rows = mysql_affected_rows($link);
    2214. 

    2215. 

  2215. 					if ($affected_rows > 0)
    2216. 

  2216. 						{
    2217. 

  2217. 						echo "VICIDiaL_LOG Inserted: $uniqueid|$channel|$NOW_TIME\n";
    2218. 

  2218. 						echo "$StarTtime\n";
    2219. 

  2219. 						}
    2220. 

  2220. 					else
    2221. 

  2221. 						{
    2222. 

  2222. 						echo "LOG NOT ENTERED\n";
    2223. 

  2223. 						}
    2224. 

  2224. 					}
    2225. 

  2225. 				}
    2226. 

    2227. 

  2227. 			##### update the duration and end time in the vicidial_log table
    2228. 

  2228. 			$stmt="UPDATE vicidial_log set $SQLterm end_epoch='$StarTtime', length_in_sec='$length_in_sec' where uniqueid='$uniqueid' and lead_id='$lead_id' and user='$user' order by call_date desc limit 1;";
    2229. 

  2229. 			if ($DB) {echo "$stmt\n";}
    2230. 

  2230. 			$rslt=mysql_query($stmt, $link);
    2231. 

  2231. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00090',$user,$server_ip,$session_name,$one_mysql_log);}
    2232. 

  2232. 			$affected_rows = mysql_affected_rows($link);
    2233. 

    2234. 

  2234. 			if ($affected_rows > 0)
    2235. 

  2235. 				{
    2236. 

  2236. 				echo "$uniqueid\n$channel\n";
    2237. 

  2237. 				}
    2238. 

  2238. 			else
    2239. 

  2239. 				{
    2240. 

  2240. 				echo "LOG NOT ENTERED\n\n";
    2241. 

  2241. 				}
    2242. 

  2242. 			}
    2243. 

  2243. 		else
    2244. 

  2244. 			{
    2245. 

  2245. 			$SQLterm = "term_reason='$term_reason'";
    2246. 

  2246. 			$QL_term='';
    2247. 

    2248. 

  2248. 			if ( (ereg("NONE",$term_reason)) or (ereg("NONE",$VDterm_reason)) or (strlen($VDterm_reason) < 1) )
    2249. 

  2249. 				{
    2250. 

  2250. 				### check to see if lead should be alt_dialed
    2251. 

  2251. 				$stmt="SELECT term_reason,closecallid from vicidial_closer_log where lead_id='$lead_id' and call_date > \"$four_hours_ago\" order by call_date desc limit 1;";
    2252. 

  2252. 				$rslt=mysql_query($stmt, $link);
    2253. 

  2253. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00091',$user,$server_ip,$session_name,$one_mysql_log);}
    2254. 

  2254. 				$VAC_qm_ct = mysql_num_rows($rslt);
    2255. 

  2255. 				if ($VAC_qm_ct > 0)
    2256. 

  2256. 					{
    2257. 

  2257. 					$row=mysql_fetch_row($rslt);
    2258. 

  2258. 					$VDterm_reason	= $row[0];
    2259. 

  2259. 					$VDvicidial_id	= $row[1];
    2260. 

  2260. 					$VDIDselect =		"VDCL_LID4HOUR $lead_id $four_hours_ago";
    2261. 

  2261. 					}
    2262. 

  2262. 				if (ereg("CALLER",$VDterm_reason))
    2263. 

  2263. 					{
    2264. 

  2264. 					$SQLterm = "";
    2265. 

  2265. 					}
    2266. 

  2266. 				else
    2267. 

  2267. 					{
    2268. 

  2268. 					$SQLterm = "term_reason='AGENT'";
    2269. 

  2269. 					$QL_term = 'COMPLETEAGENT';
    2270. 

  2270. 					}
    2271. 

  2271. 				}
    2272. 

    2273. 

  2273. 			if (strlen($SQLterm) > 0)
    2274. 

  2274. 				{
    2275. 

  2275. 				##### update the duration and end time in the vicidial_log table
    2276. 

  2276. 				$stmt="UPDATE vicidial_closer_log set $SQLterm where lead_id='$lead_id' and call_date > \"$four_hours_ago\" order by call_date desc limit 1;";
    2277. 

  2277. 				if ($DB) {echo "$stmt\n";}
    2278. 

  2278. 				$rslt=mysql_query($stmt, $link);
    2279. 

  2279. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00092',$user,$server_ip,$session_name,$one_mysql_log);}
    2280. 

  2280. 				$affected_rows = mysql_affected_rows($link);
    2281. 

  2281. 				}
    2282. 

    2283. 

  2283. 			if ($enable_queuemetrics_logging > 0)
    2284. 

  2284. 				{
    2285. 

  2285. 				if ( (strlen($QL_term) > 0) and ($leaving_threeway > 0) )
    2286. 

  2286. 					{
    2287. 

  2287. 					$stmt="SELECT count(*) from queue_log where call_id='$MDnextCID' and verb='COMPLETEAGENT' and queue='$VDcampaign_id';";
    2288. 

  2288. 					$rslt=mysql_query($stmt, $linkB);
    2289. 

  2289. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00093',$user,$server_ip,$session_name,$one_mysql_log);}
    2290. 

  2290. 					if ($DB) {echo "$stmt\n";}
    2291. 

  2291. 					$VAC_cc_ct = mysql_num_rows($rslt);
    2292. 

  2292. 					if ($VAC_cc_ct > 0)
    2293. 

  2293. 						{
    2294. 

  2294. 						$row=mysql_fetch_row($rslt);
    2295. 

  2295. 						$agent_complete	= $row[0];
    2296. 

  2296. 						}
    2297. 

  2297. 					if ($agent_complete < 1)
    2298. 

  2298. 						{
    2299. 

  2299. 						$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MDnextCID',queue='$VDcampaign_id',agent='Agent/$user',verb='COMPLETEAGENT',data1='$CLstage',data2='$length_in_sec',data3='1',serverid='$queuemetrics_log_id';";
    2300. 

  2300. 						if ($DB) {echo "$stmt\n";}
    2301. 

  2301. 						$rslt=mysql_query($stmt, $linkB);
    2302. 

  2302. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00094',$user,$server_ip,$session_name,$one_mysql_log);}
    2303. 

  2303. 						$affected_rows = mysql_affected_rows($linkB);
    2304. 

  2304. 						}
    2305. 

  2305. 					}
    2306. 

  2306. 				}
    2307. 

  2307. 			}
    2308. 

  2308. 		}
    2309. 

    2310. 

  2310. 	echo $VDstop_rec_after_each_call . '|' . $extension . '|' . $conf_silent_prefix . '|' . $conf_exten . '|' . $user_abb . "|\n";
    2311. 

    2312. 

  2312. 	##### if VICIDiaL call and hangup_after_each_call activated, find all recording 
    2313. 

  2313. 	##### channels and hang them up while entering info into recording_log and 
    2314. 

  2314. 	##### returning filename/recordingID
    2315. 

  2315. 	if ($VDstop_rec_after_each_call == 1)
    2316. 

  2316. 		{
    2317. 

  2317. 		$local_DEF = 'Local/';
    2318. 

  2318. 		$local_AMP = '@';
    2319. 

  2319. 		$total_rec=0;
    2320. 

  2320. 		$total_hangup=0;
    2321. 

  2321. 		$loop_count=0;
    2322. 

  2322. 		$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and extension = '$conf_exten' order by channel desc;";
    2323. 

  2323. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2324. 

  2324. 		$rslt=mysql_query($stmt, $link);
    2325. 

  2325. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00095',$user,$server_ip,$session_name,$one_mysql_log);}
    2326. 

  2326. 		if ($rslt) {$rec_list = mysql_num_rows($rslt);}
    2327. 

  2327. 			while ($rec_list>$loop_count)
    2328. 

  2328. 			{
    2329. 

  2329. 			$row=mysql_fetch_row($rslt);
    2330. 

  2330. 			if (preg_match("/Local\/$conf_silent_prefix$conf_exten\@/i",$row[0]))
    2331. 

  2331. 				{
    2332. 

  2332. 				$rec_channels[$total_rec] = "$row[0]";
    2333. 

  2333. 				$total_rec++;
    2334. 

  2334. 				}
    2335. 

  2335. 			else
    2336. 

  2336. 				{
    2337. 

  2337. 		#		if (preg_match("/$agentchannel/i",$row[0]))
    2338. 

  2338. 				if ( ($agentchannel == "$row[0]") or (ereg('ASTblind',$row[0])) )
    2339. 

  2339. 					{
    2340. 

  2340. 					$donothing=1;
    2341. 

  2341. 					}
    2342. 

  2342. 				else
    2343. 

  2343. 					{
    2344. 

  2344. 					$hangup_channels[$total_hangup] = "$row[0]";
    2345. 

  2345. 					$total_hangup++;
    2346. 

  2346. 					}
    2347. 

  2347. 				}
    2348. 

  2348. 			if ($format=='debug') {echo "\n<!-- $row[0] -->";}
    2349. 

  2349. 			$loop_count++; 
    2350. 

  2350. 			}
    2351. 

    2352. 

  2352. 		$loop_count=0;
    2353. 

  2353. 		$stmt="SELECT channel FROM live_channels where server_ip = '$server_ip' and extension = '$conf_exten' order by channel desc;";
    2354. 

  2354. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2355. 

  2355. 		$rslt=mysql_query($stmt, $link);
    2356. 

  2356. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00184',$user,$server_ip,$session_name,$one_mysql_log);}
    2357. 

  2357. 		if ($rslt) {$rec_list = mysql_num_rows($rslt);}
    2358. 

  2358. 			while ($rec_list>$loop_count)
    2359. 

  2359. 			{
    2360. 

  2360. 			$row=mysql_fetch_row($rslt);
    2361. 

  2361. 			if (preg_match("/Local\/$conf_silent_prefix$conf_exten\@/i",$row[0]))
    2362. 

  2362. 				{
    2363. 

  2363. 				$rec_channels[$total_rec] = "$row[0]";
    2364. 

  2364. 				$total_rec++;
    2365. 

  2365. 				}
    2366. 

  2366. 			else
    2367. 

  2367. 				{
    2368. 

  2368. 		#		if (preg_match("/$agentchannel/i",$row[0]))
    2369. 

  2369. 				if ( ($agentchannel == "$row[0]") or (ereg('ASTblind',$row[0])) )
    2370. 

  2370. 					{
    2371. 

  2371. 					$donothing=1;
    2372. 

  2372. 					}
    2373. 

  2373. 				else
    2374. 

  2374. 					{
    2375. 

  2375. 					$hangup_channels[$total_hangup] = "$row[0]";
    2376. 

  2376. 					$total_hangup++;
    2377. 

  2377. 					}
    2378. 

  2378. 				}
    2379. 

  2379. 			if ($format=='debug') {echo "\n<!-- $row[0] -->";}
    2380. 

  2380. 			$loop_count++; 
    2381. 

  2381. 			}
    2382. 

    2383. 

    2384. 

  2384. 		### if a conference call or 3way call was attempted, then hangup all channels except for the agentchannel
    2385. 

  2385. 		if ( ( ($conf_dialed > 0) or ($hangup_all_non_reserved > 0) ) and ($leaving_threeway < 1) and ($blind_transfer < 1) )
    2386. 

  2386. 			{
    2387. 

  2387. 			$loop_count=0;
    2388. 

  2388. 			while($loop_count < $total_hangup)
    2389. 

  2389. 				{
    2390. 

  2390. 				if (strlen($hangup_channels[$loop_count])>5)
    2391. 

  2391. 					{
    2392. 

  2392. 					$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','CH12346$StarTtime$loop_count','Channel: $hangup_channels[$loop_count]','','','','','','','','','');";
    2393. 

  2393. 						if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2394. 

  2394. 					$rslt=mysql_query($stmt, $link);
    2395. 

  2395. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00096',$user,$server_ip,$session_name,$one_mysql_log);}
    2396. 

  2396. 					}
    2397. 

  2397. 				$loop_count++;
    2398. 

  2398. 				}
    2399. 

  2399. 			}
    2400. 

    2401. 

  2401. 		$total_recFN=0;
    2402. 

  2402. 		$loop_count=0;
    2403. 

  2403. 		$filename=$MT;		# not necessary : and cmd_line_f LIKE \"%_$user_abb\"
    2404. 

  2404. 		$stmt="SELECT cmd_line_f FROM vicidial_manager where server_ip='$server_ip' and action='Originate' and cmd_line_b = 'Channel: $local_DEF$conf_silent_prefix$conf_exten$local_AMP$ext_context' order by entry_date desc limit $total_rec;";
    2405. 

  2405. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2406. 

  2406. 		$rslt=mysql_query($stmt, $link);
    2407. 

  2407. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00097',$user,$server_ip,$session_name,$one_mysql_log);}
    2408. 

  2408. 		if ($rslt) {$recFN_list = mysql_num_rows($rslt);}
    2409. 

  2409. 			while ($recFN_list>$loop_count)
    2410. 

  2410. 			{
    2411. 

  2411. 			$row=mysql_fetch_row($rslt);
    2412. 

  2412. 			$filename[$total_recFN] = preg_replace("/Callerid: /i","",$row[0]);
    2413. 

  2413. 			if ($format=='debug') {echo "\n<!-- $row[0] -->";}
    2414. 

  2414. 			$total_recFN++;
    2415. 

  2415. 			$loop_count++; 
    2416. 

  2416. 			}
    2417. 

    2418. 

  2418. 		$loop_count=0;
    2419. 

  2419. 		while($loop_count < $total_rec)
    2420. 

  2420. 			{
    2421. 

  2421. 			if (strlen($rec_channels[$loop_count])>5)
    2422. 

  2422. 				{
    2423. 

  2423. 				$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','RH12345$StarTtime$loop_count','Channel: $rec_channels[$loop_count]','','','','','','','','','');";
    2424. 

  2424. 					if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2425. 

  2425. 				$rslt=mysql_query($stmt, $link);
    2426. 

  2426. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00098',$user,$server_ip,$session_name,$one_mysql_log);}
    2427. 

    2428. 

  2428. 				echo "REC_STOP|$rec_channels[$loop_count]|$filename[$loop_count]|";
    2429. 

  2429. 				if (strlen($filename)>2)
    2430. 

  2430. 					{
    2431. 

  2431. 					$stmt="SELECT recording_id,start_epoch,vicidial_id,lead_id FROM recording_log where filename='$filename[$loop_count]'";
    2432. 

  2432. 						if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2433. 

  2433. 					$rslt=mysql_query($stmt, $link);
    2434. 

  2434. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00099',$user,$server_ip,$session_name,$one_mysql_log);}
    2435. 

  2435. 					if ($rslt) {$fn_count = mysql_num_rows($rslt);}
    2436. 

  2436. 					if ($fn_count)
    2437. 

  2437. 						{
    2438. 

  2438. 						$row=mysql_fetch_row($rslt);
    2439. 

  2439. 						$recording_id = $row[0];
    2440. 

  2440. 						$start_time =	$row[1];
    2441. 

  2441. 						$vicidial_id =	$row[2];
    2442. 

  2442. 						$RClead_id =	$row[3];
    2443. 

    2444. 

  2444. 						if ( (strlen($RClead_id)<1) or ($RClead_id < 1) or ($RClead_id=='NULL') )
    2445. 

  2445. 							{$lidSQL = ",lead_id='$lead_id'";}
    2446. 

  2446. 						if (strlen($vicidial_id)<1) 
    2447. 

  2447. 							{$vidSQL = ",vicidial_id='$VDvicidial_id'";}
    2448. 

  2448. 						else
    2449. 

  2449. 							{
    2450. 

  2450. 							if ( (ereg('.',$vicidial_id)) and ($VLA_inOUT == 'INBOUND') )
    2451. 

  2451. 								{
    2452. 

  2452. 								if (!ereg('.',$VDvicidial_id))
    2453. 

  2453. 									{$vidSQL = ",vicidial_id='$VDvicidial_id'";}
    2454. 

    2455. 

  2455. 								$fp = fopen ("./vicidial_debug.txt", "a");
    2456. 

  2456. 								fwrite ($fp, "$NOW_TIME|INBND_LOG_3|$uniqueid|$lead_id|$user|$inOUT|$VLA_inOUT|$length_in_sec|$VDterm_reason|$VDvicidial_id|$vicidial_id|$start_epoch|$recording_id|\n");
    2457. 

  2457. 								fclose($fp);
    2458. 

  2458. 								}
    2459. 

  2459. 							}
    2460. 

  2460. 						$length_in_sec = ($StarTtime - $start_time);
    2461. 

  2461. 						$length_in_min = ($length_in_sec / 60);
    2462. 

  2462. 						$length_in_min = sprintf("%8.2f", $length_in_min);
    2463. 

    2464. 

  2464. 						$stmt="UPDATE recording_log set end_time='$NOW_TIME',end_epoch='$StarTtime',length_in_sec=$length_in_sec,length_in_min='$length_in_min' $vidSQL $lidSQL where filename='$filename[$loop_count]' and end_epoch is NULL;";
    2465. 

  2465. 							if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2466. 

  2466. 						$rslt=mysql_query($stmt, $link);
    2467. 

  2467. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00100',$user,$server_ip,$session_name,$one_mysql_log);}
    2468. 

    2469. 

  2469. 						echo "$recording_id|$length_in_min|";
    2470. 

    2471. 

  2471. 			#			$fp = fopen ("./recording_debug_$NOW_DATE$txt", "a");
    2472. 

  2472. 			#			fwrite ($fp, "$NOW_TIME|RECORD_LOG|$filename[$loop_count]|$uniqueid|$lead_id|$user|$inOUT|$VLA_inOUT|$length_in_sec|$VDterm_reason|$VDvicidial_id|$VDvicidial_id|$vicidial_id|$start_epoch|$recording_id|$VDIDselect|\n");
    2473. 

  2473. 			#			fclose($fp);
    2474. 

  2474. 						}
    2475. 

  2475. 					else {echo "||";}
    2476. 

  2476. 					}
    2477. 

  2477. 				else {echo "||";}
    2478. 

  2478. 				echo "\n";
    2479. 

  2479. 				}
    2480. 

  2480. 			$loop_count++;
    2481. 

  2481. 			}
    2482. 

  2482. 		}
    2483. 

    2484. 

    2485. 

  2485. 	$talk_sec=0;
    2486. 

  2486. 	$talk_epochSQL='';
    2487. 

  2487. 	$StarTtime = date("U");
    2488. 

  2488. 	$stmt = "select talk_epoch,talk_sec,wait_sec from vicidial_agent_log where agent_log_id='$agent_log_id';";
    2489. 

  2489. 	if ($DB) {echo "$stmt\n";}
    2490. 

  2490. 	$rslt=mysql_query($stmt, $link);
    2491. 

  2491. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00101',$user,$server_ip,$session_name,$one_mysql_log);}
    2492. 

  2492. 	$VDpr_ct = mysql_num_rows($rslt);
    2493. 

  2493. 	if ($VDpr_ct > 0)
    2494. 

  2494. 		{
    2495. 

  2495. 		$row=mysql_fetch_row($rslt);
    2496. 

  2496. 		if ( (eregi("NULL",$row[0])) or ($row[0] < 1000) )
    2497. 

  2497. 			{
    2498. 

  2498. 			$talk_epochSQL=",talk_epoch='$StarTtime'";
    2499. 

  2499. 			$row[0]=$row[2];
    2500. 

  2500. 			}
    2501. 

  2501. 		$talk_sec = (($StarTtime - $row[0]) + $row[1]);
    2502. 

  2502. 		}
    2503. 

  2503. 	$stmt="UPDATE vicidial_agent_log set talk_sec='$talk_sec',dispo_epoch='$StarTtime' $talk_epochSQL where agent_log_id='$agent_log_id';";
    2504. 

  2504. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    2505. 

  2505. 	$rslt=mysql_query($stmt, $link);
    2506. 

  2506. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00102',$user,$server_ip,$session_name,$one_mysql_log);}
    2507. 

    2508. 

  2508. 	}
    2509. 

  2509. }
    2510. 

    2511. 

    2512. 

  2512. ################################################################################
    2513. 

  2513. ### VDADREcheckINCOMING - for auto-dial VICIDiaL dialing this will recheck for
    2514. 

  2514. ###                       calls to see if the channel has updated
    2515. 

  2515. ################################################################################
    2516. 

  2516. if ($ACTION == 'VDADREcheckINCOMING')
    2517. 

  2517. {
    2518. 

  2518. 	$MT[0]='';
    2519. 

  2519. 	$row='';   $rowx='';
    2520. 

  2520. 	$channel_live=1;
    2521. 

  2521. 	if ( (strlen($campaign)<1) || (strlen($server_ip)<1) || (strlen($lead_id)<1) )
    2522. 

  2522. 	{
    2523. 

  2523. 	$channel_live=0;
    2524. 

  2524. 	echo "0\n";
    2525. 

  2525. 	echo "Campaign $campaign is not valid\n";
    2526. 

  2526. 	echo "lead_id $lead_id is not valid\n";
    2527. 

  2527. 	exit;
    2528. 

  2528. 	}
    2529. 

  2529. 	else
    2530. 

  2530. 	{
    2531. 

  2531. 	### grab the call and lead info from the vicidial_live_agents table
    2532. 

  2532. 	$stmt = "SELECT lead_id,uniqueid,callerid,channel,call_server_ip FROM vicidial_live_agents where server_ip = '$server_ip' and user='$user' and campaign_id='$campaign' and lead_id='$lead_id';";
    2533. 

  2533. 	if ($DB) {echo "$stmt\n";}
    2534. 

  2534. 	$rslt=mysql_query($stmt, $link);
    2535. 

  2535. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00103',$user,$server_ip,$session_name,$one_mysql_log);}
    2536. 

  2536. 	$queue_leadID_ct = mysql_num_rows($rslt);
    2537. 

    2538. 

  2538. 	if ($queue_leadID_ct > 0)
    2539. 

  2539. 		{
    2540. 

  2540. 		$row=mysql_fetch_row($rslt);
    2541. 

  2541. 		$lead_id	=$row[0];
    2542. 

  2542. 		$uniqueid	=$row[1];
    2543. 

  2543. 		$callerid	=$row[2];
    2544. 

  2544. 		$channel	=$row[3];
    2545. 

  2545. 		$call_server_ip	=$row[4];
    2546. 

  2546. 			if (strlen($call_server_ip)<7) {$call_server_ip = $server_ip;}
    2547. 

  2547. 		echo "1\n" . $lead_id . '|' . $uniqueid . '|' . $callerid . '|' . $channel . '|' . $call_server_ip . "|\n";
    2548. 

  2548. 		}
    2549. 

  2549. 	}
    2550. 

  2550. }
    2551. 

    2552. 

    2553. 

  2553. ################################################################################
    2554. 

  2554. ### VDADcheckINCOMING - for auto-dial VICIDiaL dialing this will check for calls
    2555. 

  2555. ###                     in the vicidial_live_agents table in QUEUE status, then
    2556. 

  2556. ###                     lookup the lead info and pass it back to vicidial.php
    2557. 

  2557. ################################################################################
    2558. 

  2558. if ($ACTION == 'VDADcheckINCOMING')
    2559. 

  2559. {
    2560. 

  2560. 	$VDCL_ingroup_recording_override = '';
    2561. 

  2561. 	$VDCL_ingroup_rec_filename = '';
    2562. 

  2562. 	$Ctype = 'A';
    2563. 

  2563. 	$MT[0]='';
    2564. 

  2564. 	$row='';   $rowx='';
    2565. 

  2565. 	$channel_live=1;
    2566. 

  2566. 	$alt_phone_code='';
    2567. 

  2567. 	$alt_phone_number='';
    2568. 

  2568. 	$alt_phone_note='';
    2569. 

  2569. 	$alt_phone_active='';
    2570. 

  2570. 	$alt_phone_count='';
    2571. 

    2572. 

  2572. 	if ( (strlen($campaign)<1) || (strlen($server_ip)<1) )
    2573. 

  2573. 	{
    2574. 

  2574. 	$channel_live=0;
    2575. 

  2575. 	echo "0\n";
    2576. 

  2576. 	echo "Campaign $campaign is not valid\n";
    2577. 

  2577. 	exit;
    2578. 

  2578. 	}
    2579. 

  2579. 	else
    2580. 

  2580. 	{
    2581. 

  2581. 	### grab the call and lead info from the vicidial_live_agents table
    2582. 

  2582. 	$stmt = "SELECT lead_id,uniqueid,callerid,channel,call_server_ip,comments FROM vicidial_live_agents where server_ip = '$server_ip' and user='$user' and campaign_id='$campaign' and status='QUEUE';";
    2583. 

  2583. 	if ($DB) {echo "$stmt\n";}
    2584. 

  2584. 	$rslt=mysql_query($stmt, $link);
    2585. 

  2585. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00104',$user,$server_ip,$session_name,$one_mysql_log);}
    2586. 

  2586. 	$queue_leadID_ct = mysql_num_rows($rslt);
    2587. 

    2588. 

  2588. 	if ($queue_leadID_ct > 0)
    2589. 

  2589. 		{
    2590. 

  2590. 		$row=mysql_fetch_row($rslt);
    2591. 

  2591. 		$lead_id	=$row[0];
    2592. 

  2592. 		$uniqueid	=$row[1];
    2593. 

  2593. 		$callerid	=$row[2];
    2594. 

  2594. 		$channel	=$row[3];
    2595. 

  2595. 		$call_server_ip	=$row[4];
    2596. 

  2596. 		$VLAcomments=$row[5];
    2597. 

    2598. 

  2598. 			if (strlen($call_server_ip)<7) {$call_server_ip = $server_ip;}
    2599. 

  2599. 		echo "1\n" . $lead_id . '|' . $uniqueid . '|' . $callerid . '|' . $channel . '|' . $call_server_ip . "|\n";
    2600. 

    2601. 

  2601. 		##### grab number of calls today in this campaign and increment
    2602. 

  2602. 		$stmt="SELECT calls_today FROM vicidial_live_agents WHERE user='$user' and campaign_id='$campaign';";
    2603. 

  2603. 		$rslt=mysql_query($stmt, $link);
    2604. 

  2604. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00105',$user,$server_ip,$session_name,$one_mysql_log);}
    2605. 

  2605. 		if ($DB) {echo "$stmt\n";}
    2606. 

  2606. 		$vla_cc_ct = mysql_num_rows($rslt);
    2607. 

  2607. 		if ($vla_cc_ct > 0)
    2608. 

  2608. 			{
    2609. 

  2609. 			$row=mysql_fetch_row($rslt);
    2610. 

  2610. 			$calls_today =$row[0];
    2611. 

  2611. 			}
    2612. 

  2612. 		else
    2613. 

  2613. 			{$calls_today ='0';}
    2614. 

  2614. 		$calls_today++;
    2615. 

    2616. 

  2616. 		### update the agent status to INCALL in vicidial_live_agents
    2617. 

  2617. 		$stmt = "UPDATE vicidial_live_agents set status='INCALL',last_call_time='$NOW_TIME',calls_today='$calls_today',external_hangup=0,external_status='',external_pause='',external_dial='' where user='$user' and server_ip='$server_ip';";
    2618. 

  2618. 		if ($DB) {echo "$stmt\n";}
    2619. 

  2619. 		$rslt=mysql_query($stmt, $link);
    2620. 

  2620. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00106',$user,$server_ip,$session_name,$one_mysql_log);}
    2621. 

  2621. 				$retry_count=0;
    2622. 

  2622. 				while ( ($errno > 0) and ($retry_count < 9) )
    2623. 

  2623. 					{
    2624. 

  2624. 					$rslt=mysql_query($stmt, $link);
    2625. 

  2625. 					$one_mysql_log=1;
    2626. 

  2626. 					$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9106$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    2627. 

  2627. 					$one_mysql_log=0;
    2628. 

  2628. 					$retry_count++;
    2629. 

  2629. 					}
    2630. 

    2631. 

  2631. 		$stmt = "UPDATE vicidial_campaign_agents set calls_today='$calls_today' where user='$user' and campaign_id='$campaign';";
    2632. 

  2632. 		if ($DB) {echo "$stmt\n";}
    2633. 

  2633. 		$rslt=mysql_query($stmt, $link);
    2634. 

  2634. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00107',$user,$server_ip,$session_name,$one_mysql_log);}
    2635. 

    2636. 

  2636. 		##### grab the data from vicidial_list for the lead_id
    2637. 

  2637. 		$stmt="SELECT * FROM vicidial_list where lead_id='$lead_id' LIMIT 1;";
    2638. 

  2638. 		$rslt=mysql_query($stmt, $link);
    2639. 

  2639. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00108',$user,$server_ip,$session_name,$one_mysql_log);}
    2640. 

  2640. 		if ($DB) {echo "$stmt\n";}
    2641. 

  2641. 		$list_lead_ct = mysql_num_rows($rslt);
    2642. 

  2642. 		if ($list_lead_ct > 0)
    2643. 

  2643. 			{
    2644. 

  2644. 			$row=mysql_fetch_row($rslt);
    2645. 

  2645. 		#	$lead_id		= trim("$row[0]");
    2646. 

  2646. 			$dispo			= trim("$row[3]");
    2647. 

  2647. 			$tsr			= trim("$row[4]");
    2648. 

  2648. 			$vendor_id		= trim("$row[5]");
    2649. 

  2649. 			$source_id		= trim("$row[6]");
    2650. 

  2650. 			$list_id		= trim("$row[7]");
    2651. 

  2651. 			$gmt_offset_now	= trim("$row[8]");
    2652. 

  2652. 			$phone_code		= trim("$row[10]");
    2653. 

  2653. 			$phone_number	= trim("$row[11]");
    2654. 

  2654. 			$title			= trim("$row[12]");
    2655. 

  2655. 			$first_name		= trim("$row[13]");
    2656. 

  2656. 			$middle_initial	= trim("$row[14]");
    2657. 

  2657. 			$last_name		= trim("$row[15]");
    2658. 

  2658. 			$address1		= trim("$row[16]");
    2659. 

  2659. 			$address2		= trim("$row[17]");
    2660. 

  2660. 			$address3		= trim("$row[18]");
    2661. 

  2661. 			$city			= trim("$row[19]");
    2662. 

  2662. 			$state			= trim("$row[20]");
    2663. 

  2663. 			$province		= trim("$row[21]");
    2664. 

  2664. 			$postal_code	= trim("$row[22]");
    2665. 

  2665. 			$country_code	= trim("$row[23]");
    2666. 

  2666. 			$gender			= trim("$row[24]");
    2667. 

  2667. 			$date_of_birth	= trim("$row[25]");
    2668. 

  2668. 			$alt_phone		= trim("$row[26]");
    2669. 

  2669. 			$email			= trim("$row[27]");
    2670. 

  2670. 			$security		= trim("$row[28]");
    2671. 

  2671. 			$comments		= stripslashes(trim("$row[29]"));
    2672. 

  2672. 			$called_count	= trim("$row[30]");
    2673. 

  2673. 			}
    2674. 

    2675. 

  2675. 		##### if lead is a callback, grab the callback comments
    2676. 

  2676. 		$CBentry_time =		'';
    2677. 

  2677. 		$CBcallback_time =	'';
    2678. 

  2678. 		$CBuser =			'';
    2679. 

  2679. 		$CBcomments =		'';
    2680. 

  2680. 		if (ereg("CALLBK",$dispo))
    2681. 

  2681. 			{
    2682. 

  2682. 			$stmt="SELECT entry_time,callback_time,user,comments FROM vicidial_callbacks where lead_id='$lead_id' order by callback_id desc LIMIT 1;";
    2683. 

  2683. 			$rslt=mysql_query($stmt, $link);
    2684. 

  2684. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00109',$user,$server_ip,$session_name,$one_mysql_log);}
    2685. 

  2685. 			if ($DB) {echo "$stmt\n";}
    2686. 

  2686. 			$cb_record_ct = mysql_num_rows($rslt);
    2687. 

  2687. 			if ($cb_record_ct > 0)
    2688. 

  2688. 				{
    2689. 

  2689. 				$row=mysql_fetch_row($rslt);
    2690. 

  2690. 				$CBentry_time =		trim("$row[0]");
    2691. 

  2691. 				$CBcallback_time =	trim("$row[1]");
    2692. 

  2692. 				$CBuser =			trim("$row[2]");
    2693. 

  2693. 				$CBcomments =		trim("$row[3]");
    2694. 

  2694. 				}
    2695. 

  2695. 			}
    2696. 

    2697. 

  2697. 		### update the lead status to INCALL
    2698. 

  2698. 		$stmt = "UPDATE vicidial_list set status='INCALL', user='$user' where lead_id='$lead_id';";
    2699. 

  2699. 		if ($DB) {echo "$stmt\n";}
    2700. 

  2700. 		$rslt=mysql_query($stmt, $link);
    2701. 

  2701. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00110',$user,$server_ip,$session_name,$one_mysql_log);}
    2702. 

    2703. 

  2703. 		### update the log status to INCALL
    2704. 

  2704. 		$user_group='';
    2705. 

  2705. 		$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
    2706. 

  2706. 		$rslt=mysql_query($stmt, $link);
    2707. 

  2707. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00111',$user,$server_ip,$session_name,$one_mysql_log);}
    2708. 

  2708. 		if ($DB) {echo "$stmt\n";}
    2709. 

  2709. 		$ug_record_ct = mysql_num_rows($rslt);
    2710. 

  2710. 		if ($ug_record_ct > 0)
    2711. 

  2711. 			{
    2712. 

  2712. 			$row=mysql_fetch_row($rslt);
    2713. 

  2713. 			$user_group =		trim("$row[0]");
    2714. 

  2714. 			}
    2715. 

    2716. 

    2717. 

  2717. 		$stmt = "select campaign_id,phone_number,alt_dial,call_type from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;";
    2718. 

  2718. 		if ($DB) {echo "$stmt\n";}
    2719. 

  2719. 		$rslt=mysql_query($stmt, $link);
    2720. 

  2720. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00112',$user,$server_ip,$session_name,$one_mysql_log);}
    2721. 

  2721. 		$VDAC_cid_ct = mysql_num_rows($rslt);
    2722. 

  2722. 		if ($VDAC_cid_ct > 0)
    2723. 

  2723. 			{
    2724. 

  2724. 			$row=mysql_fetch_row($rslt);
    2725. 

  2725. 			$VDADchannel_group	=$row[0];
    2726. 

  2726. 			$dialed_number		=$row[1];
    2727. 

  2727. 			$dialed_label		=$row[2];
    2728. 

  2728. 			$call_type			=$row[3];
    2729. 

  2729. 			}
    2730. 

  2730. 		else
    2731. 

  2731. 			{
    2732. 

  2732. 			$dialed_number = $phone_number;
    2733. 

  2733. 			$dialed_label = 'MAIN';
    2734. 

  2734. 			if (preg_match('/^M|^V/',$callerid))
    2735. 

  2735. 				{
    2736. 

  2736. 				$call_type = 'OUT';
    2737. 

  2737. 				$VDADchannel_group = $campaign;
    2738. 

  2738. 				}
    2739. 

  2739. 			else
    2740. 

  2740. 				{
    2741. 

  2741. 				$call_type = 'IN';
    2742. 

  2742. 				$stmt = "select campaign_id from vicidial_closer_log where lead_id = '$lead_id' order by call_date desc limit 1;";
    2743. 

  2743. 				if ($DB) {echo "$stmt\n";}
    2744. 

  2744. 				$rslt=mysql_query($stmt, $link);
    2745. 

  2745. 					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00183',$user,$server_ip,$session_name,$one_mysql_log);}
    2746. 

  2746. 				$VDCL_mvac_ct = mysql_num_rows($rslt);
    2747. 

  2747. 				if ($VDCL_mvac_ct > 0)
    2748. 

  2748. 					{
    2749. 

  2749. 					$row=mysql_fetch_row($rslt);
    2750. 

  2750. 					$VDADchannel_group	=$row[0];
    2751. 

  2751. 					}
    2752. 

  2752. 				}
    2753. 

  2753. 			if ($WeBRooTWritablE > 0)
    2754. 

  2754. 				{
    2755. 

  2755. 				$fp = fopen ("./vicidial_debug.txt", "a");
    2756. 

  2756. 				fwrite ($fp, "$NOW_TIME|INBND|$callerid|$user|$user_group|$list_id|$lead_id|$phone_number|$uniqueid|$VDADchannel_group|$call_type|\n");
    2757. 

  2757. 				fclose($fp);
    2758. 

  2758. 				}
    2759. 

  2759. 			}
    2760. 

    2761. 

  2761. 		if ( ($call_type=='OUT') or ($call_type=='OUTBALANCE') )
    2762. 

  2762. 			{
    2763. 

  2763. 			$stmt = "UPDATE vicidial_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' and uniqueid='$uniqueid';";
    2764. 

  2764. 			if ($DB) {echo "$stmt\n";}
    2765. 

  2765. 			$rslt=mysql_query($stmt, $link);
    2766. 

  2766. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00113',$user,$server_ip,$session_name,$one_mysql_log);}
    2767. 

    2768. 

  2768. 			$stmt = "select campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_xfer_group from vicidial_campaigns where campaign_id='$campaign';";
    2769. 

  2769. 			if ($DB) {echo "$stmt\n";}
    2770. 

  2770. 			$rslt=mysql_query($stmt, $link);
    2771. 

  2771. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00114',$user,$server_ip,$session_name,$one_mysql_log);}
    2772. 

  2772. 			$VDIG_cid_ct = mysql_num_rows($rslt);
    2773. 

  2773. 			if ($VDIG_cid_ct > 0)
    2774. 

  2774. 				{
    2775. 

  2775. 				$row=mysql_fetch_row($rslt);
    2776. 

  2776. 				$VDCL_campaign_script	= $row[0];
    2777. 

  2777. 				$VDCL_get_call_launch	= $row[1];
    2778. 

  2778. 				$VDCL_xferconf_a_dtmf	= $row[2];
    2779. 

  2779. 				$VDCL_xferconf_a_number	= $row[3];
    2780. 

  2780. 				$VDCL_xferconf_b_dtmf	= $row[4];
    2781. 

  2781. 				$VDCL_xferconf_b_number	= $row[5];
    2782. 

  2782. 				$VDCL_default_xfer_group =	$row[6];
    2783. 

  2783. 				if (strlen($VDCL_default_xfer_group)<2) {$VDCL_default_xfer_group='X';}
    2784. 

  2784. 				}
    2785. 

  2785. 			echo "|||||$VDCL_campaign_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|$VDCL_default_xfer_group|X|X||||\n|\n";
    2786. 

  2786. 			
    2787. 

  2787. 			$stmt = "select phone_number,alt_dial from vicidial_auto_calls where callerid = '$callerid' order by call_time desc limit 1;";
    2788. 

  2788. 			if ($DB) {echo "$stmt\n";}
    2789. 

  2789. 			$rslt=mysql_query($stmt, $link);
    2790. 

  2790. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00115',$user,$server_ip,$session_name,$one_mysql_log);}
    2791. 

  2791. 			$VDAC_cid_ct = mysql_num_rows($rslt);
    2792. 

  2792. 			if ($VDAC_cid_ct > 0)
    2793. 

  2793. 				{
    2794. 

  2794. 				$row=mysql_fetch_row($rslt);
    2795. 

  2795. 				$dialed_number		=$row[0];
    2796. 

  2796. 				$dialed_label		=$row[1];
    2797. 

  2797. 				}
    2798. 

  2798. 			else
    2799. 

  2799. 				{
    2800. 

  2800. 				$dialed_number = $phone_number;
    2801. 

  2801. 				$dialed_label = 'MAIN';
    2802. 

  2802. 				}
    2803. 

  2803. 			if (ereg('X',$dialed_label))
    2804. 

  2804. 				{
    2805. 

  2805. 				if (ereg('LAST',$dialed_label))
    2806. 

  2806. 					{
    2807. 

  2807. 					$stmt = "SELECT phone_code,phone_number,alt_phone_note,active,alt_phone_count FROM vicidial_list_alt_phones where lead_id='$lead_id' order by alt_phone_count desc limit 1;";
    2808. 

  2808. 					}
    2809. 

  2809. 				else
    2810. 

  2810. 					{
    2811. 

  2811. 					$Talt_dial = ereg_replace("[^0-9]","",$dialed_label);
    2812. 

  2812. 					$stmt = "SELECT phone_code,phone_number,alt_phone_note,active,alt_phone_count FROM vicidial_list_alt_phones where lead_id='$lead_id' and alt_phone_count='$Talt_dial';";										
    2813. 

  2813. 					}
    2814. 

    2815. 

  2815. 				if ($DB) {echo "$stmt\n";}
    2816. 

  2816. 				$rslt=mysql_query($stmt, $link);
    2817. 

  2817. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00116',$user,$server_ip,$session_name,$one_mysql_log);}
    2818. 

  2818. 				$VLAP_ct = mysql_num_rows($rslt);
    2819. 

  2819. 				if ($VLAP_ct > 0)
    2820. 

  2820. 					{
    2821. 

  2821. 					$row=mysql_fetch_row($rslt);
    2822. 

  2822. 					$alt_phone_code	=	$row[0];
    2823. 

  2823. 					$alt_phone_number = $row[1];
    2824. 

  2824. 					$alt_phone_note =	$row[2];
    2825. 

  2825. 					$alt_phone_active = $row[3];
    2826. 

  2826. 					$alt_phone_count =	$row[4];
    2827. 

  2827. 					}
    2828. 

  2828. 				}
    2829. 

  2829. 			}
    2830. 

  2830. 		else
    2831. 

  2831. 			{
    2832. 

  2832. 			### update the vicidial_closer_log user to INCALL
    2833. 

  2833. 			$stmt = "UPDATE vicidial_closer_log set user='$user', comments='AUTO', list_id='$list_id', status='INCALL', user_group='$user_group' where lead_id='$lead_id' order by closecallid desc limit 1;";
    2834. 

  2834. 			if ($DB) {echo "$stmt\n";}
    2835. 

  2835. 			$rslt=mysql_query($stmt, $link);
    2836. 

  2836. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00117',$user,$server_ip,$session_name,$one_mysql_log);}
    2837. 

    2838. 

  2838. 			$stmt = "select count(*) from vicidial_log where lead_id='$lead_id' and uniqueid='$uniqueid';";
    2839. 

  2839. 			if ($DB) {echo "$stmt\n";}
    2840. 

  2840. 			$rslt=mysql_query($stmt, $link);
    2841. 

  2841. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00118',$user,$server_ip,$session_name,$one_mysql_log);}
    2842. 

  2842. 			$VDL_cid_ct = mysql_num_rows($rslt);
    2843. 

  2843. 			if ($VDL_cid_ct > 0)
    2844. 

  2844. 				{
    2845. 

  2845. 				$row=mysql_fetch_row($rslt);
    2846. 

  2846. 				$VDCL_front_VDlog	=$row[0];
    2847. 

  2847. 				}
    2848. 

    2849. 

  2849. 			$stmt = "select group_name,group_color,web_form_address,fronter_display,ingroup_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_xfer_group,ingroup_recording_override,ingroup_rec_filename,default_group_alias from vicidial_inbound_groups where group_id='$VDADchannel_group';";
    2850. 

  2850. 			if ($DB) {echo "$stmt\n";}
    2851. 

  2851. 			$rslt=mysql_query($stmt, $link);
    2852. 

  2852. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00119',$user,$server_ip,$session_name,$one_mysql_log);}
    2853. 

  2853. 			$VDIG_cid_ct = mysql_num_rows($rslt);
    2854. 

  2854. 			if ($VDIG_cid_ct > 0)
    2855. 

  2855. 				{
    2856. 

  2856. 				$row=mysql_fetch_row($rslt);
    2857. 

  2857. 				$VDCL_group_name =					$row[0];
    2858. 

  2858. 				$VDCL_group_color =					$row[1];
    2859. 

  2859. 				$VDCL_group_web	=					stripslashes($row[2]);
    2860. 

  2860. 				$VDCL_fronter_display =				$row[3];
    2861. 

  2861. 				$VDCL_ingroup_script =				$row[4];
    2862. 

  2862. 				$VDCL_get_call_launch =				$row[5];
    2863. 

  2863. 				$VDCL_xferconf_a_dtmf =				$row[6];
    2864. 

  2864. 				$VDCL_xferconf_a_number =			$row[7];
    2865. 

  2865. 				$VDCL_xferconf_b_dtmf =				$row[8];
    2866. 

  2866. 				$VDCL_xferconf_b_number =			$row[9];
    2867. 

  2867. 				$VDCL_default_xfer_group =			$row[10];
    2868. 

  2868. 				$VDCL_ingroup_recording_override =	$row[11];
    2869. 

  2869. 				$VDCL_ingroup_rec_filename =		$row[12];
    2870. 

  2870. 				$VDCL_default_group_alias =			$row[13];
    2871. 

    2872. 

    2873. 

  2873. 				$stmt = "select campaign_script,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_group_alias from vicidial_campaigns where campaign_id='$campaign';";
    2874. 

  2874. 				if ($DB) {echo "$stmt\n";}
    2875. 

  2875. 				$rslt=mysql_query($stmt, $link);
    2876. 

  2876. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00181',$user,$server_ip,$session_name,$one_mysql_log);}
    2877. 

  2877. 				$VDIG_cidOR_ct = mysql_num_rows($rslt);
    2878. 

  2878. 				if ($VDIG_cidOR_ct > 0)
    2879. 

  2879. 					{
    2880. 

  2880. 					$row=mysql_fetch_row($rslt);
    2881. 

  2881. 					if ( ( (ereg('NONE',$VDCL_ingroup_script)) and (strlen($VDCL_ingroup_script) < 5) ) or (strlen($VDCL_ingroup_script) < 1) )
    2882. 

  2882. 						{$VDCL_ingroup_script =		$row[0];}
    2883. 

  2883. 					if (strlen($VDCL_xferconf_a_dtmf) < 1)
    2884. 

  2884. 						{$VDCL_xferconf_a_dtmf =	$row[1];}
    2885. 

  2885. 					if (strlen($VDCL_xferconf_a_number) < 1)
    2886. 

  2886. 						{$VDCL_xferconf_a_number =	$row[2];}
    2887. 

  2887. 					if (strlen($VDCL_xferconf_b_dtmf) < 1)
    2888. 

  2888. 						{$VDCL_xferconf_b_dtmf =	$row[3];}
    2889. 

  2889. 					if (strlen($VDCL_xferconf_b_number) < 1)
    2890. 

  2890. 						{$VDCL_xferconf_b_number =	$row[4];}
    2891. 

  2891. 					if (strlen($VDCL_default_group_alias) < 1)
    2892. 

  2892. 						{$VDCL_default_group_alias =	$row[5];}
    2893. 

  2893. 					}
    2894. 

    2895. 

  2895. 				$stmt = "select group_web_vars from vicidial_inbound_group_agents where group_id='$VDADchannel_group' and user='$user';";
    2896. 

  2896. 				if ($DB) {echo "$stmt\n";}
    2897. 

  2897. 				$rslt=mysql_query($stmt, $link);
    2898. 

  2898. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00188',$user,$server_ip,$session_name,$one_mysql_log);}
    2899. 

  2899. 				$VDIG_cidgwv_ct = mysql_num_rows($rslt);
    2900. 

  2900. 				if ($VDIG_cidgwv_ct > 0)
    2901. 

  2901. 					{
    2902. 

  2902. 					$row=mysql_fetch_row($rslt);
    2903. 

  2903. 					$VDCL_group_web_vars =	$row[0];
    2904. 

  2904. 					}
    2905. 

    2906. 

  2906. 				if (strlen($VDCL_group_web_vars) < 1)
    2907. 

  2907. 					{
    2908. 

  2908. 					$stmt = "select group_web_vars from vicidial_campaign_agents where campaign_id='$campaign' and user='$user';";
    2909. 

  2909. 					if ($DB) {echo "$stmt\n";}
    2910. 

  2910. 					$rslt=mysql_query($stmt, $link);
    2911. 

  2911. 					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00189',$user,$server_ip,$session_name,$one_mysql_log);}
    2912. 

  2912. 					$VDIG_cidogwv = mysql_num_rows($rslt);
    2913. 

  2913. 					if ($VDIG_cidogwv > 0)
    2914. 

  2914. 						{
    2915. 

  2915. 						$row=mysql_fetch_row($rslt);
    2916. 

  2916. 						$VDCL_group_web_vars =	$row[0];
    2917. 

  2917. 						}
    2918. 

  2918. 					}
    2919. 

    2920. 

  2920. 				### update the comments in vicidial_live_agents record
    2921. 

  2921. 				$stmt = "UPDATE vicidial_live_agents set comments='INBOUND' where user='$user' and server_ip='$server_ip';";
    2922. 

  2922. 				if ($DB) {echo "$stmt\n";}
    2923. 

  2923. 				$rslt=mysql_query($stmt, $link);
    2924. 

  2924. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00120',$user,$server_ip,$session_name,$one_mysql_log);}
    2925. 

    2926. 

  2926. 				$Ctype = 'I';
    2927. 

  2927. 				}
    2928. 

  2928. 			else
    2929. 

  2929. 				{
    2930. 

  2930. 				$stmt = "select campaign_script,get_call_launch,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,default_group_alias from vicidial_campaigns where campaign_id='$VDADchannel_group';";
    2931. 

  2931. 				if ($DB) {echo "$stmt\n";}
    2932. 

  2932. 				$rslt=mysql_query($stmt, $link);
    2933. 

  2933. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00121',$user,$server_ip,$session_name,$one_mysql_log);}
    2934. 

  2934. 				$VDIG_cid_ct = mysql_num_rows($rslt);
    2935. 

  2935. 				if ($VDIG_cid_ct > 0)
    2936. 

  2936. 					{
    2937. 

  2937. 					$row=mysql_fetch_row($rslt);
    2938. 

  2938. 					$VDCL_ingroup_script	= $row[0];
    2939. 

  2939. 					$VDCL_get_call_launch	= $row[1];
    2940. 

  2940. 					$VDCL_xferconf_a_dtmf	= $row[2];
    2941. 

  2941. 					$VDCL_xferconf_a_number	= $row[3];
    2942. 

  2942. 					$VDCL_xferconf_b_dtmf	= $row[4];
    2943. 

  2943. 					$VDCL_xferconf_b_number	= $row[5];
    2944. 

  2944. 					$VDCL_default_group_alias = $row[6];
    2945. 

  2945. 					}
    2946. 

    2947. 

  2947. 				$stmt = "select group_web_vars from vicidial_campaign_agents where campaign_id='$VDADchannel_group' and user='$user';";
    2948. 

  2948. 				if ($DB) {echo "$stmt\n";}
    2949. 

  2949. 				$rslt=mysql_query($stmt, $link);
    2950. 

  2950. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00190',$user,$server_ip,$session_name,$one_mysql_log);}
    2951. 

  2951. 				$VDIG_cidogwv = mysql_num_rows($rslt);
    2952. 

  2952. 				if ($VDIG_cidogwv > 0)
    2953. 

  2953. 					{
    2954. 

  2954. 					$row=mysql_fetch_row($rslt);
    2955. 

  2955. 					$VDCL_group_web_vars =	$row[0];
    2956. 

  2956. 					}
    2957. 

  2957. 				}
    2958. 

    2959. 

  2959. 			$VDCL_caller_id_number='';
    2960. 

  2960. 			if (strlen($VDCL_default_group_alias)>1)
    2961. 

  2961. 				{
    2962. 

  2962. 				$stmt = "select caller_id_number from groups_alias where group_alias_id='$VDCL_default_group_alias';";
    2963. 

  2963. 				if ($DB) {echo "$stmt\n";}
    2964. 

  2964. 				$rslt=mysql_query($stmt, $link);
    2965. 

  2965. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00187',$user,$server_ip,$session_name,$one_mysql_log);}
    2966. 

  2966. 				$VDIG_cidnum_ct = mysql_num_rows($rslt);
    2967. 

  2967. 				if ($VDIG_cidnum_ct > 0)
    2968. 

  2968. 					{
    2969. 

  2969. 					$row=mysql_fetch_row($rslt);
    2970. 

  2970. 					$VDCL_caller_id_number	= $row[0];
    2971. 

  2971. 					}
    2972. 

  2972. 				}
    2973. 

    2974. 

  2974. 			### if web form is set then send on to vicidial.php for override of WEB_FORM address
    2975. 

  2975. 			if ( (strlen($VDCL_group_web)>5) or (strlen($VDCL_group_name)>0) ) {echo "$VDCL_group_web|$VDCL_group_name|$VDCL_group_color|$VDCL_fronter_display|$VDADchannel_group|$VDCL_ingroup_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|$VDCL_default_xfer_group|$VDCL_ingroup_recording_override|$VDCL_ingroup_rec_filename|$VDCL_default_group_alias|$VDCL_caller_id_number|$VDCL_group_web_vars|\n";}
    2976. 

  2976. 			else {echo "X|$VDCL_group_name|$VDCL_group_color|$VDCL_fronter_display|$VDADchannel_group|$VDCL_ingroup_script|$VDCL_get_call_launch|$VDCL_xferconf_a_dtmf|$VDCL_xferconf_a_number|$VDCL_xferconf_b_dtmf|$VDCL_xferconf_b_number|$VDCL_default_xfer_group|$VDCL_ingroup_recording_override|$VDCL_ingroup_rec_filename|$VDCL_default_group_alias|$VDCL_caller_id_number|$VDCL_group_web_vars|\n";}
    2977. 

    2978. 

  2978. 			$stmt = "SELECT full_name from vicidial_users where user='$tsr';";
    2979. 

  2979. 			if ($DB) {echo "$stmt\n";}
    2980. 

  2980. 			$rslt=mysql_query($stmt, $link);
    2981. 

  2981. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00122',$user,$server_ip,$session_name,$one_mysql_log);}
    2982. 

  2982. 			$VDU_cid_ct = mysql_num_rows($rslt);
    2983. 

  2983. 			if ($VDU_cid_ct > 0)
    2984. 

  2984. 				{
    2985. 

  2985. 				$row=mysql_fetch_row($rslt);
    2986. 

  2986. 				$fronter_full_name		= $row[0];
    2987. 

  2987. 				echo $fronter_full_name . '|' . $tsr . "\n";
    2988. 

  2988. 				}
    2989. 

  2989. 			else {echo '|' . $tsr . "\n";}
    2990. 

  2990. 			}
    2991. 

    2992. 

  2992. 		$comments = eregi_replace("\r",'',$comments);
    2993. 

  2993. 		$comments = eregi_replace("\n",'!N',$comments);
    2994. 

    2995. 

  2995. 		$LeaD_InfO =	$callerid . "\n";
    2996. 

  2996. 		$LeaD_InfO .=	$lead_id . "\n";
    2997. 

  2997. 		$LeaD_InfO .=	$dispo . "\n";
    2998. 

  2998. 		$LeaD_InfO .=	$tsr . "\n";
    2999. 

  2999. 		$LeaD_InfO .=	$vendor_id . "\n";
    3000. 

  3000. 		$LeaD_InfO .=	$list_id . "\n";
    3001. 

  3001. 		$LeaD_InfO .=	$gmt_offset_now . "\n";
    3002. 

  3002. 		$LeaD_InfO .=	$phone_code . "\n";
    3003. 

  3003. 		$LeaD_InfO .=	$phone_number . "\n";
    3004. 

  3004. 		$LeaD_InfO .=	$title . "\n";
    3005. 

  3005. 		$LeaD_InfO .=	$first_name . "\n";
    3006. 

  3006. 		$LeaD_InfO .=	$middle_initial . "\n";
    3007. 

  3007. 		$LeaD_InfO .=	$last_name . "\n";
    3008. 

  3008. 		$LeaD_InfO .=	$address1 . "\n";
    3009. 

  3009. 		$LeaD_InfO .=	$address2 . "\n";
    3010. 

  3010. 		$LeaD_InfO .=	$address3 . "\n";
    3011. 

  3011. 		$LeaD_InfO .=	$city . "\n";
    3012. 

  3012. 		$LeaD_InfO .=	$state . "\n";
    3013. 

  3013. 		$LeaD_InfO .=	$province . "\n";
    3014. 

  3014. 		$LeaD_InfO .=	$postal_code . "\n";
    3015. 

  3015. 		$LeaD_InfO .=	$country_code . "\n";
    3016. 

  3016. 		$LeaD_InfO .=	$gender . "\n";
    3017. 

  3017. 		$LeaD_InfO .=	$date_of_birth . "\n";
    3018. 

  3018. 		$LeaD_InfO .=	$alt_phone . "\n";
    3019. 

  3019. 		$LeaD_InfO .=	$email . "\n";
    3020. 

  3020. 		$LeaD_InfO .=	$security . "\n";
    3021. 

  3021. 		$LeaD_InfO .=	$comments . "\n";
    3022. 

  3022. 		$LeaD_InfO .=	$called_count . "\n";
    3023. 

  3023. 		$LeaD_InfO .=	$CBentry_time . "\n";
    3024. 

  3024. 		$LeaD_InfO .=	$CBcallback_time . "\n";
    3025. 

  3025. 		$LeaD_InfO .=	$CBuser . "\n";
    3026. 

  3026. 		$LeaD_InfO .=	$CBcomments . "\n";
    3027. 

  3027. 		$LeaD_InfO .=	$dialed_number . "\n";
    3028. 

  3028. 		$LeaD_InfO .=	$dialed_label . "\n";
    3029. 

  3029. 		$LeaD_InfO .=	$source_id . "\n";
    3030. 

  3030. 		$LeaD_InfO .=	$alt_phone_code . "\n";
    3031. 

  3031. 		$LeaD_InfO .=	$alt_phone_number . "\n";
    3032. 

  3032. 		$LeaD_InfO .=	$alt_phone_note . "\n";
    3033. 

  3033. 		$LeaD_InfO .=	$alt_phone_active . "\n";
    3034. 

  3034. 		$LeaD_InfO .=	$alt_phone_count . "\n";
    3035. 

    3036. 

  3036. 		echo $LeaD_InfO;
    3037. 

    3038. 

    3039. 

    3040. 

  3040. 		$wait_sec=0;
    3041. 

  3041. 		$StarTtime = date("U");
    3042. 

  3042. 		$stmt = "select wait_epoch,wait_sec from vicidial_agent_log where agent_log_id='$agent_log_id';";
    3043. 

  3043. 		if ($DB) {echo "$stmt\n";}
    3044. 

  3044. 		$rslt=mysql_query($stmt, $link);
    3045. 

  3045. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00123',$user,$server_ip,$session_name,$one_mysql_log);}
    3046. 

  3046. 		$VDpr_ct = mysql_num_rows($rslt);
    3047. 

  3047. 		if ($VDpr_ct > 0)
    3048. 

  3048. 			{
    3049. 

  3049. 			$row=mysql_fetch_row($rslt);
    3050. 

  3050. 			$wait_sec = (($StarTtime - $row[0]) + $row[1]);
    3051. 

  3051. 			}
    3052. 

  3052. 		$stmt="UPDATE vicidial_agent_log set wait_sec='$wait_sec',talk_epoch='$StarTtime',lead_id='$lead_id' where agent_log_id='$agent_log_id';";
    3053. 

  3053. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3054. 

  3054. 		$rslt=mysql_query($stmt, $link);
    3055. 

  3055. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00124',$user,$server_ip,$session_name,$one_mysql_log);}
    3056. 

    3057. 

  3057. 		### If CALLBK, change vicidial_callback record to INACTIVE
    3058. 

  3058. 		if (eregi("CALLBK|CBHOLD", $dispo))
    3059. 

  3059. 			{
    3060. 

  3060. 			$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='$lead_id' and status NOT IN('INACTIVE','DEAD','ARCHIVE');";
    3061. 

  3061. 				if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3062. 

  3062. 			$rslt=mysql_query($stmt, $link);
    3063. 

  3063. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00125',$user,$server_ip,$session_name,$one_mysql_log);}
    3064. 

  3064. 			}
    3065. 

    3066. 

  3066. 		##### check if system is set to generate logfile for transfers
    3067. 

  3067. 		$stmt="SELECT enable_agc_xfer_log FROM system_settings;";
    3068. 

  3068. 		$rslt=mysql_query($stmt, $link);
    3069. 

  3069. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00126',$user,$server_ip,$session_name,$one_mysql_log);}
    3070. 

  3070. 		if ($DB) {echo "$stmt\n";}
    3071. 

  3071. 		$enable_agc_xfer_log_ct = mysql_num_rows($rslt);
    3072. 

  3072. 		if ($enable_agc_xfer_log_ct > 0)
    3073. 

  3073. 			{
    3074. 

  3074. 			$row=mysql_fetch_row($rslt);
    3075. 

  3075. 			$enable_agc_xfer_log =$row[0];
    3076. 

  3076. 			}
    3077. 

    3078. 

  3078. 		if ( ($WeBRooTWritablE > 0) and ($enable_agc_xfer_log > 0) )
    3079. 

  3079. 			{
    3080. 

  3080. 			#	DATETIME|campaign|lead_id|phone_number|user|type
    3081. 

  3081. 			#	2007-08-22 11:11:11|TESTCAMP|65432|3125551212|1234|A
    3082. 

  3082. 			$fp = fopen ("./xfer_log.txt", "a");
    3083. 

  3083. 			fwrite ($fp, "$NOW_TIME|$campaign|$lead_id|$phone_number|$user|$Ctype|$callerid|$uniqueid\n");
    3084. 

  3084. 			fclose($fp);
    3085. 

  3085. 			}
    3086. 

    3087. 

  3087. 		}
    3088. 

  3088. 		else
    3089. 

  3089. 		{
    3090. 

  3090. 		echo "0\n";
    3091. 

  3091. 	#	echo "No calls in QUEUE for $user on $server_ip\n";
    3092. 

  3092. 		exit;
    3093. 

  3093. 		}
    3094. 

  3094. 	}
    3095. 

  3095. }
    3096. 

    3097. 

    3098. 

  3098. ################################################################################
    3099. 

  3099. ### userLOGout - Logs the user out of VICIDiaL client, deleting db records and 
    3100. 

  3100. ###              inserting into vicidial_user_log
    3101. 

  3101. ################################################################################
    3102. 

  3102. if ($ACTION == 'userLOGout')
    3103. 

  3103. {
    3104. 

  3104. 	$MT[0]='';
    3105. 

  3105. 	$row='';   $rowx='';
    3106. 

  3106. if ( (strlen($campaign)<1) || (strlen($conf_exten)<1) )
    3107. 

  3107. 	{
    3108. 

  3108. 	echo "NO\n";
    3109. 

  3109. 	echo "campaign $campaign or conf_exten $conf_exten is not valid\n";
    3110. 

  3110. 	exit;
    3111. 

  3111. 	}
    3112. 

  3112. else
    3113. 

  3113. 	{
    3114. 

  3114. 		$user_group='';
    3115. 

  3115. 		$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
    3116. 

  3116. 		$rslt=mysql_query($stmt, $link);
    3117. 

  3117. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00127',$user,$server_ip,$session_name,$one_mysql_log);}
    3118. 

  3118. 		if ($DB) {echo "$stmt\n";}
    3119. 

  3119. 		$ug_record_ct = mysql_num_rows($rslt);
    3120. 

  3120. 		if ($ug_record_ct > 0)
    3121. 

  3121. 			{
    3122. 

  3122. 			$row=mysql_fetch_row($rslt);
    3123. 

  3123. 			$user_group =		trim("$row[0]");
    3124. 

  3124. 			}
    3125. 

  3125. 	##### Insert a LOGOUT record into the user log
    3126. 

  3126. 	$stmt="INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group) values('$user','LOGOUT','$campaign','$NOW_TIME','$StarTtime','$user_group');";
    3127. 

  3127. 	if ($DB) {echo "$stmt\n";}
    3128. 

  3128. 	$rslt=mysql_query($stmt, $link);
    3129. 

  3129. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00128',$user,$server_ip,$session_name,$one_mysql_log);}
    3130. 

  3130. 	$vul_insert = mysql_affected_rows($link);
    3131. 

    3132. 

  3132. 	if ($no_delete_sessions < 1)
    3133. 

  3133. 		{
    3134. 

  3134. 		##### Remove the reservation on the vicidial_conferences meetme room
    3135. 

  3135. 		$stmt="UPDATE vicidial_conferences set extension='' where server_ip='$server_ip' and conf_exten='$conf_exten';";
    3136. 

  3136. 		if ($DB) {echo "$stmt\n";}
    3137. 

  3137. 		$rslt=mysql_query($stmt, $link);
    3138. 

  3138. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00129',$user,$server_ip,$session_name,$one_mysql_log);}
    3139. 

  3139. 		$vc_remove = mysql_affected_rows($link);
    3140. 

  3140. 		}
    3141. 

    3142. 

  3142. 	##### Delete the vicidial_live_agents record for this session
    3143. 

  3143. 	$stmt="DELETE from vicidial_live_agents where server_ip='$server_ip' and user ='$user';";
    3144. 

  3144. 	if ($DB) {echo "$stmt\n";}
    3145. 

  3145. 	$rslt=mysql_query($stmt, $link);
    3146. 

  3146. 		if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00130',$user,$server_ip,$session_name,$one_mysql_log);}
    3147. 

  3147. 			$retry_count=0;
    3148. 

  3148. 			while ( ($errno > 0) and ($retry_count < 9) )
    3149. 

  3149. 				{
    3150. 

  3150. 				$rslt=mysql_query($stmt, $link);
    3151. 

  3151. 				$one_mysql_log=1;
    3152. 

  3152. 				$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9130$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    3153. 

  3153. 				$one_mysql_log=0;
    3154. 

  3154. 				$retry_count++;
    3155. 

  3155. 				}
    3156. 

  3156. 	$vla_delete = mysql_affected_rows($link);
    3157. 

    3158. 

  3158. 	##### Delete the vicidial_live_inbound_agents records for this session
    3159. 

  3159. 	$stmt="DELETE from vicidial_live_inbound_agents where user ='$user';";
    3160. 

  3160. 	if ($DB) {echo "$stmt\n";}
    3161. 

  3161. 	$rslt=mysql_query($stmt, $link);
    3162. 

  3162. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00131',$user,$server_ip,$session_name,$one_mysql_log);}
    3163. 

  3163. 	$vlia_delete = mysql_affected_rows($link);
    3164. 

    3165. 

  3165. 	##### Delete the web_client_sessions
    3166. 

  3166. 	$stmt="DELETE from web_client_sessions where server_ip='$server_ip' and session_name ='$session_name';";
    3167. 

  3167. 	if ($DB) {echo "$stmt\n";}
    3168. 

  3168. 	$rslt=mysql_query($stmt, $link);
    3169. 

  3169. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00132',$user,$server_ip,$session_name,$one_mysql_log);}
    3170. 

  3170. 	$wcs_delete = mysql_affected_rows($link);
    3171. 

    3172. 

  3172. 	##### Hangup the client phone
    3173. 

  3173. 	$stmt="SELECT channel FROM live_sip_channels where server_ip = '$server_ip' and channel LIKE \"$protocol/$extension%\" order by channel desc;";
    3174. 

  3174. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3175. 

  3175. 	$rslt=mysql_query($stmt, $link);
    3176. 

  3176. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00133',$user,$server_ip,$session_name,$one_mysql_log);}
    3177. 

  3177. 	if ($rslt) 
    3178. 

  3178. 		{
    3179. 

  3179. 		$row=mysql_fetch_row($rslt);
    3180. 

  3180. 		$agent_channel = "$row[0]";
    3181. 

  3181. 		if ($format=='debug') {echo "\n<!-- $row[0] -->";}
    3182. 

  3182. 		$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','ULGH3459$StarTtime','Channel: $agent_channel','','','','','','','','','');";
    3183. 

  3183. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3184. 

  3184. 		$rslt=mysql_query($stmt, $link);
    3185. 

  3185. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00134',$user,$server_ip,$session_name,$one_mysql_log);}
    3186. 

  3186. 		}
    3187. 

    3188. 

  3188. 	if ($LogouTKicKAlL > 0)
    3189. 

  3189. 		{
    3190. 

  3190. 		$local_DEF = 'Local/5555';
    3191. 

  3191. 		$local_AMP = '@';
    3192. 

  3192. 		$kick_local_channel = "$local_DEF$conf_exten$local_AMP$ext_context";
    3193. 

  3193. 		$queryCID = "ULGH3458$StarTtime";
    3194. 

    3195. 

  3195. 		$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','$channel','$exten');";
    3196. 

  3196. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3197. 

  3197. 		$rslt=mysql_query($stmt, $link);
    3198. 

  3198. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00135',$user,$server_ip,$session_name,$one_mysql_log);}
    3199. 

  3199. 		}
    3200. 

    3201. 

  3201. 	$pause_sec=0;
    3202. 

  3202. 	$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch from vicidial_agent_log where agent_log_id='$agent_log_id';";
    3203. 

  3203. 	if ($DB) {echo "$stmt\n";}
    3204. 

  3204. 	$rslt=mysql_query($stmt, $link);
    3205. 

  3205. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00136',$user,$server_ip,$session_name,$one_mysql_log);}
    3206. 

  3206. 	$VDpr_ct = mysql_num_rows($rslt);
    3207. 

  3207. 	if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
    3208. 

  3208. 		{
    3209. 

  3209. 		$row=mysql_fetch_row($rslt);
    3210. 

  3210. 		$pause_sec = (($StarTtime - $row[0]) + $row[1]);
    3211. 

    3212. 

  3212. 		$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
    3213. 

  3213. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3214. 

  3214. 		$rslt=mysql_query($stmt, $link);
    3215. 

  3215. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00137',$user,$server_ip,$session_name,$one_mysql_log);}
    3216. 

  3216. 		}
    3217. 

    3218. 

  3218. 		if ($vla_delete > 0) 
    3219. 

  3219. 			{
    3220. 

  3220. 			#############################################
    3221. 

  3221. 			##### START QUEUEMETRICS LOGGING LOOKUP #####
    3222. 

  3222. 			$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages FROM system_settings;";
    3223. 

  3223. 			$rslt=mysql_query($stmt, $link);
    3224. 

  3224. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00138',$user,$server_ip,$session_name,$one_mysql_log);}
    3225. 

  3225. 			if ($DB) {echo "$stmt\n";}
    3226. 

  3226. 			$qm_conf_ct = mysql_num_rows($rslt);
    3227. 

  3227. 			$i=0;
    3228. 

  3228. 			while ($i < $qm_conf_ct)
    3229. 

  3229. 				{
    3230. 

  3230. 				$row=mysql_fetch_row($rslt);
    3231. 

  3231. 				$enable_queuemetrics_logging =	$row[0];
    3232. 

  3232. 				$queuemetrics_server_ip	=		$row[1];
    3233. 

  3233. 				$queuemetrics_dbname =			$row[2];
    3234. 

  3234. 				$queuemetrics_login	=			$row[3];
    3235. 

  3235. 				$queuemetrics_pass =			$row[4];
    3236. 

  3236. 				$queuemetrics_log_id =			$row[5];
    3237. 

  3237. 				$allow_sipsak_messages =		$row[6];
    3238. 

  3238. 				$i++;
    3239. 

  3239. 				}
    3240. 

  3240. 			##### END QUEUEMETRICS LOGGING LOOKUP #####
    3241. 

  3241. 			###########################################
    3242. 

  3242. 			if ( ($enable_sipsak_messages > 0) and ($allow_sipsak_messages > 0) and (eregi("SIP",$protocol)) )
    3243. 

  3243. 				{
    3244. 

  3244. 				$SIPSAK_message = 'LOGGED OUT';
    3245. 

  3245. 				passthru("/usr/local/bin/sipsak -M -O desktop -B \"$SIPSAK_message\" -r 5060 -s sip:$extension@$phone_ip > /dev/null");
    3246. 

  3246. 				}
    3247. 

    3248. 

  3248. 			if ($enable_queuemetrics_logging > 0)
    3249. 

  3249. 				{
    3250. 

  3250. 				$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    3251. 

  3251. 				mysql_select_db("$queuemetrics_dbname", $linkB);
    3252. 

    3253. 

  3253. 			#	$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$campaign',agent='Agent/$user',verb='PAUSE',serverid='1';";
    3254. 

  3254. 			#	if ($DB) {echo "$stmt\n";}
    3255. 

  3255. 			#	
    3256. 

  3256. 			#	$rslt=mysql_query($stmt, $linkB);
    3257. 

  3257. 			#	$affected_rows = mysql_affected_rows($linkB);
    3258. 

    3259. 

  3259. 				$stmt = "SELECT time_id FROM queue_log where agent='Agent/$user' and verb='AGENTLOGIN' order by time_id desc limit 1;";
    3260. 

  3260. 				$rslt=mysql_query($stmt, $linkB);
    3261. 

  3261. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00139',$user,$server_ip,$session_name,$one_mysql_log);}
    3262. 

  3262. 				if ($DB) {echo "$stmt\n";}
    3263. 

  3263. 				echo "$stmt\n";
    3264. 

  3264. 				$li_conf_ct = mysql_num_rows($rslt);
    3265. 

  3265. 				$i=0;
    3266. 

  3266. 				while ($i < $li_conf_ct)
    3267. 

  3267. 					{
    3268. 

  3268. 					$row=mysql_fetch_row($rslt);
    3269. 

  3269. 					$logintime =	$row[0];
    3270. 

  3270. 					$i++;
    3271. 

  3271. 					}
    3272. 

    3273. 

  3273. 				$time_logged_in = ($StarTtime - $logintime);
    3274. 

  3274. 				if ($time_logged_in > 1000000) {$time_logged_in=1;}
    3275. 

    3276. 

  3276. 				$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='AGENTLOGOFF',data1='$user$agents',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
    3277. 

  3277. 				if ($DB) {echo "$stmt\n";}
    3278. 

  3278. 				$rslt=mysql_query($stmt, $linkB);
    3279. 

  3279. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00140',$user,$server_ip,$session_name,$one_mysql_log);}
    3280. 

  3280. 				$affected_rows = mysql_affected_rows($linkB);
    3281. 

    3282. 

  3282. 				mysql_close($linkB);
    3283. 

  3283. 				}
    3284. 

  3284. 			}
    3285. 

    3286. 

  3286. 	echo "$vul_insert|$vc_remove|$vla_delete|$wcs_delete|$agent_channel|$vlia_delete\n";
    3287. 

  3287. 	}
    3288. 

  3288. }
    3289. 

    3290. 

    3291. 

  3291. ################################################################################
    3292. 

  3292. ### updateDISPO - update the vicidial_list table to reflect the agent choice of
    3293. 

  3293. ###               call disposition for that leand
    3294. 

  3294. ################################################################################
    3295. 

  3295. if ($ACTION == 'updateDISPO')
    3296. 

  3296. {
    3297. 

  3297. 	$MT[0]='';
    3298. 

  3298. 	$row='';   $rowx='';
    3299. 

  3299. 	if ( (strlen($dispo_choice)<1) || (strlen($lead_id)<1) )
    3300. 

  3300. 	{
    3301. 

  3301. 	echo "Dispo Choice $dispo or lead_id $lead_id is not valid\n";
    3302. 

  3302. 	exit;
    3303. 

  3303. 	}
    3304. 

  3304. 	else
    3305. 

  3305. 	{
    3306. 

  3306. 	### update the comments in vicidial_live_agents record
    3307. 

  3307. 	$stmt = "UPDATE vicidial_live_agents set lead_id=0,external_hangup=0,external_status='' where user='$user' and server_ip='$server_ip';";
    3308. 

  3308. 	if ($DB) {echo "$stmt\n";}
    3309. 

  3309. 	$rslt=mysql_query($stmt, $link);
    3310. 

  3310. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00141',$user,$server_ip,$session_name,$one_mysql_log);}
    3311. 

  3311. 			$retry_count=0;
    3312. 

  3312. 			while ( ($errno > 0) and ($retry_count < 9) )
    3313. 

  3313. 				{
    3314. 

  3314. 				$rslt=mysql_query($stmt, $link);
    3315. 

  3315. 				$one_mysql_log=1;
    3316. 

  3316. 				$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9141$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    3317. 

  3317. 				$one_mysql_log=0;
    3318. 

  3318. 				$retry_count++;
    3319. 

  3319. 				}
    3320. 

    3321. 

  3321. 	$stmt="UPDATE vicidial_list set status='$dispo_choice', user='$user' where lead_id='$lead_id';";
    3322. 

  3322. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3323. 

  3323. 	$rslt=mysql_query($stmt, $link);
    3324. 

  3324. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00142',$user,$server_ip,$session_name,$one_mysql_log);}
    3325. 

    3326. 

  3326. 	$stmt = "select count(*) from vicidial_inbound_groups where group_id='$stage';";
    3327. 

  3327. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3328. 

  3328. 	$rslt=mysql_query($stmt, $link);
    3329. 

  3329. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00143',$user,$server_ip,$session_name,$one_mysql_log);}
    3330. 

  3330. 		$row=mysql_fetch_row($rslt);
    3331. 

  3331. 	if ($row[0] > 0)
    3332. 

  3332. 		{
    3333. 

  3333. 		$stmt = "UPDATE vicidial_closer_log set status='$dispo_choice' where lead_id='$lead_id' and user='$user' order by closecallid desc limit 1;";
    3334. 

  3334. 		if ($DB) {echo "$stmt\n";}
    3335. 

  3335. 		$rslt=mysql_query($stmt, $link);
    3336. 

  3336. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00144',$user,$server_ip,$session_name,$one_mysql_log);}
    3337. 

  3337. 		}
    3338. 

  3338. 	else
    3339. 

  3339. 		{
    3340. 

  3340. 		$stmt="UPDATE vicidial_log set status='$dispo_choice' where lead_id='$lead_id' and user='$user' order by uniqueid desc limit 1;";
    3341. 

  3341. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3342. 

  3342. 		$rslt=mysql_query($stmt, $link);
    3343. 

  3343. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00145',$user,$server_ip,$session_name,$one_mysql_log);}
    3344. 

  3344. 		}
    3345. 

    3346. 

  3346. 	### find all DNC-type statuses in the system
    3347. 

  3347. 	if ( ($use_internal_dnc=='Y') or ($use_campaign_dnc=='Y') )
    3348. 

  3348. 		{
    3349. 

  3349. 		$DNC_string_check = '|';
    3350. 

  3350. 		$stmt = "SELECT status FROM vicidial_statuses where dnc='Y';";
    3351. 

  3351. 		$rslt=mysql_query($stmt, $link);
    3352. 

  3352. 	if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00195',$user,$server_ip,$session_name,$one_mysql_log);}
    3353. 

  3353. 		if ($DB) {echo "$stmt\n";}
    3354. 

  3354. 		$dncvs_ct = mysql_num_rows($rslt);
    3355. 

  3355. 		$i=0;
    3356. 

  3356. 		while ($i < $dncvs_ct)
    3357. 

  3357. 			{
    3358. 

  3358. 			$row=mysql_fetch_row($rslt);
    3359. 

  3359. 			$DNC_string_check .= "$row[0]|";
    3360. 

  3360. 			$i++;
    3361. 

  3361. 			}
    3362. 

    3363. 

  3363. 		$stmt = "SELECT status FROM vicidial_campaign_statuses where dnc='Y';";
    3364. 

  3364. 		$rslt=mysql_query($stmt, $link);
    3365. 

  3365. 	if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00196',$user,$server_ip,$session_name,$one_mysql_log);}
    3366. 

  3366. 		if ($DB) {echo "$stmt\n";}
    3367. 

  3367. 		$dncvcs_ct = mysql_num_rows($rslt);
    3368. 

  3368. 		$i=0;
    3369. 

  3369. 		while ($i < $dncvcs_ct)
    3370. 

  3370. 			{
    3371. 

  3371. 			$row=mysql_fetch_row($rslt);
    3372. 

  3372. 			$DNC_string_check .= "$row[0]|";
    3373. 

  3373. 			$i++;
    3374. 

  3374. 			}
    3375. 

    3376. 

  3376. 	#	echo "$DNC_string_check";
    3377. 

  3377. 		}
    3378. 

    3379. 

  3379. 	$insert_into_dnc=0;
    3380. 

  3380. 	if ( ($use_internal_dnc=='Y') and (eregi("\|$dispo_choice\|", $DNC_string_check) ) )
    3381. 

  3381. 		{
    3382. 

  3382. 		$stmt = "select phone_number from vicidial_list where lead_id='$lead_id';";
    3383. 

  3383. 		if ($DB) {echo "$stmt\n";}
    3384. 

  3384. 		$rslt=mysql_query($stmt, $link);
    3385. 

  3385. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00146',$user,$server_ip,$session_name,$one_mysql_log);}
    3386. 

  3386. 			$row=mysql_fetch_row($rslt);
    3387. 

  3387. 		$stmt="INSERT INTO vicidial_dnc (phone_number) values('$row[0]');";
    3388. 

  3388. 		$rslt=mysql_query($stmt, $link);
    3389. 

  3389. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00147',$user,$server_ip,$session_name,$one_mysql_log);}
    3390. 

  3390. 		if ($DB) {echo "$stmt\n";}
    3391. 

  3391. 		$insert_into_dnc++;
    3392. 

  3392. 		}
    3393. 

  3393. 	if ( ($use_campaign_dnc=='Y') and (eregi("\|$dispo_choice\|", $DNC_string_check) ) )
    3394. 

  3394. 		{
    3395. 

  3395. 		$stmt = "select phone_number from vicidial_list where lead_id='$lead_id';";
    3396. 

  3396. 		if ($DB) {echo "$stmt\n";}
    3397. 

  3397. 		$rslt=mysql_query($stmt, $link);
    3398. 

  3398. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00148',$user,$server_ip,$session_name,$one_mysql_log);}
    3399. 

  3399. 			$row=mysql_fetch_row($rslt);
    3400. 

  3400. 		$stmt="INSERT INTO vicidial_campaign_dnc (phone_number,campaign_id) values('$row[0]','$campaign');";
    3401. 

  3401. 		$rslt=mysql_query($stmt, $link);
    3402. 

  3402. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00149',$user,$server_ip,$session_name,$one_mysql_log);}
    3403. 

  3403. 		if ($DB) {echo "$stmt\n";}
    3404. 

  3404. 		$insert_into_dnc++;
    3405. 

  3405. 		}
    3406. 

  3406. 	}
    3407. 

    3408. 

  3408. 	$dispo_sec=0;
    3409. 

  3409. 	$dispo_epochSQL='';
    3410. 

  3410. 	$StarTtime = date("U");
    3411. 

  3411. 	$stmt = "select dispo_epoch,dispo_sec,talk_epoch from vicidial_agent_log where agent_log_id='$agent_log_id';";
    3412. 

  3412. 	if ($DB) {echo "$stmt\n";}
    3413. 

  3413. 	$rslt=mysql_query($stmt, $link);
    3414. 

  3414. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00150',$user,$server_ip,$session_name,$one_mysql_log);}
    3415. 

  3415. 	$VDpr_ct = mysql_num_rows($rslt);
    3416. 

  3416. 	if ($VDpr_ct > 0)
    3417. 

  3417. 		{
    3418. 

  3418. 		$row=mysql_fetch_row($rslt);
    3419. 

  3419. 		if ( (eregi("NULL",$row[0])) or ($row[0] < 1000) )
    3420. 

  3420. 			{
    3421. 

  3421. 			$dispo_epochSQL=",dispo_epoch='$StarTtime'";
    3422. 

  3422. 			$row[0]=$row[2];
    3423. 

  3423. 			}
    3424. 

  3424. 		$dispo_sec = (($StarTtime - $row[0]) + $row[1]);
    3425. 

  3425. 		}
    3426. 

  3426. 	$stmt="UPDATE vicidial_agent_log set dispo_sec='$dispo_sec',status='$dispo_choice' $dispo_epochSQL where agent_log_id='$agent_log_id';";
    3427. 

  3427. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3428. 

  3428. 	$rslt=mysql_query($stmt, $link);
    3429. 

  3429. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00151',$user,$server_ip,$session_name,$one_mysql_log);}
    3430. 

    3431. 

  3431. 		$user_group='';
    3432. 

  3432. 		$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
    3433. 

  3433. 		$rslt=mysql_query($stmt, $link);
    3434. 

  3434. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00152',$user,$server_ip,$session_name,$one_mysql_log);}
    3435. 

  3435. 		if ($DB) {echo "$stmt\n";}
    3436. 

  3436. 		$ug_record_ct = mysql_num_rows($rslt);
    3437. 

  3437. 		if ($ug_record_ct > 0)
    3438. 

  3438. 			{
    3439. 

  3439. 			$row=mysql_fetch_row($rslt);
    3440. 

  3440. 			$user_group =		trim("$row[0]");
    3441. 

  3441. 			}
    3442. 

    3443. 

  3443. 	if ($auto_dial_level < 1)
    3444. 

  3444. 		{
    3445. 

  3445. 		$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group) values('$user','$server_ip','$NOW_TIME','$campaign','$StarTtime','0','$StarTtime','$user_group');";
    3446. 

  3446. 		if ($DB) {echo "$stmt\n";}
    3447. 

  3447. 		$rslt=mysql_query($stmt, $link);
    3448. 

  3448. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00153',$user,$server_ip,$session_name,$one_mysql_log);}
    3449. 

  3449. 		$affected_rows = mysql_affected_rows($link);
    3450. 

  3450. 		$agent_log_id = mysql_insert_id($link);
    3451. 

  3451. 		}
    3452. 

    3453. 

  3453. 	### CALLBACK ENTRY
    3454. 

  3454. 	if ( ($dispo_choice == 'CBHOLD') and (strlen($CallBackDatETimE)>10) )
    3455. 

  3455. 		{
    3456. 

  3456. 		$comments = eregi_replace('"','',$comments);
    3457. 

  3457. 		$comments = eregi_replace("'",'',$comments);
    3458. 

  3458. 		$comments = eregi_replace(';','',$comments);
    3459. 

  3459. 		$comments = eregi_replace("\\\\",' ',$comments);
    3460. 

  3460. 		$stmt="INSERT INTO vicidial_callbacks (lead_id,list_id,campaign_id,status,entry_time,callback_time,user,recipient,comments,user_group) values('$lead_id','$list_id','$campaign','ACTIVE','$NOW_TIME','$CallBackDatETimE','$user','$recipient','$comments','$user_group');";
    3461. 

  3461. 		if ($DB) {echo "$stmt\n";}
    3462. 

  3462. 		$rslt=mysql_query($stmt, $link);
    3463. 

  3463. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00154',$user,$server_ip,$session_name,$one_mysql_log);}
    3464. 

  3464. 		}
    3465. 

    3466. 

  3466. 	$stmt="SELECT auto_alt_dial_statuses from vicidial_campaigns where campaign_id='$campaign';";
    3467. 

  3467. 	$rslt=mysql_query($stmt, $link);
    3468. 

  3468. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00155',$user,$server_ip,$session_name,$one_mysql_log);}
    3469. 

  3469. 	$row=mysql_fetch_row($rslt);
    3470. 

    3471. 

  3471. 	if ( ($auto_dial_level > 0) and (ereg(" $dispo_choice ",$row[0])) )
    3472. 

  3472. 		{
    3473. 

  3473. 		$stmt = "select count(*) from vicidial_hopper where lead_id='$lead_id' and status='HOLD';";
    3474. 

  3474. 		if ($DB) {echo "$stmt\n";}
    3475. 

  3475. 		$rslt=mysql_query($stmt, $link);
    3476. 

  3476. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00156',$user,$server_ip,$session_name,$one_mysql_log);}
    3477. 

  3477. 		$row=mysql_fetch_row($rslt);
    3478. 

    3479. 

  3479. 		if ($row[0] > 0)
    3480. 

  3480. 			{
    3481. 

  3481. 			$stmt="UPDATE vicidial_hopper set status='READY' where lead_id='$lead_id' and status='HOLD' limit 1;";
    3482. 

  3482. 				if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3483. 

  3483. 			$rslt=mysql_query($stmt, $link);
    3484. 

  3484. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00157',$user,$server_ip,$session_name,$one_mysql_log);}
    3485. 

  3485. 			}
    3486. 

  3486. 		}
    3487. 

  3487. 	else
    3488. 

  3488. 		{
    3489. 

  3489. 		$stmt="DELETE from vicidial_hopper where lead_id='$lead_id' and status='HOLD';";
    3490. 

  3490. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    3491. 

  3491. 		$rslt=mysql_query($stmt, $link);
    3492. 

  3492. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00158',$user,$server_ip,$session_name,$one_mysql_log);}
    3493. 

  3493. 		}
    3494. 

    3495. 

  3495. 	####### START Vtiger Call Logging #######
    3496. 

  3496. 	$stmt = "SELECT enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url FROM system_settings;";
    3497. 

  3497. 	$rslt=mysql_query($stmt, $link);
    3498. 

  3498. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00197',$user,$server_ip,$session_name,$one_mysql_log);}
    3499. 

  3499. 	$ss_conf_ct = mysql_num_rows($rslt);
    3500. 

  3500. 	if ($ss_conf_ct > 0)
    3501. 

  3501. 		{
    3502. 

  3502. 		$row=mysql_fetch_row($rslt);
    3503. 

  3503. 		$enable_vtiger_integration =	$row[0];
    3504. 

  3504. 		$vtiger_server_ip	=			$row[1];
    3505. 

  3505. 		$vtiger_dbname =				$row[2];
    3506. 

  3506. 		$vtiger_login =					$row[3];
    3507. 

  3507. 		$vtiger_pass =					$row[4];
    3508. 

  3508. 		$vtiger_url =					$row[5];
    3509. 

  3509. 		}
    3510. 

    3511. 

  3511. 	if ($enable_vtiger_integration > 0)
    3512. 

  3512. 		{
    3513. 

  3513. 		$stmt = "SELECT vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_search_dead,vtiger_status_call FROM vicidial_campaigns where campaign_id='$campaign';";
    3514. 

  3514. 		$rslt=mysql_query($stmt, $link);
    3515. 

  3515. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00198',$user,$server_ip,$session_name,$one_mysql_log);}
    3516. 

  3516. 		$vtc_conf_ct = mysql_num_rows($rslt);
    3517. 

  3517. 		if ($vtc_conf_ct > 0)
    3518. 

  3518. 			{
    3519. 

  3519. 			$row=mysql_fetch_row($rslt);
    3520. 

  3520. 			$vtiger_search_category =		$row[0];
    3521. 

  3521. 			$vtiger_create_call_record =	$row[1];
    3522. 

  3522. 			$vtiger_create_lead_record =	$row[2];
    3523. 

  3523. 			$vtiger_search_dead =			$row[3];
    3524. 

  3524. 			$vtiger_status_call =			$row[4];
    3525. 

  3525. 			}
    3526. 

  3526. 		if ( (ereg('ACCTID',$vtiger_search_category)) or (ereg('ACCOUNT',$vtiger_search_category)) )
    3527. 

  3527. 			{
    3528. 

  3528. 			### find the full status name for this status
    3529. 

  3529. 			$stmt = "select status_name from vicidial_statuses where status='$dispo_choice';";
    3530. 

  3530. 			if ($DB) {echo "$stmt\n";}
    3531. 

  3531. 			$rslt=mysql_query($stmt, $link);
    3532. 

  3532. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00211',$user,$server_ip,$session_name,$one_mysql_log);}
    3533. 

  3533. 			$vs_ct = mysql_num_rows($rslt);
    3534. 

  3534. 			if ($vs_ct > 0)
    3535. 

  3535. 				{
    3536. 

  3536. 				$row=mysql_fetch_row($rslt);
    3537. 

  3537. 				$status_name =		$row[0];
    3538. 

  3538. 				}
    3539. 

  3539. 			else
    3540. 

  3540. 				{
    3541. 

  3541. 				$stmt = "select status_name from vicidial_campaign_statuses where status='$dispo_choice' and campaign_id='$campaign';";
    3542. 

  3542. 				if ($DB) {echo "$stmt\n";}
    3543. 

  3543. 				$rslt=mysql_query($stmt, $link);
    3544. 

  3544. 					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00212',$user,$server_ip,$session_name,$one_mysql_log);}
    3545. 

  3545. 				$vs_ct = mysql_num_rows($rslt);
    3546. 

  3546. 				if ($vs_ct > 0)
    3547. 

  3547. 					{
    3548. 

  3548. 					$row=mysql_fetch_row($rslt);
    3549. 

  3549. 					$status_name =		$row[0];
    3550. 

  3550. 					}
    3551. 

  3551. 				}
    3552. 

  3552. 			if (strlen($status_name) < 1) {$status_name = $dispo_chioce;}
    3553. 

    3554. 

  3554. 			### connect to your vtiger database
    3555. 

  3555. 			$linkV=mysql_connect("$vtiger_server_ip", "$vtiger_login","$vtiger_pass");
    3556. 

  3556. 			if (!$linkV) {die("Could not connect: $vtiger_server_ip|$vtiger_dbname|$vtiger_login|$vtiger_pass" . mysql_error());}
    3557. 

  3557. 			mysql_select_db("$vtiger_dbname", $linkV);
    3558. 

    3559. 

  3559. 			$stmt = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$lead_id';";
    3560. 

  3560. 			$rslt=mysql_query($stmt, $link);
    3561. 

  3561. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00210',$user,$server_ip,$session_name,$one_mysql_log);}
    3562. 

  3562. 			$vlc_ct = mysql_num_rows($rslt);
    3563. 

  3563. 			if ($vlc_ct > 0)
    3564. 

  3564. 				{
    3565. 

  3565. 				$row=mysql_fetch_row($rslt);
    3566. 

  3566. 				$vendor_id =		$row[0];
    3567. 

  3567. 				}
    3568. 

    3569. 

  3569. 			# make sure the ID is present in Vtiger database as an account
    3570. 

  3570. 			$stmt="SELECT count(*) from vtiger_account where accountid='$vendor_id';";
    3571. 

  3571. 			if ($DB) {echo "$stmt\n";}
    3572. 

  3572. 			$rslt=mysql_query($stmt, $linkV);
    3573. 

  3573. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00199',$user,$server_ip,$session_name,$one_mysql_log);}
    3574. 

  3574. 			$row=mysql_fetch_row($rslt);
    3575. 

  3575. 			$VIDcount = $row[0];
    3576. 

  3576. 			if ($VIDcount > 0)
    3577. 

  3577. 				{
    3578. 

  3578. 				### create a call record in vtiger linked to the account
    3579. 

  3579. 				if (ereg('DISPO',$vtiger_create_call_record))
    3580. 

  3580. 					{
    3581. 

  3581. 					$TODAY = date("Y-m-d");
    3582. 

  3582. 					$HHMMnow = date("H:i");
    3583. 

  3583. 					$minute_old = mktime(date("H"), date("i")+5, date("s"), date("m"), date("d"),  date("Y"));
    3584. 

  3584. 					$HHMMend = date("H:i",$minute_old);
    3585. 

    3586. 

  3586. 					#Get logged in user ID
    3587. 

  3587. 					$stmt="SELECT id from vtiger_users where user_name='$user';";
    3588. 

  3588. 					if ($DB) {echo "$stmt\n";}
    3589. 

  3589. 					$rslt=mysql_query($stmt, $linkV);
    3590. 

  3590. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00200',$user,$server_ip,$session_name,$one_mysql_log);}
    3591. 

  3591. 					$row=mysql_fetch_row($rslt);
    3592. 

  3592. 					$user_id = $row[0];
    3593. 

    3594. 

  3594. 					## if numbered callback activity record, alter existing record
    3595. 

  3595. 					$vtiger_callback_modified=0;
    3596. 

  3596. 					if ($vtiger_callback_id > 0)
    3597. 

  3597. 						{
    3598. 

  3598. 						# make sure the ID is present in Vtiger database as an account
    3599. 

  3599. 						$stmt="SELECT count(*) from vtiger_seactivityrel where activityid='$vtiger_callback_id';";
    3600. 

  3600. 						if ($DB) {echo "$stmt\n";}
    3601. 

  3601. 						$rslt=mysql_query($stmt, $linkV);
    3602. 

  3602. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00213',$user,$server_ip,$session_name,$one_mysql_log);}
    3603. 

  3603. 						$vt_act_ct = mysql_num_rows($rslt);
    3604. 

  3604. 						if ($vt_act_ct > 0)
    3605. 

  3605. 							{
    3606. 

  3606. 							$row=mysql_fetch_row($rslt);
    3607. 

  3607. 							$activity_check = $row[0];
    3608. 

  3608. 							}
    3609. 

  3609. 						if ($activity_check > 0)
    3610. 

  3610. 							{
    3611. 

  3611. 							$act_description='';
    3612. 

  3612. 							$stmt="SELECT description from vtiger_crmentity where crmid='$vtiger_callback_id';";
    3613. 

  3613. 							if ($DB) {echo "$stmt\n";}
    3614. 

  3614. 							$rslt=mysql_query($stmt, $linkV);
    3615. 

  3615. 								if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00214',$user,$server_ip,$session_name,$one_mysql_log);}
    3616. 

  3616. 							$vt_actd_ct = mysql_num_rows($rslt);
    3617. 

  3617. 							if ($vt_actd_ct > 0)
    3618. 

  3618. 								{
    3619. 

  3619. 								$row=mysql_fetch_row($rslt);
    3620. 

  3620. 								$act_description = $row[0];
    3621. 

  3621. 								}
    3622. 

  3622. 							$act_subject='';
    3623. 

  3623. 							$stmt="SELECT subject from vtiger_activity where activityid='$vtiger_callback_id';";
    3624. 

  3624. 							if ($DB) {echo "$stmt\n";}
    3625. 

  3625. 							$rslt=mysql_query($stmt, $linkV);
    3626. 

  3626. 								if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00215',$user,$server_ip,$session_name,$one_mysql_log);}
    3627. 

  3627. 							$vt_actd_ct = mysql_num_rows($rslt);
    3628. 

  3628. 							if ($vt_actd_ct > 0)
    3629. 

  3629. 								{
    3630. 

  3630. 								$row=mysql_fetch_row($rslt);
    3631. 

  3631. 								$act_subject = $row[0];
    3632. 

  3632. 								}
    3633. 

    3634. 

  3634. 							$stmt = "UPDATE vtiger_crmentity SET modifiedby='$user_id', description='$act_description - VICIDIAL Call user $user',modifiedtime='$NOW_TIME',viewedtime='$NOW_TIME' where crmid='$vtiger_callback_id';";
    3635. 

  3635. 							if ($DB) {echo "|$stmt|\n";}
    3636. 

  3636. 							$rslt=mysql_query($stmt, $linkV);
    3637. 

  3637. 								if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00216',$user,$server_ip,$session_name,$one_mysql_log);}
    3638. 

  3638. 							$stmt = "UPDATE vtiger_activity SET subject='VC Call: $status_name - $act_subject',date_start='$TODAY',time_start='$HHMMnow',time_end='$HHMMend',eventstatus='Held' where activityid='$vtiger_callback_id';";
    3639. 

  3639. 							if ($DB) {echo "|$stmt|\n";}
    3640. 

  3640. 							$rslt=mysql_query($stmt, $linkV);
    3641. 

  3641. 								if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00217',$user,$server_ip,$session_name,$one_mysql_log);}
    3642. 

  3642. 							$vtiger_callback_modified=1;
    3643. 

  3643. 							}
    3644. 

  3644. 						}
    3645. 

    3646. 

  3646. 					## create new activity record
    3647. 

  3647. 					if ($vtiger_callback_modified < 1)
    3648. 

  3648. 						{
    3649. 

  3649. 						# Get next aviable id from vtiger_crmentity_seq to use as activityid in vtiger_crmentity	
    3650. 

  3650. 						$stmt="SELECT id from vtiger_crmentity_seq ;";
    3651. 

  3651. 						if ($DB) {echo "$stmt\n";}
    3652. 

  3652. 						$rslt=mysql_query($stmt, $linkV);
    3653. 

  3653. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00201',$user,$server_ip,$session_name,$one_mysql_log);}
    3654. 

  3654. 						$row=mysql_fetch_row($rslt);
    3655. 

  3655. 						$activityid = ($row[0] + 1);
    3656. 

    3657. 

  3657. 						# Increase next aviable crmid with 1 so next record gets proper id
    3658. 

  3658. 						$stmt="UPDATE vtiger_crmentity_seq SET id = '$activityid';";
    3659. 

  3659. 						if ($DB) {echo "$stmt\n";}
    3660. 

  3660. 						$rslt=mysql_query($stmt, $linkV);
    3661. 

  3661. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00202',$user,$server_ip,$session_name,$one_mysql_log);}
    3662. 

  3662. 						
    3663. 

  3663. 						#Insert values into vtiger_salesmanactivityrel
    3664. 

  3664. 						$stmt = "INSERT INTO vtiger_salesmanactivityrel SET smid='$user_id',activityid='$activityid';";
    3665. 

  3665. 						if ($DB) {echo "|$stmt|\n";}
    3666. 

  3666. 						$rslt=mysql_query($stmt, $linkV);
    3667. 

  3667. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00203',$user,$server_ip,$session_name,$one_mysql_log);}
    3668. 

  3668. 						
    3669. 

  3669. 						#Insert values into vtiger_seactivityrel
    3670. 

  3670. 						$stmt = "INSERT INTO vtiger_seactivityrel SET crmid='$vendor_id',activityid='$activityid';";
    3671. 

  3671. 						if ($DB) {echo "|$stmt|\n";}
    3672. 

  3672. 						$rslt=mysql_query($stmt, $linkV);
    3673. 

  3673. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00204',$user,$server_ip,$session_name,$one_mysql_log);}
    3674. 

  3674. 						
    3675. 

  3675. 						#Insert values into vtiger_crmentity
    3676. 

  3676. 						$stmt = "INSERT INTO vtiger_crmentity (crmid, smcreatorid, smownerid, modifiedby, setype, description, createdtime, modifiedtime, viewedtime, status, version, presence, deleted) VALUES ('$activityid', '$user_id', '$user_id','$user_id', 'Calendar', 'VICIDIAL Call user $user', '$NOW_TIME', '$NOW_TIME', '$NOW_TIME', NULL, '0', '1', '0');";
    3677. 

  3677. 						if ($DB) {echo "|$stmt|\n";}
    3678. 

  3678. 						$rslt=mysql_query($stmt, $linkV);
    3679. 

  3679. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00205',$user,$server_ip,$session_name,$one_mysql_log);}
    3680. 

    3681. 

  3681. 						#Insert values into vtiger_activity
    3682. 

  3682. 						$stmt = "INSERT INTO vtiger_activity SET activityid='$activityid',subject='VC Call: $status_name',activitytype='Call',date_start='$TODAY',due_date='$TODAY',time_start='$HHMMnow',time_end='$HHMMend',sendnotification='0',duration_hours='0',duration_minutes='1',status='',eventstatus='Held',priority='Medium',location='VICIDIAL User $user',notime='0',visibility='Public',recurringtype='--None--';";
    3683. 

  3683. 						if ($DB) {echo "|$stmt|\n";}
    3684. 

  3684. 						$rslt=mysql_query($stmt, $linkV);
    3685. 

  3685. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00206',$user,$server_ip,$session_name,$one_mysql_log);}
    3686. 

  3686. 						if ($DB) {echo "|$leadid|\n";}
    3687. 

  3687. 						}
    3688. 

  3688. 					}
    3689. 

  3689. 				### update the status of the record in vtiger
    3690. 

  3690. 				if (ereg('Y',$vtiger_status_call))
    3691. 

  3691. 					{
    3692. 

  3692. 					#Get logged in user ID
    3693. 

  3693. 					$stmt="SELECT id from vtiger_users where user_name='$user';";
    3694. 

  3694. 					if ($DB) {echo "$stmt\n";}
    3695. 

  3695. 					$rslt=mysql_query($stmt, $linkV);
    3696. 

  3696. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00207',$user,$server_ip,$session_name,$one_mysql_log);}
    3697. 

  3697. 					$row=mysql_fetch_row($rslt);
    3698. 

  3698. 					$user_id = $row[0];
    3699. 

    3700. 

  3700. 					#Update vtiger_crmentity
    3701. 

  3701. 					$stmt = "UPDATE vtiger_crmentity SET modifiedby='$user_id', modifiedtime='$NOW_TIME' where crmid='$vendor_id';";
    3702. 

  3702. 					if ($DB) {echo "|$stmt|\n";}
    3703. 

  3703. 					$rslt=mysql_query($stmt, $linkV);
    3704. 

  3704. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00208',$user,$server_ip,$session_name,$one_mysql_log);}
    3705. 

  3705. 					if ($DB) {echo "|$leadid|\n";}
    3706. 

    3707. 

  3707. 					if ($insert_into_dnc > 0) {$emailoptoutSQL = ", emailoptout='1'";}
    3708. 

  3708. 					#Update vtiger_account   dnc=emailoptout
    3709. 

  3709. 					$stmt = "UPDATE vtiger_account SET siccode='$status_name' $emailoptoutSQL where accountid='$vendor_id';";
    3710. 

  3710. 					if ($DB) {echo "|$stmt|\n";}
    3711. 

  3711. 					$rslt=mysql_query($stmt, $linkV);
    3712. 

  3712. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00209',$user,$server_ip,$session_name,$one_mysql_log);}
    3713. 

  3713. 					if ($DB) {echo "|$leadid|\n";}
    3714. 

    3715. 

    3716. 

  3716. 					### check and see if the custom date fields exist, if they do then update them if necessary
    3717. 

  3717. 					# Date of Last Attempt, Date of Last Non-Contact, Date of Last Contact, Date of Last Sale
    3718. 

    3719. 

  3719. 					# first find the sale statuses that are in the system
    3720. 

  3720. 					$SALE_string_check = '|';
    3721. 

  3721. 					$stmt = "SELECT status FROM vicidial_statuses where sale='Y';";
    3722. 

  3722. 					$rslt=mysql_query($stmt, $link);
    3723. 

  3723. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00211',$user,$server_ip,$session_name,$one_mysql_log);}
    3724. 

  3724. 					if ($DB) {echo "$stmt\n";}
    3725. 

  3725. 					$salevs_ct = mysql_num_rows($rslt);
    3726. 

  3726. 					$i=0;
    3727. 

  3727. 					while ($i < $salevs_ct)
    3728. 

  3728. 						{
    3729. 

  3729. 						$row=mysql_fetch_row($rslt);
    3730. 

  3730. 						$SALE_string_check .= "$row[0]|";
    3731. 

  3731. 						$i++;
    3732. 

  3732. 						}
    3733. 

  3733. 					$stmt = "SELECT status FROM vicidial_campaign_statuses where sale='Y';";
    3734. 

  3734. 					$rslt=mysql_query($stmt, $link);
    3735. 

  3735. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00212',$user,$server_ip,$session_name,$one_mysql_log);}
    3736. 

  3736. 					if ($DB) {echo "$stmt\n";}
    3737. 

  3737. 					$salevcs_ct = mysql_num_rows($rslt);
    3738. 

  3738. 					$i=0;
    3739. 

  3739. 					while ($i < $salevcs_ct)
    3740. 

  3740. 						{
    3741. 

  3741. 						$row=mysql_fetch_row($rslt);
    3742. 

  3742. 						$SALE_string_check .= "$row[0]|";
    3743. 

  3743. 						$i++;
    3744. 

  3744. 						}
    3745. 

    3746. 

  3746. 					# second find the customer contact statuses that are in the system
    3747. 

  3747. 					$CC_string_check = '|';
    3748. 

  3748. 					$stmt = "SELECT status FROM vicidial_statuses where customer_contact='Y';";
    3749. 

  3749. 					$rslt=mysql_query($stmt, $link);
    3750. 

  3750. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00213',$user,$server_ip,$session_name,$one_mysql_log);}
    3751. 

  3751. 					if ($DB) {echo "$stmt\n";}
    3752. 

  3752. 					$cc_vs_ct = mysql_num_rows($rslt);
    3753. 

  3753. 					$i=0;
    3754. 

  3754. 					while ($i < $cc_vs_ct)
    3755. 

  3755. 						{
    3756. 

  3756. 						$row=mysql_fetch_row($rslt);
    3757. 

  3757. 						$CC_string_check .= "$row[0]|";
    3758. 

  3758. 						$i++;
    3759. 

  3759. 						}
    3760. 

  3760. 					$stmt = "SELECT status FROM vicidial_campaign_statuses where customer_contact='Y';";
    3761. 

  3761. 					$rslt=mysql_query($stmt, $link);
    3762. 

  3762. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00214',$user,$server_ip,$session_name,$one_mysql_log);}
    3763. 

  3763. 					if ($DB) {echo "$stmt\n";}
    3764. 

  3764. 					$cc_vcs_ct = mysql_num_rows($rslt);
    3765. 

  3765. 					$i=0;
    3766. 

  3766. 					while ($i < $cc_vcs_ct)
    3767. 

  3767. 						{
    3768. 

  3768. 						$row=mysql_fetch_row($rslt);
    3769. 

  3769. 						$CC_string_check .= "$row[0]|";
    3770. 

  3770. 						$i++;
    3771. 

  3771. 						}
    3772. 

    3773. 

  3773. 					# third calculate what custom date fields need their date updated
    3774. 

  3774. 					$VT_last_noncontact_update=0;	$VT_last_noncontact_ct=0;
    3775. 

  3775. 					$VT_last_contact_update=0;		$VT_last_contact_ct=0;
    3776. 

  3776. 					$VT_last_sale_update=0;			$VT_last_sale_ct=0;
    3777. 

  3777. 					if (eregi("\|$dispo_choice\|", $SALE_string_check) )
    3778. 

  3778. 						{$VT_last_sale_update++;}
    3779. 

  3779. 					if (eregi("\|$dispo_choice\|", $CC_string_check) )
    3780. 

  3780. 						{$VT_last_contact_update++;}
    3781. 

  3781. 					else
    3782. 

  3782. 						{$VT_last_noncontact_update++;}
    3783. 

    3784. 

  3784. 					# fourth see if the vtiger database has the custom date fields in it
    3785. 

  3785. 					$stmt="SELECT count(*) from vtiger_field where fieldlabel='Date of Last Attempt';";
    3786. 

  3786. 					if ($DB) {echo "$stmt\n";}
    3787. 

  3787. 					$rslt=mysql_query($stmt, $linkV);
    3788. 

  3788. 						if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00215',$user,$server_ip,$session_name,$one_mysql_log);}
    3789. 

  3789. 					$row=mysql_fetch_row($rslt);
    3790. 

  3790. 					$VT_last_attempt_ct = $row[0];
    3791. 

    3792. 

  3792. 					if ($VT_last_noncontact_update > 0)
    3793. 

  3793. 						{
    3794. 

  3794. 						$stmt="SELECT count(*) from vtiger_field where fieldlabel='Date of Last Non-Contact';";
    3795. 

  3795. 						if ($DB) {echo "$stmt\n";}
    3796. 

  3796. 						$rslt=mysql_query($stmt, $linkV);
    3797. 

  3797. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00216',$user,$server_ip,$session_name,$one_mysql_log);}
    3798. 

  3798. 						$row=mysql_fetch_row($rslt);
    3799. 

  3799. 						$VT_last_noncontact_ct = $row[0];
    3800. 

  3800. 						}
    3801. 

  3801. 					if ($VT_last_contact_update > 0)
    3802. 

  3802. 						{
    3803. 

  3803. 						$stmt="SELECT count(*) from vtiger_field where fieldlabel='Date of Last Contact';";
    3804. 

  3804. 						if ($DB) {echo "$stmt\n";}
    3805. 

  3805. 						$rslt=mysql_query($stmt, $linkV);
    3806. 

  3806. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00217',$user,$server_ip,$session_name,$one_mysql_log);}
    3807. 

  3807. 						$row=mysql_fetch_row($rslt);
    3808. 

  3808. 						$VT_last_contact_ct = $row[0];
    3809. 

  3809. 						}
    3810. 

  3810. 					if ($VT_last_sale_update > 0)
    3811. 

  3811. 						{
    3812. 

  3812. 						$stmt="SELECT count(*) from vtiger_field where fieldlabel='Date of Last Sale';";
    3813. 

  3813. 						if ($DB) {echo "$stmt\n";}
    3814. 

  3814. 						$rslt=mysql_query($stmt, $linkV);
    3815. 

  3815. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00218',$user,$server_ip,$session_name,$one_mysql_log);}
    3816. 

  3816. 						$row=mysql_fetch_row($rslt);
    3817. 

  3817. 						$VT_last_sale_ct = $row[0];
    3818. 

  3818. 						}
    3819. 

    3820. 

  3820. 					# fifth find the fieldnames if they exist and update the dates
    3821. 

  3821. 					if ($VT_last_attempt_ct > 0)
    3822. 

  3822. 						{
    3823. 

  3823. 						$stmt="SELECT fieldname from vtiger_field where fieldlabel='Date of Last Attempt';";
    3824. 

  3824. 						if ($DB) {echo "$stmt\n";}
    3825. 

  3825. 						$rslt=mysql_query($stmt, $linkV);
    3826. 

  3826. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00219',$user,$server_ip,$session_name,$one_mysql_log);}
    3827. 

  3827. 						$row=mysql_fetch_row($rslt);
    3828. 

  3828. 						$VT_last_attempt_field = $row[0];
    3829. 

    3830. 

  3830. 						$stmt = "UPDATE vtiger_accountscf SET $VT_last_attempt_field='$TODAY' where accountid='$vendor_id';";
    3831. 

  3831. 						if ($DB) {echo "|$stmt|\n";}
    3832. 

  3832. 						$rslt=mysql_query($stmt, $linkV);
    3833. 

  3833. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00223',$user,$server_ip,$session_name,$one_mysql_log);}
    3834. 

  3834. 						}
    3835. 

  3835. 					if ($VT_last_noncontact_ct > 0)
    3836. 

  3836. 						{
    3837. 

  3837. 						$stmt="SELECT fieldname from vtiger_field where fieldlabel='Date of Last Non-Contact';";
    3838. 

  3838. 						if ($DB) {echo "$stmt\n";}
    3839. 

  3839. 						$rslt=mysql_query($stmt, $linkV);
    3840. 

  3840. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00220',$user,$server_ip,$session_name,$one_mysql_log);}
    3841. 

  3841. 						$row=mysql_fetch_row($rslt);
    3842. 

  3842. 						$VT_last_noncontact_field = $row[0];
    3843. 

    3844. 

  3844. 						$stmt = "UPDATE vtiger_accountscf SET $VT_last_noncontact_field='$TODAY' where accountid='$vendor_id';";
    3845. 

  3845. 						if ($DB) {echo "|$stmt|\n";}
    3846. 

  3846. 						$rslt=mysql_query($stmt, $linkV);
    3847. 

  3847. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00224',$user,$server_ip,$session_name,$one_mysql_log);}
    3848. 

  3848. 						}
    3849. 

  3849. 					if ($VT_last_contact_ct > 0)
    3850. 

  3850. 						{
    3851. 

  3851. 						$stmt="SELECT fieldname from vtiger_field where fieldlabel='Date of Last Contact';";
    3852. 

  3852. 						if ($DB) {echo "$stmt\n";}
    3853. 

  3853. 						$rslt=mysql_query($stmt, $linkV);
    3854. 

  3854. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00221',$user,$server_ip,$session_name,$one_mysql_log);}
    3855. 

  3855. 						$row=mysql_fetch_row($rslt);
    3856. 

  3856. 						$VT_last_contact_field = $row[0];
    3857. 

    3858. 

  3858. 						$stmt = "UPDATE vtiger_accountscf SET $VT_last_contact_field='$TODAY' where accountid='$vendor_id';";
    3859. 

  3859. 						if ($DB) {echo "|$stmt|\n";}
    3860. 

  3860. 						$rslt=mysql_query($stmt, $linkV);
    3861. 

  3861. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00225',$user,$server_ip,$session_name,$one_mysql_log);}
    3862. 

  3862. 						}
    3863. 

  3863. 					if ($VT_last_sale_ct > 0)
    3864. 

  3864. 						{
    3865. 

  3865. 						$stmt="SELECT fieldname from vtiger_field where fieldlabel='Date of Last Sale';";
    3866. 

  3866. 						if ($DB) {echo "$stmt\n";}
    3867. 

  3867. 						$rslt=mysql_query($stmt, $linkV);
    3868. 

  3868. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00222',$user,$server_ip,$session_name,$one_mysql_log);}
    3869. 

  3869. 						$row=mysql_fetch_row($rslt);
    3870. 

  3870. 						$VT_last_sale_field = $row[0];
    3871. 

    3872. 

  3872. 						$stmt = "UPDATE vtiger_accountscf SET $VT_last_sale_field='$TODAY' where accountid='$vendor_id';";
    3873. 

  3873. 						if ($DB) {echo "|$stmt|\n";}
    3874. 

  3874. 						$rslt=mysql_query($stmt, $linkV);
    3875. 

  3875. 							if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkV,$mel,$stmt,'00226',$user,$server_ip,$session_name,$one_mysql_log);}
    3876. 

  3876. 						}
    3877. 

  3877. 					}
    3878. 

  3878. 				}
    3879. 

  3879. 			}
    3880. 

  3880. 		}
    3881. 

  3881. 	####### END Vtiger Call Logging #######
    3882. 

    3883. 

  3883. 	#############################################
    3884. 

  3884. 	##### START QUEUEMETRICS LOGGING LOOKUP #####
    3885. 

  3885. 	$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id FROM system_settings;";
    3886. 

  3886. 	$rslt=mysql_query($stmt, $link);
    3887. 

  3887. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00159',$user,$server_ip,$session_name,$one_mysql_log);}
    3888. 

  3888. 	if ($DB) {echo "$stmt\n";}
    3889. 

  3889. 	$qm_conf_ct = mysql_num_rows($rslt);
    3890. 

  3890. 	$i=0;
    3891. 

  3891. 	while ($i < $qm_conf_ct)
    3892. 

  3892. 		{
    3893. 

  3893. 		$row=mysql_fetch_row($rslt);
    3894. 

  3894. 		$enable_queuemetrics_logging =	$row[0];
    3895. 

  3895. 		$queuemetrics_server_ip	=		$row[1];
    3896. 

  3896. 		$queuemetrics_dbname =			$row[2];
    3897. 

  3897. 		$queuemetrics_login	=			$row[3];
    3898. 

  3898. 		$queuemetrics_pass =			$row[4];
    3899. 

  3899. 		$queuemetrics_log_id =			$row[5];
    3900. 

  3900. 		$i++;
    3901. 

  3901. 		}
    3902. 

  3902. 	##### END QUEUEMETRICS LOGGING LOOKUP #####
    3903. 

  3903. 	###########################################
    3904. 

  3904. 	if ($enable_queuemetrics_logging > 0)
    3905. 

  3905. 		{
    3906. 

  3906. 		$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    3907. 

  3907. 		mysql_select_db("$queuemetrics_dbname", $linkB);
    3908. 

    3909. 

  3909. 		if (strlen($stage) < 2) 
    3910. 

  3910. 			{$stage = $campaign;}
    3911. 

    3912. 

  3912. 		$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MDnextCID',queue='$stage',agent='Agent/$user',verb='CALLSTATUS',data1='$dispo_choice',serverid='$queuemetrics_log_id';";
    3913. 

  3913. 		if ($DB) {echo "$stmt\n";}
    3914. 

  3914. 		$rslt=mysql_query($stmt, $linkB);
    3915. 

  3915. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00160',$user,$server_ip,$session_name,$one_mysql_log);}
    3916. 

  3916. 		$affected_rows = mysql_affected_rows($linkB);
    3917. 

    3918. 

  3918. 		mysql_close($linkB);
    3919. 

  3919. 		}
    3920. 

    3921. 

  3921. 	echo 'Lead ' . $lead_id . ' has been changed to ' . $dispo_choice . " Status\nNext agent_log_id:\n" . $agent_log_id . "\n";
    3922. 

  3922. }
    3923. 

    3924. 

  3924. ################################################################################
    3925. 

  3925. ### updateLEAD - update the vicidial_list table to reflect the values that are
    3926. 

  3926. ###              in the agents screen at time of call hangup
    3927. 

  3927. ################################################################################
    3928. 

  3928. if ($ACTION == 'updateLEAD')
    3929. 

  3929. {
    3930. 

  3930. 	$MT[0]='';
    3931. 

  3931. 	$row='';   $rowx='';
    3932. 

  3932. 	$DO_NOT_UPDATE=0;
    3933. 

  3933. 	$DO_NOT_UPDATE_text='';
    3934. 

  3934. 	if ( (strlen($phone_number)<1) || (strlen($lead_id)<1) )
    3935. 

  3935. 	{
    3936. 

  3936. 	echo "phone_number $phone_number or lead_id $lead_id is not valid\n";
    3937. 

  3937. 	exit;
    3938. 

  3938. 	}
    3939. 

  3939. 	else
    3940. 

  3940. 	{
    3941. 

    3942. 

  3942. 	$stmt = "SELECT disable_alter_custdata,disable_alter_custphone FROM vicidial_campaigns where campaign_id='$campaign'";
    3943. 

  3943. 	$rslt=mysql_query($stmt, $link);
    3944. 

  3944. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00161',$user,$server_ip,$session_name,$one_mysql_log);}
    3945. 

  3945. 	if ($DB) {echo "$stmt\n";}
    3946. 

  3946. 	$dac_conf_ct = mysql_num_rows($rslt);
    3947. 

  3947. 	$i=0;
    3948. 

  3948. 	while ($i < $dac_conf_ct)
    3949. 

  3949. 		{
    3950. 

  3950. 		$row=mysql_fetch_row($rslt);
    3951. 

  3951. 		$disable_alter_custdata =	$row[0];
    3952. 

  3952. 		$disable_alter_custphone =	$row[1];
    3953. 

  3953. 		$i++;
    3954. 

  3954. 		}
    3955. 

  3955. 	if ( (ereg('Y',$disable_alter_custdata)) or (ereg('Y',$disable_alter_custphone)) )
    3956. 

  3956. 		{
    3957. 

  3957. 		if (ereg('Y',$disable_alter_custdata))
    3958. 

  3958. 			{
    3959. 

  3959. 			$DO_NOT_UPDATE=1;
    3960. 

  3960. 			$DO_NOT_UPDATE_text=' NOT';
    3961. 

  3961. 			}
    3962. 

  3962. 		if (ereg('Y',$disable_alter_custphone))
    3963. 

  3963. 			{
    3964. 

  3964. 			$DO_NOT_UPDATEphone=1;
    3965. 

  3965. 			}
    3966. 

  3966. 		$stmt = "SELECT alter_custdata_override,alter_custphone_override FROM vicidial_users where user='$user'";
    3967. 

  3967. 		$rslt=mysql_query($stmt, $link);
    3968. 

  3968. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00162',$user,$server_ip,$session_name,$one_mysql_log);}
    3969. 

  3969. 		if ($DB) {echo "$stmt\n";}
    3970. 

  3970. 		$aco_conf_ct = mysql_num_rows($rslt);
    3971. 

  3971. 		$i=0;
    3972. 

  3972. 		while ($i < $aco_conf_ct)
    3973. 

  3973. 			{
    3974. 

  3974. 			$row=mysql_fetch_row($rslt);
    3975. 

  3975. 			$alter_custdata_override =	$row[0];
    3976. 

  3976. 			$alter_custphone_override = $row[1];
    3977. 

  3977. 			$i++;
    3978. 

  3978. 			}
    3979. 

  3979. 		if (ereg('ALLOW_ALTER',$alter_custdata_override))
    3980. 

  3980. 			{
    3981. 

  3981. 			$DO_NOT_UPDATE=0;
    3982. 

  3982. 			$DO_NOT_UPDATE_text='';
    3983. 

  3983. 			}
    3984. 

  3984. 		if (ereg('ALLOW_ALTER',$alter_custphone_override))
    3985. 

  3985. 			{
    3986. 

  3986. 			$DO_NOT_UPDATEphone=0;
    3987. 

  3987. 			}
    3988. 

  3988. 		}
    3989. 

    3990. 

  3990. 	if ($DO_NOT_UPDATE < 1)
    3991. 

  3991. 		{
    3992. 

  3992. 		$comments = eregi_replace("\r",'',$comments);
    3993. 

  3993. 		$comments = eregi_replace("\n",'!N',$comments);
    3994. 

  3994. 		$comments = eregi_replace("--AMP--",'&',$comments);
    3995. 

  3995. 		$comments = eregi_replace("--QUES--",'?',$comments);
    3996. 

  3996. 		$comments = eregi_replace("--POUND--",'#',$comments);
    3997. 

    3998. 

  3998. 		$phoneSQL='';
    3999. 

  3999. 		if ($DO_NOT_UPDATEphone < 1)
    4000. 

  4000. 			{$phoneSQL = ",phone_number='$phone_number'";}
    4001. 

    4002. 

  4002. 		$stmt="UPDATE vicidial_list set vendor_lead_code='" . mysql_real_escape_string($vendor_lead_code) . "', title='" . mysql_real_escape_string($title) . "', first_name='" . mysql_real_escape_string($first_name) . "', middle_initial='" . mysql_real_escape_string($middle_initial) . "', last_name='" . mysql_real_escape_string($last_name) . "', address1='" . mysql_real_escape_string($address1) . "', address2='" . mysql_real_escape_string($address2) . "', address3='" . mysql_real_escape_string($address3) . "', city='" . mysql_real_escape_string($city) . "', state='" . mysql_real_escape_string($state) . "', province='" . mysql_real_escape_string($province) . "', postal_code='" . mysql_real_escape_string($postal_code) . "', country_code='" . mysql_real_escape_string($country_code) . "', gender='" . mysql_real_escape_string($gender) . "', date_of_birth='" . mysql_real_escape_string($date_of_birth) . "', alt_phone='" . mysql_real_escape_string($alt_phone) . "', email='" . mysql_real_escape_string($email) . "', security_phrase='" . mysql_real_escape_string($security_phrase) . "', comments='" . mysql_real_escape_string($comments) . "' $phoneSQL where lead_id='$lead_id';";
    4003. 

  4003. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4004. 

  4004. 		$rslt=mysql_query($stmt, $link);
    4005. 

  4005. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00163',$user,$server_ip,$session_name,$one_mysql_log);}
    4006. 

  4006. 		}
    4007. 

    4008. 

  4008. 	$random = (rand(1000000, 9999999) + 10000000);
    4009. 

  4009. 	$stmt="UPDATE vicidial_live_agents set random_id='$random' where user='$user' and server_ip='$server_ip';";
    4010. 

  4010. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4011. 

  4011. 	$rslt=mysql_query($stmt, $link);
    4012. 

  4012. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00164',$user,$server_ip,$session_name,$one_mysql_log);}
    4013. 

  4013. 			$retry_count=0;
    4014. 

  4014. 			while ( ($errno > 0) and ($retry_count < 9) )
    4015. 

  4015. 				{
    4016. 

  4016. 				$rslt=mysql_query($stmt, $link);
    4017. 

  4017. 				$one_mysql_log=1;
    4018. 

  4018. 				$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9164$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    4019. 

  4019. 				$one_mysql_log=0;
    4020. 

  4020. 				$retry_count++;
    4021. 

  4021. 				}
    4022. 

    4023. 

  4023. 	}
    4024. 

  4024. 	echo "Lead $lead_id information has$DO_NOT_UPDATE_text been updated\n";
    4025. 

  4025. }
    4026. 

    4027. 

    4028. 

  4028. ################################################################################
    4029. 

  4029. ### VDADpause - update the vicidial_live_agents table to show that the agent is
    4030. 

  4030. ###  or ready   now active and ready to take calls
    4031. 

  4031. ################################################################################
    4032. 

  4032. if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') )
    4033. 

  4033. {
    4034. 

  4034. 	$MT[0]='';
    4035. 

  4035. 	$row='';   $rowx='';
    4036. 

  4036. 	if ( (strlen($stage)<2) || (strlen($server_ip)<1) )
    4037. 

  4037. 	{
    4038. 

  4038. 	echo "stage $stage is not valid\n";
    4039. 

  4039. 	exit;
    4040. 

  4040. 	}
    4041. 

  4041. 	else
    4042. 

  4042. 	{
    4043. 

  4043. 	$random = (rand(1000000, 9999999) + 10000000);
    4044. 

  4044. 	$stmt="UPDATE vicidial_live_agents set uniqueid=0,callerid='',channel='', random_id='$random',comments='' where user='$user' and server_ip='$server_ip';";
    4045. 

  4045. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4046. 

  4046. 	$rslt=mysql_query($stmt, $link);
    4047. 

  4047. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00165',$user,$server_ip,$session_name,$one_mysql_log);}
    4048. 

  4048. 			$retry_count=0;
    4049. 

  4049. 			while ( ($errno > 0) and ($retry_count < 9) )
    4050. 

  4050. 				{
    4051. 

  4051. 				$rslt=mysql_query($stmt, $link);
    4052. 

  4052. 				$one_mysql_log=1;
    4053. 

  4053. 				$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9165$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    4054. 

  4054. 				$one_mysql_log=0;
    4055. 

  4055. 				$retry_count++;
    4056. 

  4056. 				}
    4057. 

    4058. 

  4058. 	$stmt="UPDATE vicidial_live_agents set status='$stage' where user='$user' and server_ip='$server_ip';";
    4059. 

  4059. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4060. 

  4060. 	$rslt=mysql_query($stmt, $link);
    4061. 

  4061. 			if ($mel > 0) {$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00166',$user,$server_ip,$session_name,$one_mysql_log);}
    4062. 

  4062. 			$retry_count=0;
    4063. 

  4063. 			while ( ($errno > 0) and ($retry_count < 9) )
    4064. 

  4064. 				{
    4065. 

  4065. 				$rslt=mysql_query($stmt, $link);
    4066. 

  4066. 				$one_mysql_log=1;
    4067. 

  4067. 				$errno = mysql_error_logging($NOW_TIME,$link,$mel,$stmt,"9166$retry_count",$user,$server_ip,$session_name,$one_mysql_log);
    4068. 

  4068. 				$one_mysql_log=0;
    4069. 

  4069. 				$retry_count++;
    4070. 

  4070. 				}
    4071. 

  4071. 	$affected_rows = mysql_affected_rows($link);
    4072. 

  4072. 	if ($affected_rows > 0) 
    4073. 

  4073. 		{
    4074. 

  4074. 		#############################################
    4075. 

  4075. 		##### START QUEUEMETRICS LOGGING LOOKUP #####
    4076. 

  4076. 		$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id FROM system_settings;";
    4077. 

  4077. 		$rslt=mysql_query($stmt, $link);
    4078. 

  4078. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00167',$user,$server_ip,$session_name,$one_mysql_log);}
    4079. 

  4079. 		if ($DB) {echo "$stmt\n";}
    4080. 

  4080. 		$qm_conf_ct = mysql_num_rows($rslt);
    4081. 

  4081. 		$i=0;
    4082. 

  4082. 		while ($i < $qm_conf_ct)
    4083. 

  4083. 			{
    4084. 

  4084. 			$row=mysql_fetch_row($rslt);
    4085. 

  4085. 			$enable_queuemetrics_logging =	$row[0];
    4086. 

  4086. 			$queuemetrics_server_ip	=		$row[1];
    4087. 

  4087. 			$queuemetrics_dbname =			$row[2];
    4088. 

  4088. 			$queuemetrics_login	=			$row[3];
    4089. 

  4089. 			$queuemetrics_pass =			$row[4];
    4090. 

  4090. 			$queuemetrics_log_id =			$row[5];
    4091. 

  4091. 			$i++;
    4092. 

  4092. 			}
    4093. 

  4093. 		##### END QUEUEMETRICS LOGGING LOOKUP #####
    4094. 

  4094. 		###########################################
    4095. 

  4095. 		if ($enable_queuemetrics_logging > 0)
    4096. 

  4096. 			{
    4097. 

  4097. 			if ( (ereg('READY',$stage)) or (ereg('CLOSER',$stage)) ) {$QMstatus='UNPAUSEALL';}
    4098. 

  4098. 			if (ereg('PAUSE',$stage)) {$QMstatus='PAUSEALL';}
    4099. 

  4099. 			$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    4100. 

  4100. 			mysql_select_db("$queuemetrics_dbname", $linkB);
    4101. 

    4102. 

  4102. 			$user_group='';
    4103. 

  4103. 			$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
    4104. 

  4104. 			$rslt=mysql_query($stmt, $link);
    4105. 

  4105. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00182',$user,$server_ip,$session_name,$one_mysql_log);}
    4106. 

  4106. 			if ($DB) {echo "$stmt\n";}
    4107. 

  4107. 			$ug_record_ct = mysql_num_rows($rslt);
    4108. 

  4108. 			if ($ug_record_ct > 0)
    4109. 

  4109. 				{
    4110. 

  4110. 				$row=mysql_fetch_row($rslt);
    4111. 

  4111. 				$user_group =		trim("$row[0]");
    4112. 

  4112. 				}
    4113. 

    4114. 

  4114. 			$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='$QMstatus',serverid='$queuemetrics_log_id';";
    4115. 

  4115. 			if ($DB) {echo "$stmt\n";}
    4116. 

  4116. 			$rslt=mysql_query($stmt, $linkB);
    4117. 

  4117. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00168',$user,$server_ip,$session_name,$one_mysql_log);}
    4118. 

  4118. 			$affected_rows = mysql_affected_rows($linkB);
    4119. 

    4120. 

  4120. 			mysql_close($linkB);
    4121. 

  4121. 			}
    4122. 

  4122. 		}
    4123. 

    4124. 

  4124. 	$pause_sec=0;
    4125. 

  4125. 	$stmt = "select pause_epoch,pause_sec,wait_epoch,wait_sec,dispo_epoch from vicidial_agent_log where agent_log_id='$agent_log_id';";
    4126. 

  4126. 	if ($DB) {echo "$stmt\n";}
    4127. 

  4127. 	$rslt=mysql_query($stmt, $link);
    4128. 

  4128. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00169',$user,$server_ip,$session_name,$one_mysql_log);}
    4129. 

  4129. 	$VDpr_ct = mysql_num_rows($rslt);
    4130. 

  4130. 	if ($VDpr_ct > 0)
    4131. 

  4131. 		{
    4132. 

  4132. 		$row=mysql_fetch_row($rslt);
    4133. 

  4133. 		$dispo_epoch = $row[4];
    4134. 

  4134. 		$wait_sec=0;
    4135. 

  4135. 		if ($row[2] > 0)
    4136. 

  4136. 			{
    4137. 

  4137. 			$wait_sec = (($StarTtime - $row[2]) + $row[3]);
    4138. 

  4138. 			}
    4139. 

  4139. 		if ( (eregi("NULL",$row[4])) or ($row[4] < 1000) )
    4140. 

  4140. 			{$pause_sec = (($StarTtime - $row[0]) + $row[1]);}
    4141. 

  4141. 		else
    4142. 

  4142. 			{$pause_sec = (($row[4] - $row[0]) + $row[1]);}
    4143. 

    4144. 

  4144. 		}
    4145. 

  4145. 	if ($ACTION == 'VDADready')
    4146. 

  4146. 		{
    4147. 

  4147. 		if ( (eregi("NULL",$dispo_epoch)) or ($dispo_epoch < 1000) )
    4148. 

  4148. 			{
    4149. 

  4149. 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
    4150. 

  4150. 				if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4151. 

  4151. 			$rslt=mysql_query($stmt, $link);
    4152. 

  4152. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00170',$user,$server_ip,$session_name,$one_mysql_log);}
    4153. 

  4153. 			}
    4154. 

  4154. 		}
    4155. 

  4155. 	if ($ACTION == 'VDADpause')
    4156. 

  4156. 		{
    4157. 

  4157. 		if ( (eregi("NULL",$dispo_epoch)) or ($dispo_epoch < 1000) )
    4158. 

  4158. 			{
    4159. 

  4159. 			$stmt="UPDATE vicidial_agent_log set wait_sec='$wait_sec' where agent_log_id='$agent_log_id';";
    4160. 

  4160. 				if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4161. 

  4161. 			$rslt=mysql_query($stmt, $link);
    4162. 

  4162. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00171',$user,$server_ip,$session_name,$one_mysql_log);}
    4163. 

  4163. 			}
    4164. 

  4164. 		
    4165. 

  4165. 		$agent_log = 'NEW_ID';
    4166. 

  4166. 		}
    4167. 

    4168. 

  4168. 	if ($wrapup == 'WRAPUP')
    4169. 

  4169. 		{
    4170. 

  4170. 		if ( (eregi("NULL",$dispo_epoch)) or ($dispo_epoch < 1000) )
    4171. 

  4171. 			{
    4172. 

  4172. 			$stmt="UPDATE vicidial_agent_log set dispo_epoch='$StarTtime', dispo_sec='0' where agent_log_id='$agent_log_id';";
    4173. 

  4173. 			}
    4174. 

  4174. 		else
    4175. 

  4175. 			{
    4176. 

  4176. 			$dispo_sec = ($StarTtime - $dispo_epoch);
    4177. 

  4177. 			$stmt="UPDATE vicidial_agent_log set dispo_sec='$dispo_sec' where agent_log_id='$agent_log_id';";
    4178. 

  4178. 			}
    4179. 

    4180. 

  4180. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4181. 

  4181. 		$rslt=mysql_query($stmt, $link);
    4182. 

  4182. 		if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00194',$user,$server_ip,$session_name,$one_mysql_log);}
    4183. 

  4183. 		}
    4184. 

    4185. 

  4185. 	if ($agent_log == 'NEW_ID')
    4186. 

  4186. 		{
    4187. 

  4187. 		$user_group='';
    4188. 

  4188. 		$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
    4189. 

  4189. 		$rslt=mysql_query($stmt, $link);
    4190. 

  4190. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00182',$user,$server_ip,$session_name,$one_mysql_log);}
    4191. 

  4191. 		if ($DB) {echo "$stmt\n";}
    4192. 

  4192. 		$ug_record_ct = mysql_num_rows($rslt);
    4193. 

  4193. 		if ($ug_record_ct > 0)
    4194. 

  4194. 			{
    4195. 

  4195. 			$row=mysql_fetch_row($rslt);
    4196. 

  4196. 			$user_group =		trim("$row[0]");
    4197. 

  4197. 			}
    4198. 

    4199. 

  4199. 		$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group) values('$user','$server_ip','$NOW_TIME','$campaign','$StarTtime','0','$StarTtime','$user_group');";
    4200. 

  4200. 		if ($DB) {echo "$stmt\n";}
    4201. 

  4201. 		$rslt=mysql_query($stmt, $link);
    4202. 

  4202. 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00153',$user,$server_ip,$session_name,$one_mysql_log);}
    4203. 

  4203. 		$affected_rows = mysql_affected_rows($link);
    4204. 

  4204. 		$agent_log_id = mysql_insert_id($link);
    4205. 

  4205. 		}
    4206. 

  4206. 	}
    4207. 

  4207. 	echo 'Agent ' . $user . ' is now in status ' . $stage . "\nNext agent_log_id:\n$agent_log_id\n";
    4208. 

  4208. }
    4209. 

    4210. 

    4211. 

  4211. ################################################################################
    4212. 

  4212. ### UpdatEFavoritEs - update the astguiclient favorites list for this extension
    4213. 

  4213. ################################################################################
    4214. 

  4214. if ($ACTION == 'UpdatEFavoritEs')
    4215. 

  4215. {
    4216. 

  4216. 	$row='';   $rowx='';
    4217. 

  4217. 	$channel_live=1;
    4218. 

  4218. 	if ( (strlen($favorites_list)<1) || (strlen($user)<1) || (strlen($exten)<1) )
    4219. 

  4219. 	{
    4220. 

  4220. 	echo "favorites list $favorites_list is not valid\n";
    4221. 

  4221. 	exit;
    4222. 

  4222. 	}
    4223. 

  4223. 	else
    4224. 

  4224. 	{
    4225. 

  4225. 	$stmt = "select count(*) from phone_favorites where extension='$exten' and server_ip='$server_ip';";
    4226. 

  4226. 	if ($DB) {echo "$stmt\n";}
    4227. 

  4227. 	$rslt=mysql_query($stmt, $link);
    4228. 

  4228. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00172',$user,$server_ip,$session_name,$one_mysql_log);}
    4229. 

  4229. 	$row=mysql_fetch_row($rslt);
    4230. 

    4231. 

  4231. 	if ($row[0] > 0)
    4232. 

  4232. 		{
    4233. 

  4233. 		$stmt="UPDATE phone_favorites set extensions_list=\"$favorites_list\" where extension='$exten' and server_ip='$server_ip';";
    4234. 

  4234. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4235. 

  4235. 		$rslt=mysql_query($stmt, $link);
    4236. 

  4236. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00173',$user,$server_ip,$session_name,$one_mysql_log);}
    4237. 

  4237. 		}
    4238. 

  4238. 	else
    4239. 

  4239. 		{
    4240. 

  4240. 		$stmt="INSERT INTO phone_favorites values('$exten','$server_ip',\"$favorites_list\");";
    4241. 

  4241. 			if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4242. 

  4242. 		$rslt=mysql_query($stmt, $link);
    4243. 

  4243. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00174',$user,$server_ip,$session_name,$one_mysql_log);}
    4244. 

  4244. 		}
    4245. 

  4245. 	}
    4246. 

  4246. 	echo "Favorites list has been updated to $favorites_list for $exten\n";
    4247. 

  4247. }
    4248. 

    4249. 

    4250. 

  4250. ################################################################################
    4251. 

  4251. ### PauseCodeSubmit - Update vicidial_agent_log with pause code
    4252. 

  4252. ################################################################################
    4253. 

  4253. if ($ACTION == 'PauseCodeSubmit')
    4254. 

  4254. {
    4255. 

  4255. 	$row='';   $rowx='';
    4256. 

  4256. 	if ( (strlen($status)<1) || (strlen($agent_log_id)<1) )
    4257. 

  4257. 	{
    4258. 

  4258. 	echo "agent_log_id $agent_log_id or pause_code $status is not valid\n";
    4259. 

  4259. 	exit;
    4260. 

  4260. 	}
    4261. 

  4261. 	else
    4262. 

  4262. 	{
    4263. 

  4263. 	$stmt="UPDATE vicidial_agent_log set sub_status=\"$status\" where agent_log_id='$agent_log_id';";
    4264. 

  4264. 		if ($format=='debug') {echo "\n<!-- $stmt -->";}
    4265. 

  4265. 	$rslt=mysql_query($stmt, $link);
    4266. 

  4266. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00175',$user,$server_ip,$session_name,$one_mysql_log);}
    4267. 

  4267. 	$affected_rows = mysql_affected_rows($link);
    4268. 

  4268. 	if ($affected_rows > 0) 
    4269. 

  4269. 		{
    4270. 

  4270. 		#############################################
    4271. 

  4271. 		##### START QUEUEMETRICS LOGGING LOOKUP #####
    4272. 

  4272. 		$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages FROM system_settings;";
    4273. 

  4273. 		$rslt=mysql_query($stmt, $link);
    4274. 

  4274. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00176',$user,$server_ip,$session_name,$one_mysql_log);}
    4275. 

  4275. 		if ($DB) {echo "$stmt\n";}
    4276. 

  4276. 		$qm_conf_ct = mysql_num_rows($rslt);
    4277. 

  4277. 		$i=0;
    4278. 

  4278. 		while ($i < $qm_conf_ct)
    4279. 

  4279. 			{
    4280. 

  4280. 			$row=mysql_fetch_row($rslt);
    4281. 

  4281. 			$enable_queuemetrics_logging =	$row[0];
    4282. 

  4282. 			$queuemetrics_server_ip	=		$row[1];
    4283. 

  4283. 			$queuemetrics_dbname =			$row[2];
    4284. 

  4284. 			$queuemetrics_login	=			$row[3];
    4285. 

  4285. 			$queuemetrics_pass =			$row[4];
    4286. 

  4286. 			$queuemetrics_log_id =			$row[5];
    4287. 

  4287. 			$allow_sipsak_messages =		$row[6];
    4288. 

  4288. 			$i++;
    4289. 

  4289. 			}
    4290. 

  4290. 		##### END QUEUEMETRICS LOGGING LOOKUP #####
    4291. 

  4291. 		###########################################
    4292. 

  4292. 		if ( ($enable_sipsak_messages > 0) and ($allow_sipsak_messages > 0) and (eregi("SIP",$protocol)) )
    4293. 

  4293. 			{
    4294. 

  4294. 			$SIPSAK_prefix = 'BK-';
    4295. 

  4295. 			passthru("/usr/local/bin/sipsak -M -O desktop -B \"$SIPSAK_prefix$status\" -r 5060 -s sip:$extension@$phone_ip > /dev/null");
    4296. 

  4296. 			}
    4297. 

  4297. 		if ($enable_queuemetrics_logging > 0)
    4298. 

  4298. 			{
    4299. 

  4299. 			$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
    4300. 

  4300. 			mysql_select_db("$queuemetrics_dbname", $linkB);
    4301. 

    4302. 

  4302. 			$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$campaign',agent='Agent/$user',verb='PAUSEREASON',serverid='$queuemetrics_log_id',data1='$status';";
    4303. 

  4303. 			if ($DB) {echo "$stmt\n";}
    4304. 

  4304. 			$rslt=mysql_query($stmt, $linkB);
    4305. 

  4305. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00177',$user,$server_ip,$session_name,$one_mysql_log);}
    4306. 

  4306. 			$affected_rows = mysql_affected_rows($linkB);
    4307. 

    4308. 

  4308. 			mysql_close($linkB);
    4309. 

  4309. 			}
    4310. 

  4310. 		}
    4311. 

  4311. 	}
    4312. 

  4312. echo " Pause Code has been updated to $status for $agent_log_id\n";
    4313. 

  4313. }
    4314. 

    4315. 

    4316. 

  4316. ################################################################################
    4317. 

  4317. ### CalLBacKLisT - List the USERONLY callbacks for an agent
    4318. 

  4318. ################################################################################
    4319. 

  4319. if ($ACTION == 'CalLBacKLisT')
    4320. 

  4320. {
    4321. 

  4321. $stmt = "select callback_id,lead_id,campaign_id,status,entry_time,callback_time,comments from vicidial_callbacks where recipient='USERONLY' and user='$user' and campaign_id='$campaign' and status NOT IN('INACTIVE','DEAD') order by callback_time;";
    4322. 

  4322. if ($DB) {echo "$stmt\n";}
    4323. 

  4323. $rslt=mysql_query($stmt, $link);
    4324. 

  4324. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00178',$user,$server_ip,$session_name,$one_mysql_log);}
    4325. 

  4325. if ($rslt) {$callbacks_count = mysql_num_rows($rslt);}
    4326. 

  4326. echo "$callbacks_count\n";
    4327. 

  4327. $loop_count=0;
    4328. 

  4328. 	while ($callbacks_count>$loop_count)
    4329. 

  4329. 	{
    4330. 

  4330. 	$row=mysql_fetch_row($rslt);
    4331. 

  4331. 	$callback_id[$loop_count]	= $row[0];
    4332. 

  4332. 	$lead_id[$loop_count]		= $row[1];
    4333. 

  4333. 	$campaign_id[$loop_count]	= $row[2];
    4334. 

  4334. 	$status[$loop_count]		= $row[3];
    4335. 

  4335. 	$entry_time[$loop_count]	= $row[4];
    4336. 

  4336. 	$callback_time[$loop_count]	= $row[5];
    4337. 

  4337. 	$comments[$loop_count]		= $row[6];
    4338. 

  4338. 	$loop_count++;
    4339. 

  4339. 	}
    4340. 

  4340. $loop_count=0;
    4341. 

  4341. 	while ($callbacks_count>$loop_count)
    4342. 

  4342. 	{
    4343. 

  4343. 	$stmt = "select first_name,last_name,phone_number from vicidial_list where lead_id='$lead_id[$loop_count]';";
    4344. 

  4344. 	if ($DB) {echo "$stmt\n";}
    4345. 

  4345. 	$rslt=mysql_query($stmt, $link);
    4346. 

  4346. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00179',$user,$server_ip,$session_name,$one_mysql_log);}
    4347. 

  4347. 	$row=mysql_fetch_row($rslt);
    4348. 

    4349. 

  4349. 	echo "$row[0] ~$row[1] ~$row[2] ~$callback_id[$loop_count] ~$lead_id[$loop_count] ~$campaign_id[$loop_count] ~$status[$loop_count] ~$entry_time[$loop_count] ~$callback_time[$loop_count] ~$comments[$loop_count]\n";
    4350. 

  4350. 	$loop_count++;
    4351. 

  4351. 	}
    4352. 

    4353. 

  4353. }
    4354. 

    4355. 

    4356. 

  4356. ################################################################################
    4357. 

  4357. ### CalLBacKCounT - send the count of the USERONLY callbacks for an agent
    4358. 

  4358. ################################################################################
    4359. 

  4359. if ($ACTION == 'CalLBacKCounT')
    4360. 

  4360. {
    4361. 

  4361. $stmt = "select count(*) from vicidial_callbacks where recipient='USERONLY' and user='$user' and campaign_id='$campaign' and status NOT IN('INACTIVE','DEAD');";
    4362. 

  4362. if ($DB) {echo "$stmt\n";}
    4363. 

  4363. $rslt=mysql_query($stmt, $link);
    4364. 

  4364. 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00180',$user,$server_ip,$session_name,$one_mysql_log);}
    4365. 

  4365. $row=mysql_fetch_row($rslt);
    4366. 

  4366. $cbcount=$row[0];
    4367. 

    4368. 

  4368. echo "$cbcount";
    4369. 

  4369. }
    4370. 

    4371. 

    4372. 

    4373. 

    4374. 

  4374. if ($format=='debug') 
    4375. 

  4375. {
    4376. 

  4376. $ENDtime = date("U");
    4377. 

  4377. $RUNtime = ($ENDtime - $StarTtime);
    4378. 

  4378. echo "\n<!-- script runtime: $RUNtime seconds -->";
    4379. 

  4379. echo "\n</body>\n</html>\n";
    4380. 

  4380. }
    4381. 

  4381. 	
    4382. 

  4382. exit; 
    4383. 

    4384. 

    4385. 

    4386. 

    4387. 

    4388. 

  4388. ##### MySQL Error Logging #####
    4389. 

  4389. function mysql_error_logging($NOW_TIME,$link,$mel,$stmt,$query_id,$user,$server_ip,$session_name,$one_mysql_log)
    4390. 

  4390. {
    4391. 

  4391. $NOW_TIME = date("Y-m-d H:i:s");
    4392. 

  4392. #	mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00001',$user,$server_ip,$session_name,$one_mysql_log);
    4393. 

  4393. $errno='';   $error='';
    4394. 

  4394. if ( ($mel > 0) or ($one_mysql_log > 0) )
    4395. 

  4395. 	{
    4396. 

  4396. 	$errno = mysql_errno($link);
    4397. 

  4397. 	if ( ($errno > 0) or ($mel > 1) or ($one_mysql_log > 0) )
    4398. 

  4398. 		{
    4399. 

  4399. 		$error = mysql_error($link);
    4400. 

  4400. 		$efp = fopen ("./vicidial_mysql_errors.txt", "a");
    4401. 

  4401. 		fwrite ($efp, "$NOW_TIME|vdc_db_query|$query_id|$errno|$error|$stmt|$user|$server_ip|$session_name|\n");
    4402. 

  4402. 		fclose($efp);
    4403. 

  4403. 		}
    4404. 

  4404. 	}
    4405. 

  4405. $one_mysql_log=0;
    4406. 

  4406. return $errno;
    4407. 

  4407. }
    4408. 

    4409. 

  4409. ?>
    4410.